Menards

My order 8/28/2023 Massachusetts delivery was timely and packaged very well. Product as described. Compliments to the shipping person who taped all exposed seams on the shipping box

Travis at the Wichita west store was helpful me find everything I needed. He asked for clarification when he was not certain. Great employee!

When Lowes refused to accommodate us we went to Menards for our patio furniture online. We were pleasantly surprised with the product. It was delivered a day ahead of schedule. An employee actually called to make sure I knew it was a display.! Top service. Thankyou!

This store has Everything, from lumber, to groceries. Very, very reasonable pricing, and great customer service. Clean and easy to read prices

Went to the Garden center on a Saturday and in the building supply department to order my mulch and pea gravel and they were the most friendliest and helpful people in those department and James in the building supply department was very helpful in ordering my supplies that I needed in the garden department both department I was impressed with the customer service when you go to other big home improvement stores you are on your own founding things most of the time

Our cabinets came in damaged and of the cheapest quality the legs in them broke when ya went to move it. Their laminate butcher block counter tops are vastly overpriced and we asked for real ones and paid for real ones. They sent us the wrong counter tops this was the worst waste of 7000 dollars I have ever seen in my life I will no longer be shopping at menards ever again it's pathetic that you pay for quality and get the bottom of the barrel crap shoot that's cheaper than the shoes on my feet. It took forever to get them and worst than that they had them for a month and a half and never texted or called the measurements were completely off and the staff were so unprofessional it wasn't even funny 1000 dollars for laminate counter tops and could have gotten them from Lowes for 180 bucks never again

Stopped at the Sycamore Illinois Menards to get deck boards. Went around back I could not find what I needed stopped Jake on a forklift and he promptly showed me where I needed to go and help me load the boards. Thanks Jake with employees like Jake you can't go wrong shopping at Menards.

We recently bought new kitchen cabinets and countertops at menards in pekin il. We were very happy with the process and the cabinets! Quick and exactly what we wanted! 10 out of 10!

On August 9th, we had the need to purchase treated lumber for a deck we were trying to finish. We live near and usually visit the Fort Wayne stores, so we have ample things to compare to. A phone call started the visit, when my husband called the Lima, Ohio store to see if they even had what we needed, because we could not source locally. The gentlemen on the phone was more than helpful in going thru our list to confirm that they did have what we needed. We then decided to take the 1 1/2 hour drive to purchase the wood. Upon arrival, we were totally blown away. The store was spotless, carts were neatly lined up, appeared to be very clean and did not stick together when pulling out one, floors were clean and shiny, product on the shelves were neatly organized and labeled. We asked an employee for directions to the contractors desk and she was more than happy to stop working and tell us. At the contractors desk, we were yet greeted by another gentlemen who was more than helpful in filling our order. One of the boards that we needed were sold in the length of time that we had driven there, which did not surprise us, but he went through and looked to see they had the same board only 4 foot longer and could we use that. Since the price was minimal and the boards were in such demand, we took the longer ones. We both used the restrooms, which of course were very clean. The girl in the guard shack going to the yard was extremely helpful and very friendly. Once inside the yard, we proceeded to the building where some of the lumber was at. My husband started to load the wood on our list. A young gentlemen finished helping an older gentlemen to load his trailer and bounced over to help my husband. He was very charismatic (I do not use that lightly). Jumped in and helped pull the wood from the upper deck that was needed. Carried on a very educated conversation and made sure every board was straight and not a ton of knots. Part of the order was outside. He directed by husband where to go and told him he would be right there. He was, before by husband even got out of the truck. He started to help pull the flat deck boards and then noticed the approaching storm and asked my husband how many 4 X 6 boards he needed. He went down a good 500' pulled the other lumber and him and another young boy carried them back to our truck. Finished up pulling the deck boards, all of which were very straight and of really good quality. All the while, my husband said he felt very safe from the Covid virus. I seldom ever leave reviews on a store, mainly because of employees. On leaving the yard, both my husband and myself commented on how nice it was to shop in a place like this and how friendly and helpful everyone was. As we came around the corner of the building to leave, all of the lift trucks were parked in tight, to fit under the roof of the lumber and to keep them out of the impending weather. We both work for the company that services the trucks and commented that this is probably why we don't get lame calls from here. This store in Lima, Ohio has it together. Thumbs up, best place we have shopped by far in quite some time. Their employees seem to have that much needed caring attitude, which is hard to find now days. We would certainly make that drive again if needed.

