• M.GEMI

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Overview

M.GEMI has a rating of 3.42 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with M.GEMI most frequently mention customer service. M.GEMI ranks 69th among Shoes sites.

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The customer service is excellent, delivery was lightning fast, returns were a breeze.
How would you rate M.GEMI?
Top Positive Review

“Pretty happy”

Jed B.
7/23/17

I received a free $100 gift certificate from Uber a while back. Wound up ordering a pair of shoes for my wife. She likes them but apparently they are a bit uncomfortable. Definitely high quality and nicely designed though

Top Critical Review

“Poor quality, bait and switch, won't refund me for a returned shoe”

K K.
4/23/20

This place is ridiculous. I got a pair of scuffed boots - were obviously used. It took them 2 weeks to reply to my email, and then when I returned them 6 weeks ago, they have refused to credit me. Definitely a scam running here

Reviews (31)

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Reviews that mention popular keywords

customer service (4)
Thumbnail of user al306
1 review
1 helpful vote
June 25th, 2020

I was so excited about my M. Gemis & they were comfortable! After only 3 wears, running errands not going on long walks, the bottoms started to show significant wear. I took them to the NYC store only to be told they cannot do anything. I won't be buying any more shoes from a store that doesn't stand behind their own products.

Thumbnail of user kateys2
6 reviews
6 helpful votes
August 9th, 2017

It is so expensive that you wouldn't want to buy anything. Back to Ebay I go. The shoes are ugly and they aren't worth my time.

Thumbnail of user bennyw8
2 reviews
1 helpful vote
August 8th, 2017

CS is very bad. They need to work hard on it in order to be known by the public. But they can improve thats the good point here.

Thumbnail of user rosec69
2 reviews
2 helpful votes
September 20th, 2017

WAS GOOD BUT NOW NOT I WILL NEVER ORDER FROM YOU AGAIN AFTER GET WHAT I ORDERED AN I WILL TELL MY FRIEND NOT TO SHOP FROM THIS SIGHT HOW DO YOU LOSS A PACKAGE WHEN MY SHIPPING ADDRESS HASNT CHANGED

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About the business

Handmade Italian Leather Shoes, made in Italy the old way and sold the new way. Fast, free shipping and returns.

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