• MicCostumes

MicCostumes

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

MicCostumes has a rating of 3.03 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MicCostumes most frequently mention customer service, and high quality. MicCostumes ranks 2nd among Cosplay sites.

  • Service
    25
  • Value
    26
  • Shipping
    26
  • Returns
    18
  • Quality
    23
Positive reviews (last 12 months): 37.5%
Positive
3
Neutral
0
Negative
5
13
See all photos

What reviewers want you to know

Positive highlights

  • I thought of purchasing a cosplay costume to my younger sister on her birthday.

Critical highlights

  • I would discourage anyone from ever purchasing from here, they don't care about customer service or integrity.
  • I sent the other cosplay back, and after 2 weeks of trying to get a refund I still haven't received one.
How would you rate MicCostumes?
Top Positive Review

“Avg Cosplay Site”

moo g.
2/8/24

Ordered from them a few times now (both from Amazon and from their direct website), customer service was helpful and quick and shipping was always on time or even faster than expected. Quality varies depending on the item, but its what I expect from a mass cosplay site.

Top Critical Review

“Unorganized business - watch out.”

Kaylee A.
1/25/24

I placed an order beginning of December. I got a text asking if the cardholder is verified I replied by the next morning. They text me a month later when I'm suppose to have the delivery already saying they cancelled my order and I will get a refund due to no response. Complete BS and I will be reporting the business if I never get my money back.

Reviews (105)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) 2 weeks (4) 2 months (4) cosplay costume (4)
Thumbnail of user noahj107
1 review
3 helpful votes
April 1st, 2022

The costumes available are great. May need some minor touch up after a few uses (zippers, buttons, etc). The wigs do not come pre styled, but are well made. I order a majority of my costumes from them because they're reliable. The prices are a little high for Spirit Halloween quality items, but it is a website that specializes in cosplay, so it's to be expected.

Products used:
Wigs, multiple costumes.

Thumbnail of user lucyl389
1 review
0 helpful votes
October 17th, 2023
Verified purchase

Above all bad comments, I dare myself to buy 2 cosplays at a time on this site and I did receive it as it should.

First of all, be sure to check hided informations in this website before buying.
Cosplays are mainly from China and have a second storage location in the US.

This text below is from their FAQ/Contact us section:
"2: Where is your company located?
We are based in China. The costumes are made and shipped from the factory in China directly. We also have the warehouse in California which enables the delivery within United States more quickly."

They also do collaborations with other manufacturers so it may be hard to communicate with them when issue occurred. In other words, they try to be international but it's not easy when communication is a failure. They have a dead blog, an automated messenger and a very lively TikTok.

About size options, please check twice before buying.
Once again, they don't stop telling you to mesure yourself with the help of a friend to be sure you'll get it right. THEY GIVE YOU SIZE CHARTS AND A TUTORIAL FOR MESUREMENTS, PLEASE USE THEM!
***Size charts may vary to normal size and ASIAN size.***

My experience:
I first created an account on their website to be member because I wanted to keep purchase's informations once it's done, then I measured myself and bought Rolling Bubble (small size for me) and Hyper Blossom (medium size for my sister). I paid both together in one payment with PayPal method (giving them credit card information directly may be a risky move).
Shipment was from China to Canada and I did check everyday to make sure my order is on the way and it took 10 delivery days to get it in front of my door (I buy them in September so I presume if you buy 2 weeks before Halloween you'll have high chances to get issues because of high customer treatments/traffics they'll need to cover).

About those products:
I was surprised about the quality to the price (approximatively $50 CND each in total). It's very well made for most parts, comfortable to wear, nice materials used and perfectly fit my size. The jacket and the dress are very soft, clean and well sewed. Accessories may vary to the maker who was on it.
There' only three small things I noticed: 1. Heart in the back of the blue jacket is not very well sewed compared to Blossom's, 2. I don't have big hands but when I wear my gloves (from Rolling Bubble cosplay) it fit just fine but it feels like finger edges seams will open from the poor overlock finish (my sister didn't have this issue) and 3. Hyper Blossom's hair bow is not sewn correctly, the up part is a bit to the left instead of being in the middle.

