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MeMD has a rating of 2.76 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. MeMD ranks 53rd among Doctors sites.
Hav been a long time customer and that will continue. Jennifer is a great provider. I tell this a had a small problem I got upset and they went out of there way to make it right. Thats what you want and that's why I say stuff happens and it is how you handle a error make customer happy. Great Job. Thanks, and Peace Jeff from Florida
Have used um before and giving good rating. Wow things have changed. I had Jenny M for past visits from our place in Florida and she was great. Well we are at our place in Maine do to covid and had Shelly Turk nurse practitioner that was horrendous from start to finish, rude, unprofessional, lack of knowledge could go on and on. Had to call back 4 times to pharmacy and company just to get things right very stressful, VERY UNHAPPY. Web Md and others here we come. Peace Jeff
I have a high fever and flu symptoms. I took a Covid test and it was negative. I reached out for an appointment and got Dr. Matt Shores. He didn't prescribe me any anti-viral medicine like Tamiflu. He said he can't. They also coded my Chief complaint as a cold. I do not have a cold. It feels like the flu!
I asked for a note excusing me from work, and he wrote an excuse note for 1 day. The lady in customer care is very nice and polite, (hence 2 stars instead of 1,) and unfortunately, I can not say the same for the doctor.
The other doctor they had before was amazing. He's no longer there. My appointment was at 10pm, and now it's 12:40am, and still no excuse note for work! Just awful! Please save your money and time and go somewhere else.
Everything except the conversation with the provider (the most crucial part) was fine. The website was easy, the administrator was prompt and responsive in calling to verify details. The provider was a rude disaster though. He was judgmental, curt, rude, cut me off several times--and begun the conversation with a clipped, how can I help you? This, despite the detailed information I filled out, verified by the administrator, and right before him in the screen. He was nonresponsive to questions and was offended that I even asked to confirm that he had the right pharmacy. Not a good company rep, folks, especially for medicine practiced over the phone.
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