• MeMD

MeMD

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Overview

MeMD has a rating of 2.76 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. MeMD ranks 5th among Doctors sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    2
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos

What reviewers want you to know

Positive highlights

  • She sent in my prescription & it was ready for pick up at my CVS in 30 minutes.
  • I've never waited more than 10 minutes before someone calls to confirm the information given.

Critical highlights

  • Their rep told me a doctor would call me in less than 30 minutes.
  • I explained that when I get a sinus infection it always takes antibiotics to get rid of it.
How would you rate MeMD?
Top Positive Review

“The Best Online”

Jeff D.
8/31/19

Hav been a long time customer and that will continue. Jennifer is a great provider. I tell this a had a small problem I got upset and they went out of there way to make it right. Thats what you want and that's why I say stuff happens and it is how you handle a error make customer happy. Great Job. Thanks, and Peace Jeff from Florida

Top Critical Review

“Gone downhill”

Jeff D.
2/11/21

Have used um before and giving good rating. Wow things have changed. I had Jenny M for past visits from our place in Florida and she was great. Well we are at our place in Maine do to covid and had Shelly Turk nurse practitioner that was horrendous from start to finish, rude, unprofessional, lack of knowledge could go on and on. Had to call back 4 times to pharmacy and company just to get things right very stressful, VERY UNHAPPY. Web Md and others here we come. Peace Jeff

Reviews (42)

Rating

Timeframe

Other

Reviews that mention popular keywords

doctor (21) 30 minutes (3) 10 minutes (4) sinus infection (3)
Thumbnail of user jeffd282
1 review
0 helpful votes
August 31st, 2019

Hav been a long time customer and that will continue. Jennifer is a great provider. I tell this a had a small problem I got upset and they went out of there way to make it right. Thats what you want and that's why I say stuff happens and it is how you handle a error make customer happy. Great Job. Thanks, and Peace Jeff from Florida

Thumbnail of user kandir2
2 reviews
2 helpful votes
April 14th, 2017

Everyone in my family has used it now and we have been cured from everything from traveler's sickness to bronchitis. No going to urgent care, waiting and exposing ourselves to additional sick people. In the comfort of our home, we were treated with any necessary antibiotics. Can say enough about how convenient and easy each experience has been.

Thumbnail of user demetressk
1 review
2 helpful votes
February 11th, 2017

My NP refused to call in a script without seeing me, even though I was in her office with the same infection a month before, that had never went away. I went online and had a script within an hour without having to pay her another $300. I am a nurse and I am well aware of how badly the medical community price gouges people. This is genius! Try it! I was skeptical at first but it works!

Thumbnail of user jend39
1 review
2 helpful votes
January 1st, 2017

With it being a holiday weekend I knew It would be a few days to get into the doctors office. The initial customer service representative was friendly and even helped me changed my pharmacy to one that was open 24 hrs so I could get my prescription right away. The doctor called with in a half hour and was kind, patient and answered all of my questions on top of giving helpful advice. It was cheaper that a doctor visit too! For minor issues i would absolutely use this service again.

Thumbnail of user sladee
1 review
3 helpful votes
April 29th, 2016

I've been using MeMD for my son with asthma. The doctors' office charges $100 each visit and they won't refill his prescription. I've had the same nurse every call, and she is amazing. I've never waited more than 10 minutes before someone calls to confirm the information given. They have been so professional and efficient. This past call, Jenny actually gave me a 3-month refill on one of his meds. If she were business driven, they could've made more money on me by not doing that. I think very highly of them. What an amazing alternative for our medical care. Thank-you MeMD!

Thumbnail of user lisad218
1 review
0 helpful votes
May 16th, 2017

I feel compelled to let everyone know how great Me MD has been to me over the past 2 years. I get sin us infections, and this wonderful doctor has been there each time to help me. I'm so grateful!

Thumbnail of user jeanettek5
1 review
0 helpful votes
April 27th, 2017

I had an abscess tooth appear last night. My dentist doesn't have a lot of room for emergency visits, and I hate urgent care, so I decided to try this.
I received a call from a doctor in 10 minutes, and a two minute pone call was all it took to have my antibiotic prescription sent to my pharmacy. I'm so amazed by how quick and easy it was.

Thumbnail of user susanf70
1 review
2 helpful votes
January 12th, 2016

Developed a infected tooth over a weekend. Tried this service--I was contacted by a doctor within minutes. I was Dxed and prescribed antibiotics--which was ready at my pharmacy within an hour! My condition improved within a few days--but when I developed an uncomfortable side effect to the drug--the doctor changed my medication. At no additional charge. Very responsive service. Will use again

Thumbnail of user kristenl24
1 review
2 helpful votes
September 26th, 2016

I was really skeptical about seeing a doctor on-line but I was weak and tired from vomiting all night. I was seen, diagnosed and had a prescription in less time than it would have taken to get dressed and drive to the local urgent care I go to. And it was half the price and I could stay in bed and not infect anyone. No waiting in an uncomfortable waiting room possibly getting sick with other stuff.

Thumbnail of user joeg144
1 review
0 helpful votes
March 17th, 2017

It is Great if you know what wrong with you and you need antibiotics,

I don't to pay full doc visit and lab, just straight to point

I highly recommended if you have background knowledge about your medical condition and you know exactly what wrong with you.