Other than that, I just can't wait to cosplay them at future events but idk if I'll dare another purchase if I don't have good reasons to do it. That's all.

Tip for consumers:
Despite controversy reviews, this website offer good quality products at cheap prices, it's honestly not that bad but they partially refund you by not covering the shipping if anything happen. Be careful.

This text below is from Miccostumes shipping policy & returns:
"The cost on the merchandise will be totally refunded on condition that the item is still new and in good condition. But the original shipping cost is not refundable."

Products used:
Cosplay #1: Sleeveless vest, short pleated dress, black panties, gloves, choker, belt, small hairclip, big foamed ankle bracelets.
(10 pieces)

Cosplay #2: Sleeveless vest, short pleated dress, black panties, gloves, choker, belt, big crafted hairbow hairclip, big foamed ankle bracelets.
(10 pieces)

20 cosplay pieces in total.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aliceb797
1 review
2 helpful votes
June 15th, 2022

I ordered the mitsuri swimsuit on the big sales and it came in like 2 weeks, the quality is really good and i would recomend taking a one size bigger product (i always do this when i order my other cosplays from Asia) BUT like 2 weeks later an unknown payment(?) Hapend from the card that i used to buy the product and it took 100€! THATS ALOT. Im still trying to figure everything out but im pretty sure its the couse of this website.

Service
Value
Shipping
Quality
Thumbnail of user toric34
1 review
2 helpful votes
June 28th, 2021
Verified purchase

This was actually the first time I have ever ordered a cosplay from a online store that specifically sells cosplay, I bought the Lisa genshin impact cosplay on may 24th the expected delivery date was on August 14-19th but I got it earlier then expected. When I opened the package I was pretty excited, although a couple of the peices do need a bit of fixed ex. The hat is pretty flimsy and there's not really any support, as well as the lantern that is supposed to hang from the hat was broken even with the bubble wrap to stop it from breaking. Although the cosplay itself didn't meet all my expectations I was pretty amazed that it actually got delivered. Although it did take a bit to get across the Canadian border. Overall I think that miccostumes is a alright cosplay shop and if you have the funds feel free to purchase from them. :)

Tip for consumers:
Definitely order 2-3 months in advance and expect long shipping times.

Products used:
Genshin Impact Lisa Sexy Purple and White Chest Open Cheongsam Dress Full Set Cosplay Costume with Witch Hat and Stockings

Genshin Impact Lisa Minci Brown Long Cosplay Wig

Value
Thumbnail of user lindas309
1 review
2 helpful votes
August 28th, 2016

I thought of purchasing a cosplay costume to my younger sister on her birthday. When I was browsing through the available collection of cosplay costumes in Miccostumes, I was able to figure out something that my sister loves. I decided to spend my money on it without any doubt on mind. It was made in excellent quality and a durable material. I am extremely satisfied with my purchase and I recommend Miccostumes.

Thumbnail of user gloriac39
7 reviews
2 helpful votes
May 1st, 2016

Wanted a custom made cosplay, called to discuss options and needs, but the language barrier was difficult to say the least. We started using the chat for communication and email, she could understand and type English like a pro, was able to meet our needs and the costume came in time and beautifully tailored Was worth the trouble I will use them again!

Thumbnail of user bilalk8
1 review
1 helpful vote
August 16th, 2016

I was looking for a costume of pokemon character for my play but was unble to find it any where then i opened this site and found a number of different costumes of pokemon. I ordered it and when i received it i checked the stuff and quality it was awesome, and also the price of costume was also reasonable and affordable. I must recommend you to visit this site to buy costumes. You will find high quality and affordable price

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Miccostumes.com Only Provide Premium Cosplay Costumes, Wigs, and other accessories online with friendly Customer Service. Fast Shipping, Easy Exchange and Return.

How do I know I can trust these reviews about MicCostumes?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MicCostumes?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business