MerchantCircle

My company acquired another company so I needed to change the information on the Merchantcircle website. I already have the email account from the company acquired, I do not have the password as the previous owner didn't have it. So I attempted several times to get the password reset. It took nearly 6 hours for it to send. I don't leave the browser open all day and night after the company closes. I emailed their support, their response has been silent. That also takes apparently too long to respond. I have no way to access the account so I can change the information. Support doesn't reply, their servers are way either outdated to push queries within recommended time frames or they got it set up very poorly.

Either way i'm still getting clients going to the wrong location way out of the way and complaining to me about it. So I am going to pass on the complaining from my clients to those responsible for it.

GET YOUR STUFF FIXED AND RESPOND WHEN PEOPLE CONTACT SUPPORT!

I took my daughter here because when I called they said the dentist was able to perform a frenectomy. However, when we got to the office for the consultation the dentist looked in her mouth and told us he was incapable of performing the procedure. He then charged us $100. What a racket! Went elsewhere and had the simple procedure done with no problems.

Every week I get an email from Merchant Circle, to scan my business so I do and it shows it's all messed up, So I call YEXT whom I have a subscription and they show me that all (over 70) are all correct.

Absolutely zero customer service! No response in nine months! They " lease" domains for a monthly fee, then when you have good reviews, customer database, etc, the domain expires! No warning, no bill, nothing! To get it back you must "buy" it, for SEVERAL HUNDREDS OF $$ What a SCAM!

Don't bother writing a review here. If you say ANYTHING negative, you will first be asked to connect to your account through FaceBook and now I bet I will get 1,000 unwanted posts from them on my FB feed... yay.

Not sure who these people are, but doing business with sites that have had repeated awards given to them by this "circle", is not much different than getting mugged downtown.

This company is exceedingly hard to get erroneous listing changed on. It took me many months to have personal data removed, and I was told by *******@reply-corp.com that it was Google's fault.

My issue is with Sears.com online store. I have been happily purchasing their Structure Brand Tank Tops for years. In particular the "Stretch Comfort" Style, which I have been very pleased and satisfied with. A couple of years ago they stopped making this style and switched to a "Square Cut" Style. This new "Square Cut" Style is a Horrible fit and the design does not leave enough material in the chest area to prevent my nips from popping out the side - Not Cool. It's an American way of life to expect a CHOICE when we want to purchase a product. I have emailed Sears a couple of times regarding this Lack of Choice with no reply. I have also submitted an unfavorable review about the new "Square Cut" Tank Top to post on the Sears.com website - which after 3 weeks, has not been posted. Merchant Circle is yet another avenue to get the word out. All I am asking for is a CHOICE! It's obvious the New Square Cut Tank Top is not selling as Sears.com has been offering huge discounts to try and move this horribly designed garment. Admit it Sears, this new "Square Cut" design is Awful and is going to continue to sit on the shelf no matter how deep you discount it. How difficult is it to offer a CHOICE?!? Especially an item that has been selling Great for Years? It's no wonder Sears market share has been shrinking over the years, if you don't listen to your customers demands you fall by the way side. Bye, Bye Sears.

We had a relationship with Merchant Circle for a year or so, had our company on their web site. They charge between $5-$25 per month or so to have a business presence under their name.
Take our advice if you own a small business and stay away from Merchant Circle. Your advertising funds can be spent elsewhere for a much better return.

Every single review on this site is BS! They let people pay to have them removed. Avoid at all costs!

They will NOT allow you to rate negative reviews for local businesses. That makes their review system rigged and irrelevant. Just... wrong

These guys send me so much SPAM email it is unbelievable. I cannot believe they are not blacklisted for all the spam they send.

I would just like to state my opinion on the case workers for the program called..."smoc"... first of all the workers here are drinking and on drugs, not all of them but certain ones that i have come in contact with. They harass and threaten their clients with ficticious storys about what they have seen and what they hear clearly it is a bunch of crap... they do not try to help anyone with the resources that the government has given to this program to help people. They want you to find an apartment but when you ask for the goverment grant to do so there is nothing to help you do this or they will not let you do it...! Alot of their clients do not know anything about the law so they cant pursue this issue because they are scared that it will come back on them making them live on the streets... i myself am not a client but have a friend in this program that is scared to death to speak on it,,, they have threatened her with being in "non-compliance" and pretty much saying that she will be kicked out of the program... they may as well put these people in a jail cell because that is the way the program is run. There are rules that the kids cant even play together or have their toys aloud at the shelters which leave children to doing nothing all day. Amoung many other things... i am looking into a way to deal with this problem legally but i do believe that all their workers should take a mandatory drug test with random drug tests to follow... so if you are in the program watch out and try not to "sneeze' or you will be in "non-compliance" of the rules and put out on the street

Businesses at MerchantCircle can and will remove any negative comments or reviews at this website. This is very unfair to the consumer who is not able to read the negative reviews that the businesses do not what consumers to read. Try writing a negative review at their website: merchantcircle.com, it will be eliminated within days by the business it was written about. Try to call their 800 number from their website: merchantcircle.com. *******203. It always says this business is temporary closed or want to charge you $34.95 to talk to them. Consumers need to stand up to these so call consumer advocate websites otherwise we the consumer will get taken and scammed into thinking these businesses have only wonderful reviews and do business with them. Stay away from MerchantCircle.

Email I received from MerchantCircle after 20 emails questioning why my review about "HEAT USA" was removed:

Subject: [#MGO-*******]: neighbor / listing-remove=Remove listing /
Date: 12/28/2010 2:46:11 P.M. Eastern Standard Time
From: *******@merchantcircle.com

Merchants are allowed to manage their Reviews feature, hence, they can remove individual reviews or the entire feature if they so desire.

The MerchantCircle Team
800 W. El Camino Real, Suite 330
Mountain View, CA *******
Follow us on Twitter: http://twitter.com/MerchantCircle

This website is strictly a scammer, and please don't sign up, because if you do you will start to love it, but will end up regreting you ever signed up