• Mercedes Benz

Overview

Mercedes Benz has a rating of 3.4 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Mercedes Benz ranks 282nd among Car Dealership sites.

  • Service
    4
  • Value
    4
  • Shipping
    3
  • Returns
    3
  • Quality
    5
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
See all photos
How would you rate Mercedes Benz?
Top Positive Review

“Very good service and worth it!”

Marie C.
2/20/20

They are customer oriented. Great cars at reasonable prices. I will do business with them again. Will buy another one from them really soon..

Top Critical Review

“Malfunctioning”

MARJAN N.
2/15/23

On Dec 24,2022 surprisingly, water entered to the front light of my "LUXURY" GLE 350 2021, while I was driving in rain. Imagine you are driving a car and all the lights start malfunctioning and become defective in dark. I tried to call customer service several times, but unfortunately, no one was available. I emailed them which was responded on Jan 4,2023, advising me to disconnect the battery! Because lights stayed on the whole time that car was off! It was a nightmare for me and my family which was happening in reality specially on new year days. Long story short, after visiting 2 dealership one of them recognized that this is an emergency and concerned about the safety issue. My car is park in dealership since Jan 07,2023 waiting for parts to arrive approximately on Apr 28,2023! Moreover, the fun part is that I am paying for GLE 350 monthly and driving an A class small Mercedes without winter tire instead. That's so unfortunate to say that this days Mercedes Benz is just an ADVERTISEMENT nothing more! Be wise and think what you get for what you pay.

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user mariec400
2 reviews
0 helpful votes
February 20th, 2020

They are customer oriented. Great cars at reasonable prices. I will do business with them again. Will buy another one from them really soon..

Thumbnail of user andreas.k
1 review
0 helpful votes
August 3rd, 2023

This car is really perfection. It is almost flying not driving a car. So smooth and everything is top notch. We are really super satisfied with this car.
German engineering is really amazing.

Service
Value
Quality
Thumbnail of user ivyw65
1 review
0 helpful votes
August 14th, 2022

Have a great rep x > 30 yrs to help with my car buys and leases. Ernesto Gadala goes beyond customer
Service and is always available for questions.
The maintenance and repairs recently of a nail were done quick, rented a car for a day and done...
The customer and kindness of the staff is palpable.

Thumbnail of user tobechukwun
4 reviews
2 helpful votes
August 20th, 2020

Mercedes has all you can look for in an automobile. I can't think of a Mercedes brand I know that isn't beautiful. From the revvings to the balance and obviously the looks. It is an awesomem choice to make.

Thumbnail of user ronb280
2 reviews
2 helpful votes
August 18th, 2018

Simply breathtaking. I believe before purchasing a high-end luxury car you must be aware and well-grounded about its high maintenance cost. Asides that this is a masterclass.

Thumbnail of user bobbiee2
2 reviews
3 helpful votes
February 1st, 2018

Based on my research and the first contact with my sales agent, David Colbert, at Star Motors in Houston, TX, I I decided to order a new Mercedes Benz. David was honest, did everything to help me get the best price and did not try to upsell or sell things I didn't want/need. Very low key and a fun experience. I love my new MB AMG

Thumbnail of user hamiaahg
8 reviews
8 helpful votes
February 1st, 2018

Total eye candy this one... andvit doesnt matter which one you buy, they are hot rt now. The only problem is constan5 maintenance which sucks.

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