• Metabody

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Overview

Metabody has a rating of 2.71 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Metabody ranks 50th among Nutrition sites.

What reviewers want you to know

Positive highlights

  • I just finished using a fitness pass offered by this company for 30 classes with various locations.

Critical highlights

No critical highlights yet

How would you rate Metabody?
Top Positive Review

“I found out about MetaBody through a Groupon deal which...”

Jane S.
1/26/13

I found out about MetaBody through a Groupon deal which offered a 30 classes for $20. I was a little suspicious at first as the offer seemed too good to be true. I have to admit the concept for someone like me who frequently gets bored with workouts was really attractive. There are over 28 locations to choose from in my city and one is allowed to sample up to 10 classes at each. So far I'm really enjoying the experience and I'm definitely going to sign up as a member at Fitness 365 which is one of the participating locations. It may seem like a run of the mill gym, but the classes are amazing. I would have never know by the looks of the facility from the outside, but once you come in the staff is warm and welcoming. The instructors really know their stuff. Overall, I'm so glad that I purchased this Groupon, two thumbs up!

Top Critical Review

“DO NOT BUY ANYTHING FROM THESE PEOPLE!”

Katie C.
3/15/17

This is by far the worst groupon I've ever bought. They had issues registering my groupon and then after 5 classes it stopped allowing me to book. I also contacted them and they say to just keep trying to book. All the classes are wait listed or do not show up after you purchase as well. Keep your money and spend it on something worthwhile.

Reviews (21)

Rating

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Reviews that mention popular keywords

30 classes (4)
Thumbnail of user katiec75
1 review
4 helpful votes
March 15th, 2017

This is by far the worst groupon I've ever bought. They had issues registering my groupon and then after 5 classes it stopped allowing me to book. I also contacted them and they say to just keep trying to book. All the classes are wait listed or do not show up after you purchase as well. Keep your money and spend it on something worthwhile.

Thumbnail of user ayam6
1 review
1 helpful vote
July 2nd, 2017

Main problem that Metabody have is the system is not connected to the studio. Even studio is on the holiday, I can book from Metabody and surprise! The class canceled or studio is closed!

Thumbnail of user mf9
1 review
10 helpful votes
July 11th, 2013

Hello
Your business is a fraud and I demand my money back. I purchased a 20 package of classes for $20 and want every dime back. All this experience has done is waste my time. The arduous registration process, having no operator to speak with directly, several attempts to register for classes (always at capacity) and now my voucher is rejected from your system.
If I don't see a refund in the next 24 hrs I will consult the Better business bureau, file a complaint with the complaint board and ultimately shut your fraudulent business down.

You should be ashamed of yourselves for providing the public with such a disservice.
M

Thumbnail of user aleashas
1 review
3 helpful votes
October 19th, 2012

This has been an awful experience for myself as a business partner to work with Metabody. They don't inform clients of the procedure, drop the ball on follow up, and they are dishonest in my opinion. We would never do business with them again! Warning to all businesses to stay away! Do not sign an agreement with them- and I'd you do- please put it in writing that you don't wish to participate again unless you contact them. They will continue to use your business name in future promotions without your consent.
Aleasha Shipman of Yoga Monkey & Fitness

Thumbnail of user gails12
1 review
2 helpful votes
September 20th, 2012

Metabody Fitness it waste of time and energy. I have signed up for 3 classes where instructors never showed up (2 in this week). I had another class tonight at Hottie Pilates. Again the instructor never showed. I am tired of wasting my time, gas, printer supplies, and lost opportunity cost for exercise. You cannot rely on their instructors. I was told tonight that the woman who runs Hottie Pilates hasn't shown up to her studio in 3 months. Don't refuse to waste your time anymore with your instructors.

Thumbnail of user arseniyk
1 review
3 helpful votes
August 7th, 2012

Bought a Groupon, then was charged for $20 tax, but in two weeks I checked my online banking and found out that I was charged not for $20, but for $400! Talked to the support 4 times for two weeks. Still didn't get money back and yes, it's impossible to book classes on their twisted website.

Thumbnail of user carinh
1 review
2 helpful votes
July 11th, 2012

Awful. I have a groupon for a 30-day class but classes are impossible to book and the system is a hassle. If you miss 2 classes, your membership is revoked and you're billed $20. Not worth it...

Thumbnail of user maggiep
1 review
2 helpful votes
November 30th, 2011

Fitness establishments: beware of Metabody! They want to "promote" your business on deal sites like groupon and such, yet the fitness establishments get absolutely ZERO from endless clients taking hundreds of FREE classes from you! The clients pay money and it goes into the pockets of Metabody and groupon, none goes to the fitness establishment. This type of transaction GREATLY de-values the fitness services we professionals work so hard to provide. It's a sad cheap swindle. DO NOT SIGN UP.

Thumbnail of user dorism2
1 review
4 helpful votes
September 30th, 2011

Metabody is a METAJOKE. I have been trying for 2 weeks to register for classes the web site always comes up unavalble. Site is difficult to navigate. Still have not hearback from emails to support site for metabody. Will be requesting my refund from GROUPON :(

Thumbnail of user teresar1
1 review
2 helpful votes
November 2nd, 2010

Got a Living Social Deal coupon for 6 classes of Boot Camp back in Aug/10. What a runaround! I found the website difficult to navigate. Had hard time finding schedules of classes. Had difficult finding information about where I could apply this coupon and how to sign up. Contacted their support and was given instructions but even these were minimal and did not answer all my questions. Initially told that schedule for a certain site would be coming out shortly (back in August). It has now only come out and the site I wanted is not even being offered. The classes are mostly all full and those available require a 20-30 min drive or to go downtown. The deal expires Feb. 10/10 and there are no classes scheduled after Nov. 29th. How am I supposed to book 6 classes between now and Feb. 10/10? On top of that there is an additional charge of $3.25 for taxes for each class adding another $20 to the cost. It would have been nice to know this when I bought the deal. It has turned out to be not a great deal at all. What's worse is that I got 2 of my friends to buy this deal as well. We are now not going to bother to take these classes and just chock it up to a bad experience.

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