Micro Center

I went to MicroCenter to buy a laptop - after my 1-yr old laptop, from a maker I will not name, simply, died on me without any known damage or warnings.

First, I researched the laptops in stock, via MicroCenter's website; and finding what I wanted was listed, as being in-stock.

I met and engaged with a sales associate, sharing what I found online and requested for verification. I, specifically, asked to be verified that the laptop had a "specific feature." The associate retrieved the model from stock and assured me it met my specifications. (Unfortunately, you're not able to open the package to, actually, view the product to check it matches your specs.)

However, after getting home and opening the package, I discovered it lacked the very spec I indicated as a must have. (I commuted a total of 70 miles for this).

I contacted Customer Service - who was very understanding of my issue - and the Rep began to initiate a solution. The Rep put me on hold and contacted the Store and spoke with a Manager. I was told to return to the store, as I needed the laptop for immediate use. I began the 70 mile roundtrip journey, again.

Once at the store, the Manager - after apologizing for the error and it having to cause me such another long road trip - to resolve the problem, actually, provided me a laptop which was an upgrade and offered other financial reparations for the trouble caused.

I, only, accepted the upgrade - making him aware I wasn't attempting to scam the store and declined the other financial offer.

Overall, I reminded myself that for future computer and electronic purchases, MicroCenter will be the FIRST resource I use. On past visits, the staff, always, greet you upon entering the store, asking how they may assist you. All my past experiences have been met by efficient staff and services, along with a very clean store.

Hello, all sites are scam. People get paid to give positive feedback, as I do, but I didn't give positive feedback. I don't want them to cheat people

I am not a huge electronics person, but they always seem to have what I am looking for. My boyfriend frequently goes here for bits and pieces and they always have what he needs. He helped a friend build his own computer from purchases here, and it was very affordable. Some things I feel they are a little overpriced on, but for the most part it is very reasonable. And I enjoy the atmosphere and selection more here than at some other electronics chain stores.

Their prices are very low, but the shipping time is horrendous. Had to wait over a week for the laptop... Never buy here if you're in a hurry

I Liked your service, support is pretty good
Nicely done!
Recommend

Bought a computer and cellphone charger. Great customer service! I hope it deliver soon

Quick and nice services

Good in terms of pricing and delivery times but has a small minus - I sometimes had to return some parts as the quality was inappropriate :(

A site to get everything in one place. I`ve bought a home pc here. Arrived in time and with extensive packaging, so everything went fine.

Micro Center has good prices and services and was helpful while building my PC and buying all of the parts.

I enjoy shopping at Micro Center and I have purchased several computers, laptops and PC accessories from them.
Their check service could be better and more efficient but other than that they offer a good variety of products.

The products are at good and affordable rate. The service provided by them is nice and quick. Its best for by computer related products.

Expose yourself to be seen more often