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Meijer

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Overview

Meijer has a rating of 1.56 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Meijer most frequently mention customer service, credit card, and sale price problems. Meijer ranks 212th among Grocery sites.

  • Service
    51
  • Value
    48
  • Shipping
    16
  • Returns
    32
  • Quality
    39
Positive reviews (last 12 months): 0%
Positive
0
Neutral
2
Negative
29
10
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • FARMED OUT TO SOME BLACKHAWK WITH EVEN WORSE CUSTOMER SERVICE.
How would you rate Meijer?
Top Positive Review

“Small complaint!”

Constance T.
4/21/22

I have been a Meijer customer for about 50 years. I raised three kids and Meijer was my "go to" place. Spent a lot of money on groceries, clothes and toys at Christmas. Now I am a widow, kids are grown and gone. I don't like the new buy two or you don't get the advantage of the sale price. Especially with perishables I just can't use and end up throwing spiked food out. This week oranges and grapefruit were 2/$8 but there is no way I can eat all those. Price for one $5.29.

Top Critical Review

“Treats customers like criminals”

Noah R.
8/30/22

I go to the school next to meijer in muskegon michigan. I buy the deli products daily for lunch and all associates in meijer understand that you have to pay for it at the counter. Yet I am stopped and searched after trying to walk out with the food I paid for. Completely disgusting you are wasting the time of your customers and treating them like prisoners. I will never be shopping there again.

Reviews (127)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (26)
Thumbnail of user nd3523724
1 review
0 helpful votes
November 16th, 2023

Hello fellow angry Tally Hall fans, and hello everyone who wanted to visit Marvins Marvelous Mechanical Museum, we'll guess what, it might get closed down and be replace with this grocery store that already has a bad reputation! This freaking sucks especially because for a while I wanted to go visit Michigan because I wanted to go to Marvins. Finding out it might get replaced by this crappy grocery store is making me feel furious!

Thumbnail of user elizabethf2182
1 review
0 helpful votes
March 4th, 2024

They won't confirm Your card.and if you place a replacement for an item...they charge you.😡 They charged $64 bucks! For imitation bacon bits! HORRIBLE experience. Spent two hours on the phone...no help.

Service
Value
Thumbnail of user suer766
1 review
0 helpful votes
November 12th, 2023

True goodness canned chicken dog food is labeled chicken, water, other vitamins and minerals, when i opened the can it was filled with rice and did not look or smell like chicken. This could be harmful if your pet was unable to eat grain, i exchanged for a different lot # and ingredients were correct, it has happened several time to me, someone is mislabeling cans wrong, cannot find any phone number to call and keep getting referred to store manager and nothing changes, BUYER BEWARE

Products used:
same product different lot #

Value
Returns
Quality
Thumbnail of user justink699
1 review
2 helpful votes
November 1st, 2023

Trying to order groceries on meijer com is almost impossible most of the time and impossible today. I tried to order groceries today but I can't even get it to a screen with a search option. It's a painstaking process every time. Sometimes it takes me 4 hours to place a small order because the website needs serious revamping and has many glitches in the coding. ALDI.com is much easier to use but I don't really care for ALDI. I've shopped at meijer since the 1990's, but meijer has the worst website I have ever used.

Thumbnail of user rebeccar1996
1 review
0 helpful votes
February 24th, 2024

Meijer does NOT care.
1. Two weeks ago I spent over $50 on a Brita water dispenser that was broken upon delivery: Meijer wants me to return the defective item, which would be fine, if I had a car.
2. The website is horrible with nonstop glitches, fails to load the pages fully, and has a generally poor user interface.
3. Meijer takes no responsibility: If there are substitutions on an account that has no substitutions, it's out of their control, because Shipt. If there ARE approved substitutions but Shipt just doesn't get them, it's out of their control, because Shipt. If____ then_____.
4. The consumer is often ping ponged back and forth between Meijer customer service and Shipt. I don't care who did it, Meijer is responsible for the entire experience, and does nothing except give excuses, fails to take responsibility, makes no attempt to make it right, and does not even pretend to be sorry.

Today, my order was delivered to NOT ME, and Meijer has done nothing, other than waste my time. Meijer said: "Thank you for your patience, I was able to talk with Shipt who said the order had been delivered. If you have any further questions please call *******537, or if you feel your order may have been stolen, to report it to your local authorities. Is there anything else I could assist you with today?"

THE ORDER WAS NOT STOLEN IT WAS DELIVERED TO NOT ME! I CANNOT FILE A POLICE REPORT FOR STOLEN GOODS DELIVERED TO THE WRONG ADDRESS. I DON'T EVEN KNOW WHICH BUILDING THIS IS BUT IT'S NOT MINE.

After 2+ hours on the phone with Meijer, Shipt, and Meijer, they finally agreed to give me a refund, which 'may take several business days'.

