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Claim Your BusinessI am a professional filmmaker/audio engineer and hobbyist musician… I respect the knowledge of Sweetwater's employees and appreciate that my orders are always looked after by the same individual (Grant Vitek), but I especially love their service. I ordered a product on Friday and it arrived 3 days later! Exceptional service! Thanks.
Tip for consumers:
Love the personalized service!!
Products used:
Most recently a set of reference monitor stands which I love.
Purchased a Yamaha Receiver/Amp, phono preamp and some cables. Pricing was good and delivery was super fast considering it was the last week before christmas.
Products used:
Receiver/Amplifier, Pre Amplifier and connectors
My first impression wasn't the best as I found it difficult to reach them by phone (although I had to admit it was a busy period following an event), I have thus decided to email them as well and the initial impression disappeared very quickly: what a great customer service! They've been very accommodating, ultra reactive and super friendly; I was impressed. To make things better the uke comes with some nice extras. On top of that they have such an extensive selection of ukes, from affordable to high end; only from the best manufacturers. Long story short, it is a go-to place to purchase a uke online.
Products used:
Ohana CK-70RE ukulele
Ordered my ebony tenor over the weekend and it was shipped out Monday morning. I received it in a remote part of Texas on Saturday - quicker than I expected!
Shannon was great help, answering my questions before my purchase. I wanted a low G, but they were too busy to make the switch on it, so she included a set of strings for me to use.
Great customer service - my 2nd Sound Smith and it's the only place I will buy a uke!
Richard Valdez helped me very fast and will send me another chair, he addressed my problem immediately and researched it. I recommend this company to everyone.
Products used:
Recliner chair
Absolutely the nicest guitar I have ever handled, easy play is a good description! And they even put up with my foolishness about ordering and covid delays.
Products used:
Guitar
Fiddlershop is a hundred percent trustworthy company with great violins and great cellos, excellent service and an absolute hassle free purchasing experience. Period. We bought first a violin and later a cello from Fiddlershop then two pernambuco bows and several other items. Never has there been any problems, and whenever something came up they immediately resolved everything with no questions asked. Plus, every call to FiddlerShop was responded by a very knowledgeable and experienced person who absolutely knew what they were talking about giving great and unbiased advice. Additionally, they provide great learning resources in form of hours and hours of videos and blogs (including for items such as a tuning fork for $5.99!). Please feel free to ask us about our detailed experience.
Fantastic work = I had a Stratocaster painted a Fender custom shop color that is extremely hard to find the paint for: Pat was extremely knowledgeable and answered all my questions, & matched paint to my pictures. When I received the Guitar back, I was blown away at how exactingly perfect the paint was, it was exactly what I wanted! And clearly the nicest paint job on any guitar I've ever owned. Already planning my next project paint job for Sims! Highly recommended if you want the very best!
Products used:
Guitar
I orders strings, and they sent a few gift and personalized note. Will be using them from now on! Shipping was incredibly fast!
Thank you for helping me pick out the items for my home theater. The projector and screen look great and I can't wait for the speakers to arrive.