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Mike Diamond has a rating of 3.97 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mike Diamond most frequently mention great job, and kitchen sink. Mike Diamond ranks 19th among Plumbing sites.
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Ho No the sink is clogged! Got an appointment the next day. Kind helpful phone operator, and plumbers
I called to snake a kitchen sink that was clogged. He handled it in 5-10 minutes. I was willing to pay that amount as I was quoted on the phone. Then he said the drain basket needed to be replaced. He said it would be $300 extra to replace it. And two bolts needed to be tightened on the bathroom faucet. The total bill now came to $600. We were amazed and told him "No." He left with $99 plus $20 for travel. Total $119.00 as quoted over the phone when I first called. Beware of upselling as it really is not ethical what they are doing.
I had a backed up sink and 2 shower drains. They advertised a $99 per drain service fee. Well the clean out was $99 PLUS $400 more for the water jet treatment to the line. I was OK with that. However one shower line was not moving, and the tech poked it out for 30 seconds with a snake... and charged another $99 (really). Then at the end tried to sell me some enzyme crystals for maintenance... they were another $99 (I refused). The tech Leo was great and very knowledgeable. However, as we all need these services when we have clogged drains... don't gouge customers and upsell services! Will not call them again.
Well he cleared the clogged drain but made up his own price (triple the $99 up to $287 cost) because he had to take apart and reconnect the pipe under the kitchen sink which turned a half hour job into a one hour job. Wish I could make $287 an hour, sign me up!
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