Thumbnail of user deeb38
1 review
5 helpful votes
March 16th, 2015

My prescription was running out before I could get an appointment with my new doctor. I was able to send in copies of my insurance as well as my bottle. I spoke with a MeMD rep within 2-3 minutes of finishing the online information and within 5-10 minutes later I spoke with a doctor. They called in a refill for me so I didn't miss a day as I waited for my next appointment and they cost the same as I would have paid for my deductible at a doctor's office. It was perfect!

Thumbnail of user chelseyr
1 review
2 helpful votes
February 23rd, 2016

I used the service to get travel medication before going to Tanzania. The doctor was amazingly informed and gave me several options and reviewed the possible side effects. The consultation was cheaper than my co pay, wait time was about 10 minutes and I was completely satisfied with the service.

Thumbnail of user briank79
1 review
3 helpful votes
February 24th, 2016

Ive been having a sinus infection, on and off fever, cough, headache but dont have time to go to my doctor so happen i stumble into this website while searching. I was skeptical at first but i think theres no harm in trying. I sign up fill some information and thw lady call back then told me the doctor is going to call me back in 45 minutes but that take a little bit longer than 45 min and Im not worried cuz ita not an emergency so while waiting for the doctors call i am also doing some errands at the same time. When thw doctor called he interview me and after that told me my prescription will be on the way. Wow! How convenient is this. As long as it is just minor why sit and wait at the doctors office? Im gonna use this site again. This is real!

Thumbnail of user tonin4
2 reviews
4 helpful votes
May 29th, 2016

I found this site through an Internet search. At first I was leary of them being legitimate but found them to be quire efficient. After filling out the information, I received my I initial consultation call within 5 minutes and the doctor called me about 30 minutes later. He assessed my situation and told me that he would call in my prescription. I called the pharmacy and was told they didn't have my prescription. His happened twice and I called back and spoke to Dana. Nor 2 minutes later, I received a call from the pharmacy. I was calling true wrong one (they are both on the same street). This site is the best and I recommend it to anyone! The $49 is comparable if not cheaper than a lot of doctor crisis and well worth the saving of your time for not having to take of work or wait in a waiting room!

Thumbnail of user mercedesj7
1 review
5 helpful votes
February 24th, 2016

I usually don't bother reviewing things but this was a must. I suffer from reoccurrence of BV almost twice a year. It's such a hassle and waste of time to go sit in a doctors office & wait for them to tell me what I already know about my condition. I just needed a prescription for metronidazole. So I stumbled upon MeMD when looking for online doctors. I filled out all the necessary info & paid the $49 for the visit (which is wayyyyy cheaper than a physical trip to the doctors for me). In less than 5 minutes after submitting my information, a customer service rep called to verify some things with me & told me the doctor would be calling in about 30 min. The doctor called in 15 min and we were literally on the phone for 3 minutes. She sent in my prescription & it was ready for pick up at my CVS in 30 minutes. I will use this site every time I have minor issues now. And I would suggest to anyone who has no time to go sit in a waiting room for hours on end. Thanks so much MeMD!

Thumbnail of user melw18
1 review
3 helpful votes
April 4th, 2016

My poor husband had to do all the contacting for me as I have a double ear infection and can't hear anything on the phone right now! I had just come back from paying $150 at the Concentra here in Augusta, ME where I was told by a Physician Assistant that adults don't get ear infections; only children do. Uh-huh. I also have a sneaking suspicion that my ear infection has a bit to do with my clogged sinuses and serious chest congestion! I was told by the Physician Assistant to call him back in a week if I still could not sleep because of the choking phlegm and/or still could not hear out of my ears. Nice! As I was researching what happens if Bronchitis goes untreated I bumped across MeMD. I took a chance: in for a penny, in for a pound! And just by my husband recounting the misery from this morning and the fact that all I need is relief from this massive infection, a prescription is on it's way! I'm so relieved that I don't have to wait another week to START to feel better! And, I'd rather spend 50$ and just get what I need than spend $150 and be told: come back in another week!

Thumbnail of user kates49
2 reviews
3 helpful votes
October 6th, 2015

I woke up with the worst sore throat of my life, but figured I would just have to deal with it and it would go away in a couple of days. I did a warm salt gargle, got some cough drops, but was still miserable. When I got home from work it felt even worse. I shone a light on my throat and could see that I had white patches on the back. I'd never had strep throat before, but had taken my sister into urgent care earlier in the year when she got it, so recognized the signs. Unfortunately for me, it was about 7:30pm and I knew I wouldn't be able to get in to see anyone until the next morning at the earliest - but the idea of sleeping when I could barely swallow seemed impossible. I started looking online and came across the MeMD site. I called them and spoke to a nice woman who told me they could write a prescription for strep throat, and that I would just need to request a visit online - she even offered to help me set-up my account, but I thought it would just be easier to do it myself. I went through the process, and uploaded pictures I took of my throat (not an easy task!) and was then connected with a doctor. She asked me questions and was sympathetic, and agreed that it sounded like I did have strep throat, so she was going to write me a prescription for some antibiotics and send them to my pharmacy. She also gave me some tips and suggestions of ways to help sooth my throat. In less than 40 minutes I had my prescription in hand (thank goodness for 24/7 wallgreens.) While I was skeptical at first, I thought the whole process was easy, and makes a lot of sense for those times when you know you need a prescription to get better.

Tip for consumers:
I uploaded pictures of my throat with the white patches, so the doctor could see that I had strep throat and not just a really bad sore throat. I would recommend uploading close-up pictures if it makes sense for your case.

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