We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation
  • Bookmark

    MercadoLibre.com.mx

Corporate Values

Overview

MercadoLibre.com.mx has a consumer rating of 1.74 stars from 23 reviews indicating that most consumers are generally dissatisfied with their purchases. MercadoLibre.com.mx also ranks 229th among Home Decor sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
View ratings trends

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I been a "Power Seller" for many years and have had bad experience from day one.
How would you rate MercadoLibre.com.mx?
Top Positive Review

“Don't Trust this website”

Kevin D.
8/18/18

Don't buy any electronics or anything over 100 dollars on. This website is inconsistent with everything. I bought a samsung tablet for my girlfriend mother for her birthday. The first seller never answered once he got the money. Good thing I had mercado pay protection and I got the money back. Mercado Libre never did anything to this seller and he still selling on their website. Did the same happened with another seller. Seller took 6 days to give me my money back. Make things worse Mercado Libre traps their money the seller gives you back on their website to either buy more products that they sell on their website or transfer to a mexican bank. The problem is that, I am American and used American bank card to buy the tablet and their is no option to transfer your money back to your account to which you paid. I bought some other stuff prior to this but nothing expensive and they arrived just to be fair on time. Also they in no customer service line available to call someone if you have a problem. My recommendation is DON'T TRUST this website and don't buy anything unless you have MERCADO PROTECTION.

See positive reviews
Top Critical Review

“Don't Bother”

Perry S.
7/6/19

This website is a complete scam. I messaged a seller asking for shipment to the United States since they seemed to be fine doing it for someone else. Ironically enough, now they're claiming they don't ship here when they already had. How can you do business selectively like this? This isn't the first time this has happened here either. Horrible way to run a business

See critical reviews

Reviews (23)

Rating

Timeframe

Other

Reviews that mention popular keywords

seller (8)
naymag
11 reviews
6 helpful votes
January 2nd, 2016
I've been using this site as a buyer since 2001 and I've never had a bad experience, but mostly because I only buy from sellers with a good reputation. Their shipping deals are better now that they've partnered with DHL. Judging by the reviews here, I probably wouldn't use it as a seller. They're an international company that should provide great service for both buyers and sellers.

I'm giving it 3 stars. I'm not sure why the main site displays only 1 star.
1 rating was submitted through the Sitejabber Browser Extension

Q&A (6)

Can’t see your question? Ask to get answers from the MercadoLibre.com.mx staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

La comunidad de compra y venta online m??s grande de Am̩rica Latina.

How do I know I can trust these reviews about MercadoLibre.com.mx?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MercadoLibre.com.mx?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business