Tip for consumers:
MEIJER SUCKS

Thumbnail of user mikec2979
1 review
0 helpful votes
December 8th, 2023

12/08/2023 I took my brother to do his monthly shopping at the meijer's on Grand River in Detroit. Only check out that was open were the self check. He had approximately $500 worth of items to go through self checkout. I found the manager to let him know there was a problem only the self check was open and that I had a basket full of items to be checked out, and that was too much to go through self checking. His attitude was self-checking or nothing. I chose nothing.
There's a Walmart about the same distance away, that we shopped at before Myers open. We end up going to Myers whose products is a lot cheaper and better service.

Service
Value
Returns
Thumbnail of user 313tankjames97
1 review
0 helpful votes
December 16th, 2023

You want to know why people steal your product because look at your prices you need to come down with your prices that's why people starve cuz it's either food or medication we can't survive in this country with these prices with corporate fuking greed. I only come here because of the gift card I received.

Thumbnail of user maziemae944
1 review
3 helpful votes
June 16th, 2023
Verified purchase

I reluctantly tried ordering a small amount of groceries online, to pick up. I am sick and didn't want to go into the store. Horrible mistake.
I like to pick out my own fruits and vegetables but I figured I am pretty safe with pears, oranges and bananas. The pears I received shouldn't even be for sale. Totally unacceptable. I was given rotten fruit! Oranges and bananas were not ripe but I can deal with that. I am surprised how many people order food this way.

Thumbnail of user normanf135
1 review
0 helpful votes
September 10th, 2023

Meijer, Pike Plaza, Disgusted! At register, filling in all blanks to apply for card,
'Then Get' system down.
Thank goodness there are other stores, telling friends, self, now only partly shopping
At Meijer, remaining Kroger's...

Value
Thumbnail of user pattym500
1 review
0 helpful votes
September 8th, 2023

One cashier Friday 3:00 person in charge of self serve huffy stuffy Jonathan S got his panties in a wad because an elderly gentleman couldn't operate it. I ask for mgr several times from other employees no one knew where to locate one hmmmm

Service
Value
Thumbnail of user nettiet3
40 reviews
156 helpful votes
February 17th, 2022

They're no longer the main artery. Their website is garbage. They did away with systems (tech) so their app is useless, outside of making a simple shopping list. Items regularly show as out of stock or in-stock when they aren't. The poor workers get the earful when you can't find anything including a sale item. No option to leave a product review online. Digital coupons and mperks don't work or are down half the time. Place has gone downhill in a handbag.

Tip for consumers:
Enter at own risk. Very poorly maintained (see my review)

Products used:
Website, mperks app

Service
Value
Returns
Thumbnail of user tc472
1 review
0 helpful votes
October 16th, 2023

I went to purchase a few loose cans of Fosters which are currently advertised at $2.49/can. You have NONE of these in stock, so why are you advertising that you do? I'd "include proof of purchase" but - huh. Could not purchase any of these, because you DON'T HAVE THEM.

Thumbnail of user evag251
1 review
0 helpful votes
August 2nd, 2023

Since the registers shut down automatically at 12 midnight, I was unable to check out, being a few minutes after, even though I was in the store before that. They would not open a regular register to check me out. I don't know if they could, but it should be possible or they should keep register open until customers all get checked. I'm not going back any time soon. I have bought lots of groceries there for a long time. I'll get another store now. The supervisor felt the need to keep reminding me that they had made numerous announcements. This was not polite.

Products used:
None this time because they wouldn't let me check out just past midnight. I had to leave my things.

Service
Value
Quality
Thumbnail of user marks5966
1 review
0 helpful votes
February 27th, 2023

Jay, the trucker in Lafayette Indiana, call me *******440. Ask for Mark. Meijer in Lafayette booted me too. $1000.00 to let me leave their property. I bought groceries there. The three thugs who booted my truck claim to be out of Sheridan, Wyoming. They are running an extortion campaign. They are pocketing thousands of dollars a night when Meijer and WalMart are closed.

Thumbnail of user rickp478
1 review
4 helpful votes
February 12th, 2023
Verified purchase

It has happened several times sale price does not register, Meijer was a awesome place at one time there customer service is awful last three times I went they were rude & some employees should not be working there period. Don't know if I will be going back to Bolingbrook Illinois Meijer. Thought I would try again. There was a older lady that purchased spaghetti sauce from a shelf that had sale on it (also saw it) she bought 4 red one white same brand, they over charged her, she was in front of me at customer service, customer service lady said loudly said the white is not on sale customer said why is it stocked with it then no other price. Well I want my money back then, customer service lady told her well you can bring it back next time you come, older lady said there won't be any next time I won't be back, customer service said fine loudly. I tried to get a rain check because they were out of stock of pot pie that was on sale she told me come back tomorrow they restock I said what sale end today she said oh. No I can't give you a rain check. I then told her what the hell I won't be back this store is going down hill this was on 2-11-23 early afternoon they better improve I heard several people complaining in check out

Thumbnail of user elysiam3
1 review
3 helpful votes
January 1st, 2023
Verified purchase

I bought a roblox card for my grand daughter for Christmas put the card number in and it said invalid. I bought the card from them which was 25 and I have my receipt and the said contact roblox but I bought it from them. I really don't shop here the only reason I shopped there is because my job gave me a gift card.

