First of all, in case you have never POSTED a review on this site, if/when you DO, directly below the review text submission input area there is a CHECKBOX for you to check if you want, that reads next to it "Tell this online business about my review. Check the box and we'll let them know at (*******@sitename)" At the time this post is submitted there are 23 existing reviews, and the site has just a 53% positive feedback rating. That tells that nearly HALF of the reviews (at the time of this one) are NEGATIVE. So, without me having any physical evidence to back it up I just pose to you the question - don't you think that at least 3 or 4 of the potential 11 or 12 NEGATIVE submitted reviews in fact DID go ahead and CHECK the checkbox. Does that sound so preposterous to you... It doesn t to me. And I'm letting you know that I DID check that checkbox... And, the reason I bring it up at ALL is because I don't think you need to be a supersleuth genius to deduce something is "amiss" here when I inform you ALSO, that, at the time of this post, SiteJabber indicates in no uncertain terms that "At this time, this business has not responded to any reviews submitted to them from this site." In other words, they (Meritline.com) KNOW that folks have had really crappy levels of dissatisfaction with their company. Think about this also: the number of people who TAKE THE TIME OUT OF THEIR BUSY LIVES to physically sit down, collect their thoughts, and then communicate them TO YOU here, at SiteJabber.com, probably is a tiny eeny-weeny itty-bitty percentile of the people who have/had justification to ALSO but for any of various reasons just never got around to actually doing it. I hope you take what you just read very seriously, because it's not just a case of some person being sarcastic or whatever... it's very relevant, and, it's 100% true.
So here is what I can tell you about an experience I have had with Meritline.com.
((((( --- not a pleasant one ---))))))
I have a nearly identical experience with this company, meaning ANOTHER HORROR STORY LIKE SOME YOU CAN READ IN ADDITION TO THIS ON, and am in the process of posting my dissatisfaction about this here and at as many other review boards and forum sites that I possibly can.
Not only was my negative review about my dissatisfaction with my purchase removed from Meritline.com's customer feedback&reviews postings area, any/all attempts at communicating with this company to return the product and either receive a refund or at least a credit toward a different item, got no reply. None. Zero.
After multiple attempts. I did speak to a company employee on telephone, and received (1) one email, as told I would, as a follow-up to that call. It took nearly two (2) weeks to get it though. I found that abysmally slow considering the email was a simple one (1) paragraph consisting of 1-2 brief lines apologizing that the nature of my phone call could not be resolved, and was offered a duplicate copy of a users manual which is complete rubbish, so absolutely incoherent it's actually laughable. In case you are wondering the product I purchased was a pair of HD video equipped reading glasses that I thought seemed to be
Nicely priced at under $70.00 considering they were 1080p resolution (I hadn't seen any above the 720p recording range comfortably under $100.00 anywhere else). So, on impulse more than anything else, I ordered a pair.
Turned out, the reason they were so inexpensive is because they were functionally worthless. The manual ( 4 folded up pages of standard-letter-document-size paper) which is incredibly riddled with jibberish and gobbledy-gook which turns the "english" language into the english MANGLE-age in my opinion, does make reference to a driver and software interface setup disk that is supposed to accompany the product, and which is supposed to faciliate accessing downloading video from an internally embedded 32GB memory chip via a micro-SD port located on one (1) of the glasses arms, and the interface is to access other related features you can't manually perform physically on the glasses themselves because there are no buttons or controls etc... Well that setup disk was conspicuously absent from my package.
Simply plugging the USB cable into a Windows 7 brand new high performance brand name desktop resulted in NOTHING. The device was "not recognized", and the operating system prompts the user to locate the device's drivers for Windows to install, etc etc. I'm sure you know what I'm talking about. In other words. No device drivers, no setup disk CONTAINING the drivers, or the devices firmware/software, and you know where that winds up... worthless.
What you have left is a $70.00 pair of faux "reading glasses". I said "faux" because they're really not even actual reading glasses lenses either (no kidding!)... they're just look-a-likes!
So, if you took the time to read this VERY REAL 100% SINCERELY SUBMITTED comment I hope you take this into consideration if you are thinking about doing business with that website (Meritline.com). I you decide to try them out, all I can say is, at your own risk, good luck, and at least dabble with a low-risk item, something that you either already are very familiar with and are getting another one of or maybe as a gift, and DONT get something which may potentially have some technical aspect to it like the story you just read... That story is REAL. It really happened...
Note: If you want to see the actual manual I mentioned in the preceding post, I have a copy of it, all four (5) pages uploaded to the following url.
http://imgbox.com/g/Jdm2ihcAWv
If you look at this manual, go to PAGE 2 paragraph number 8 and you will see, in something that resembles "english" the reference to the non-existent accompanying software CD that I mentioned above. I told you, I'm not making this stuff up.
Also at the gallery of THE WORLD'S MOST $#*!ED SOUNDING "user's manual" YOU COULD NEVER BELIEVE ACTUALLY EXISTS (but it does, and I can prove it to you, because you're gonna see an actual scanned-in and uploaded exact duplicate of it FOR YOURSELF. No joke!)
-------------------you will ALSO get to see what has GOT to be one of THE world's LAMEST excuse for a "customer service" feedback in the history of civilized mankind... oh yes, that's right... you're gonna see that too... in the form of a screenshot of my actual received emailed response to that rigamarole you just read about a moment ago (above).
Go to the url, click the thumbnails, expand the images to screensize so they are legible. And you probably ought to be sitting down while you do this,,,,, so you don't FALL DOWN in DISBELIEF...
Oh, for pete's sake... just do it... this is one of those occasions in life you'll have a cute little story to joke to your friends about,,,,, and be thankful it wasn't you who wasn't the unfortunate erstwhile average joe or jane who happened to be on the wrong of "getting the shaft" pumped into them by these shysters who call themselves "Meritline.com"...
Once again,
The URL of stuff that will make you CRINGE that go along with this review, is:
http://imgbox.com/g/Jdm2ihcAWv
Meritline sold me a worthless product, functionally useless since a primary element of it was NOT PRESENT... What does that say to YOU?...
Take Care, and be wary
Something I forgot to add to that obviously very long and lengthy review (all of which is TRUE) is that, by the way, I had to wait over a month and a half just to receive the product, before I was even succumbed to any of the nightmare written about in my post...