Micro Center

About a week ago, I ordered a PC online and made the mistake of having it delivered to my house. A few days later I see that my money is refunded and I get an e-mail saying that they canceled my order. It's really frustrating when you trust a website/company and they just cancel your product with no follow-up. In hindsight, I should've just picked it up at the store that day and this would have been avoided. So a suggestion would be to reserve your order and pick it up from MicroCenter.

They carry ASUS. I had nothing but intense aggravation with a band new laptop under warranty. ASUS is the worst ever. They torture their buyers. Look at all the negative reviews on the BBB in CA. Over 400. This retailer should stop selling these computers. First time I bought a computer from this retailer.

I recently went to Micro Center to purchase a new iPad to replace my old iPad Air. I was so excited. A supervisor finally helped me and proceeded to show me 2 iPads. She seemed friendly and knowledgeable enough. She pushed the one that was on sale that day. I asked why the price was so low ($300) and she said it was just an excellent sales price. When I got home I realized I had inadvertently purchased a wi-fi only iPad. My salesperson never mentioned this when she was touting the features. Is it my responsibility to know or remember to prompt the sales staff to tell me all the features? Now I'm stuck with an iPad with no option to buy a data plan for it. So if I'm not home I hate having to go into a McDonalds or Starbucks to be able to use this nearly-worthless (to me anyway) piece of dead equipment. It doesn't help that I had to stand around for 10 minutes before I could find anyone willing to help, even though at the time there were 5 young (under 30) employees laughing and talking amongst themselves and ignoring my presence. That made my disheartening purchase all the worse.

First motherboard I purchased had damage to the box that also damaged the motherboard, after returning it and getting another one the second one was opened up missing components. I will no longer shop from this retailer. Only reason it gets 2 stars instead of 1 is they are fast with offering the refund, almost like they do it to often because they know this is a problem their employees can take advantage of.

I bought a brand new motherboard, power supply and case to build a new computer. They are all working fine and nothing wrong with them. I have returned one graphics card from Micro Center that would never show any display. I've tried for hours and tried updating drivers, changing BIO settings but this piece of crap never works. I have a second one that is still doing the same exact thing. I don't know if this is a manufacturer problem, but I never trusted AMD products which these cards are. But it sounds like its both an AMD problem and a Micro center problem. Why would you give a customer a product that doesn't even work properly? I can understand the GPU situation that theres a shortage of GPUs, but at least test the damn thing before selling it instead of wasting people's time. I can't even buy another GPU at any other store because Micro center is the only one that has it and they do a $#*! job of quality inspection of these products. Ridiculous.

The product are fine.
It's the service, systems, and attitude that sinks.
I spent over $3500. I bought a new computer.
And got a protection plan for my hardware.
And they gave a free[is it special of them] remote service for my computer for a year.
The remote just be included with the protection plan at the same time, for the whole time.
I spoke to the support man and the clown above him.
They gave me the Same crap, a lot of silence from them.
A lot of embracement from.
CHEAP S O B SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS!
Stop being cheap on your customers. And make it easy for them.
And, you should have satellite stores to get repairs and pick ups for the work being done, located in other places.
I live over 2 hours away!
Very simple, make deals with remotes and small retail stores.
Stop being cheap and stupid

Never have what they advertise and only to reserve before you buy. Also what good is it to enter product into shopping cart to see the price. Micro Center has become just crooked as the rest of the other stores and is no more a reputable store it once was. Their marketing gimmics has over ridden the quality of products and service it once was known for.

I am not a "computer" person. I just want my computer to work. If it doesn't work tell me how much it costs to fix it and lets get it done! I have been purchasing devices at Microcenter Duluth for many years for both my business and family. I always went back because of the service and knowledgeable staff. This time I was really disappointed. First I needed to get more storage added to my computer, they said it would take 24 to 48 hours and he would start working on it after his days off, which started tomorrow. After a week I went in to check on my computer and nothing had been done, the manager said we honeslty dropped the ball and we will give you 50% off on everything and have this back to you tomorrow if that is ok. I agreed. Two days later iy was ready, I went to pick up my computer and they notified me of another issue which I agreed to get fixed and agreed to the estimated cost. I stopped in to check a couple of times, some young man would say the person working on this is off today but he can get back to you when he is in again... move forward to today... many many many days later, is my computer done, let me check, yes it is. He gives me the price and it is a couple of hundred more than expected... I asked why and he said he didn't work on the computer and guess what - the person that did isn't here. The half-off on everything didn't occur but on one line item of the three that it should have been applied to. I paid and figured I will work it out later... I really need my computer back. I will say in the end the problem was fixed correctly it took four times longer than quoted and cost about 40% more than expected and I am fully trained to work at the service desk now. Whatever anyone says just say the person that worked on it isn't here and I didn't work on it so I don't know and move onto the next customer.

Went to MicroCenter's website and placed an order at 12:06 AM on 9-16-2021 paying for next-day shipping. Having not received any email other than the one saying I opened an online order account, I have not received anything about my order as of closing today (9/17/2021). I called a number for MicroCenter that my item has not been picked or boxed yet. I was told that as far as "Next Day" is concerned that has nothing to do with the entire process, just when FedEx ends up picking up my package. Kind of sad that Next Day is not what it used to be. Will never order from MicroCenter again. Hope they don't wait till next to tell me they have none in stock or they will be dealing with a REAL pissed off customer.

When you ask for help at the 'build your own' counter, it becomes nothing more than a pissing contest. You get some snot-nose jerk or 30 yr. Old know-it-all that doesn't really listen, because in thier mind they already know everything. Something as simple as a liquid metal repaste turns into a lecture on risk vs reward, despite the fact tthe machine came with liquid metal already installed, Who knew, the clerk knows more than the engineer that desinged it? Go figure. And this happens all the time. I'm so glad these scholars skipped computer sceince and electrical engineering and went straight to the sales floor. Here's a hint: It's okay not to know everything. Now, quality. I reccommend not buying anything serious from this place. Canned air, hand tools and an occassional controller is fine. But if you need something that is a core compnent like laptop, printer or what-not, stay away. Believe me, in 6 months to a year you will be replacing it.

I went to the westmont store with my chromebook it does not have a internet cable slot i had to buy Ethernet adapter for it and still no internet.so i brought it in for tech help. I was told it was wifi only by 3 people i dont trust wifi.so it was suggested to buy a new laptop with the internet slot. But i did not and left. I went somewhere else and bought a different one and it worked.its sad.

Don't buy the Power Spec. We have had three different ones in the past month, all with the same hardware issue. What a waste of time! This is totally unacceptable Micro Center!

They charged my card and never sent my PC wheel. I even got an arrival date! I called 3 weeks later and they say the order was canceled the same day(!?) They now had them in stock but would not honor the original price. What a terrible experience! I have shopped Amazon and eBay 400 times and never experienced such incompetence.

You can't use their Insider Credit Card to purchase any thing Online? Why wouldn't you be able to use their own credit card to make online purchases?

I am a small business owner that purchased a Power Spec PC yesterday to upgrade an existing PC. The salesperson was able to find a PC with the specs I needed. Once I returned to my office, I noticed that the PC had Windows 10 Home rather than Pro. The PC that I was shown had Windows 10 Pro which is a requirement for my environment. When I contacted customer support, they were unable to work with me to correct the issue. Their only option: Purchase a new operating system. I have purchased over 10 PCs, 6 laptops, and 5 tablets as well as other various products just in the last 12 months. Well... not any longer. I will not return. They could care less about keeping good customers, therefore we will take our business elsewhere.