I needed to return and refund two items that I bought online from Menards. When the items arrived, it was immediately apparent that one of the items was defective, so I used Menards website to request an RMA and return shipping label. Jess V. in Menards Online Customer Service researched the purchase, and quickly facilitated my receipt of a FedEx Return Label. During the brief interim period between my request and my receipt of the return label, I discovered that the second item I had received was also defective. Both of the fragile items, Black Flag "bug zappers" had apparently been severely jarred during shipping. The tube in one of them was completely dark, and the tube in the other one flickered and buzzed. I replied to Jess V.'s email, requesting an amendment to the RMA, which would enable me to return both items with the label I had already received. Jess V. quickly accommodated my request to change the RMA, from 1 item to 2 items, so I could return both items in the original Menards shipping box, using the return label I had already received. I am very pleased with the excellent customer service provided by Jess V., and I will definitely buy from Menards whenever possible.

Yesterday, I went to the Oakdale Menards to look at roofing shingles and coordinating paint for my home. My son was with me. We shopped and picked out the ideal shingles and paint colors. Unfortunately, a sample of the shingles I wanted didn't have a sample board on the floor. There was a shingke sample way up on the wall. Lucky for me, Mark came along and asked if we needed help. I was reluctant to ask, but thought, why not. I explained I wanted to see my paint samples next to the shingles on the wall. Mark immediately said he could help me out. It was amazing. Love the combination of paint with the shingles, firmed up my decision to get the shingles and paint for my home, that got last year's hail storm damage. Many, many thanks to Mark for being there for me when I needed help. Great service, you are the best.

Cheaper than Home Depot. Pick-up isn't REAL convenient at my store but ordering is easy.

I lived in Portage, In and my preferred home improvement store, was Menards. I moved to middle TN and there's a Lowes about 16 miles from me and 2 home depots with 1.5 hr drive. We sure could use a Menards in SPARTA, TN. It was my favorite store.

I am writing this review about an employee named Maurice that works in the floor and carpet department. I went to meards in dolton on Thursday to purchase some some flooring and some other things for my bedroom. I had needed some help so ask asked an associate for some help she told me that it wasn't her department but should would get us some help and boi did she get us the best employee that works there! An associate named Maurice came to help us. Maurice was so pleasant to work with and his knowledge about the products that we were inquiring about he knew all about them, Maurice was very patient and his customer service was off the chain. Maurice was very attentive to our needs he even made suggestions about different products that we could try. Maurice said that he had been working for menards about a year and a half and his knowledge about the products and his customer service skills were off the chain. Maurice is definitely an asset to Menards and he should be recognized for his great customer service! I've been to menards on several occasions and have never recieved the exceptional service like I recieved from him! Maurice definitely needs to be a manager and he should be given a raise! I don't believe No one can top the service he gave that day. Kudos Maurice I hope you get a chance to see this review and because of you I will shop menards! Thank you! Nice meeting you.

It's a good thing the store isn't closer to me. In Menards I go crazy. In Menards I am like a kit at Christmas or in a candy store. Love everything about it.

Menards has handle 2 problems for me after the manufacture's warranty had ran out.

Every time I go in to one of these stores they are having a sale on something! All prices are very reasonable and they eve have a food and health section! A great place to shop!

I shopped at two building supply stores yesterday. Lowes and Menards. Lowes does not require masks for customers but apparently they do for their employees. I was glad to see the employee policy although many employees did not have their nose covered and a number were wearing their masks around their necks. On the other hand Menards limits the number of customers entering the building and requires customers as well as employees to wear masks. I will be shopping at exclusively for the foreseeable future.

I purchased this at menards on Chuckwagon drive. They made the purchase easy, I picked it up at the store. Staff were knowledgeable and friendly. Menards is the place to go.

I am used to shopping at Lowes or Home depot, both 15 minutes from my home. But now I drive 35 minutes to Menards. Why? How about being able to find a person when you need help? And that person generally knows the answer. Their wood is head and shoulders above the other two and is also cheaper. I recently needed a single 4x4 to finish up a decking project. Menards was a dollar cheaper, the post was better, and I got an 11% rebate on it. Did I actually save money driving an extra 20 minutes? No. But sooner or later it becomes the principle of the thing.

Menards in Forsythe Illinois has a large sign as you enter the front doors. "You are expected to wear a mask". If you don't have one we will sell you not for 89 cents. 100% of the employees and customers were wearing one and I was very comfortable shopping there. I appreciate their commitment to shoppers' safety.