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Melondipity has a rating of 4.27 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. Melondipity ranks 36th among Baby sites.
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Customer service is great! I had a small issue with an item I ordered and emailed the Co. They emailed back very quickly and offered to make the change. That was on Friday. The following Monday a package arrived in the mail with a replacement. Who does that? A very honorable company I will do business with again. Thank you! PS. The Christmas Elf Hat is the cutest ever!
I ordered the seersucker bow tie onesie/hat combo in addition to another beanie hat. I only received the two hats and no onesie! I immediately sent an email to customer service and received a generic reply stating they would respond, typically within 24 hours. Well, it has been 5 days and I have heard nothing! There's no way to speak with anyone because apparently you can only contact via email. I tried giving the benefit of the doubt thinking it was just an error but at this point, they aren't trying to rectify the situation.
Customer service is great! I had a small issue with an item I ordered and emailed the Co. They emailed back very quickly and offered to make the change. That was on Friday. The following Monday a package arrived in the mail with a replacement. Who does that? A very honorable company I will do business with again. Thank you!
PS. The Christmas Elf Hat is the cutest ever!
Tip for consumers:
I saw some bad reviews. Even though their rating is very high, you published mostly bad reviews. Not understanding that!!!
Products used:
Baby hat
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