Tip for consumers:
Don't buy a roblox card from meijer
If it doesn't work you'll be out of money!

Service
Value
Returns
Quality
Thumbnail of user christophers3015
1 review
2 helpful votes
July 5th, 2023

Hey let's sell clothes and close the fitting rooms permanently! I don't know if this is company wide but the one in lapeer mi closed the fitting rooms permanently. Let's make everyone come back to return clothes that don't fit! Way to drum up business meijer! Even good will and salvation army have fitting rooms! Ridiculous!

Thumbnail of user arlenef116
1 review
0 helpful votes
August 21st, 2023

December 2022, Brighton MI Meijer Store
I used my credit card to pay, did you know your name comes up on the cashiers screen, I didn't until a creepy guy started texting my cell phone. He introduced himself as a cashier at Meijer, I did not respond so he started calling me. I called the Brighton store, asked for the manager, told him what was happening, he said "nothing I can do about it, it didn't happen in the store. More I could say about it instead I will just say beware of Meijer cashiers stealing your identity. I WILL NEVER SHOP at Meijer AGAIN!

Service
Value
Shipping
Returns
Quality
Thumbnail of user marilynw592
1 review
4 helpful votes
April 7th, 2023

So very sad what Meijer has become. I use to enjoy shopping there, but now it's always a terrible experience. Their sales (buy 2 or more to get sale price) are pathetic, the shelves are empty of key items on my list, items on sale don't ring up properly (they didn't take signage down from the week before), the lines are a good 20 minutes+ long (2 cashiers available on a busy day before a holiday). I'll use the self check-outs when I have less than $100 in my cart but not on $200+ orders. I've used the Order-onLine to pick up groceries and that stinks too. Most of what I want isn't in stock. I go to the Meijer in Portage, Michigan. Get it together Meijer...I've heard this from many others and you are losing customers daily. I've been a loyal customer of yours for 40 years but it's coming to an end. I hope someone from your company that has some clout is reading these reviews. They are all one star lately. Pathetic.

Thumbnail of user ritah324
1 review
8 helpful votes
June 10th, 2022

I have been ripped off. Made a return and the money never went back on my card. Spoke to the store director at the Geiger location and spoke to Carly who basically told me that I will never see my money again and I should be ok with this. Many hours spent calling and visiting store and nothing. $30 out of the window for an item I don't even have. I will never step foot in a Meijer store again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user noahr171
2 reviews
5 helpful votes
August 30th, 2022

I go to the school next to meijer in muskegon michigan. I buy the deli products daily for lunch and all associates in meijer understand that you have to pay for it at the counter. Yet I am stopped and searched after trying to walk out with the food I paid for. Completely disgusting you are wasting the time of your customers and treating them like prisoners. I will never be shopping there again.

Tip for consumers:
Don't shop here unless you want to be interrogated for a receipt!

Products used:
Food.

Service
Value
Quality
Thumbnail of user joannl166
1 review
6 helpful votes
January 15th, 2022

Obviously Meijer doesn't care if they get bad reviews. I agree with every other bad review written. They should not be in business! Extremely rude employees! Never have enough stock. Wrong prices posted (which is on purpose to gouge). Will NEVER shop there again.

Thumbnail of user abrahamc112
1 review
2 helpful votes
February 9th, 2023

DO not use their online service! They screwed me and offered me 10 bucks to help when I lost more than that. Then after talking with another person, they offered less!

Tip for consumers:
DONT USE IT!

Products used:
Food

Service
Value
Shipping
Returns
Quality
Thumbnail of user jayj876
1 review
2 helpful votes
November 26th, 2022

Jenison, Mi. I hate meijer now. They don't care about their employees or customers. Accused me of stealing when I had a bag, receipt and the cashier who said I paid. They embarrassed me. My wife works there. They wrote her up stating it wasn't becoming of a team member when they harassed us and she spoke up. They said it's their policy to treat everyone like a thief. They said they aren't racist because their store director is black. Just a bunch of weird shut. We didn't even get to the door before the lady B lined over to us. I got something for them for that though… LAWYER!

Tip for consumers:
Nothing because minorities deal with it a lot worse.

Products used:
Play Station 4 Controller

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasc1879
1 review
7 helpful votes
September 21st, 2021

Meijer puts the incorrect product on shelves with sale prices. Always check that barcodes match product with sale ticket and verify at register. Customer Service people Will Not honor sale prices even though it is their mistake. Image below shows Purina cat food stocked on incorrect shelf of Meijer cat food, which is on sale for 8.79. You will be charged 16.99 because this food belongs on shelf above.

Tip for consumers:
Watch pricing!

Service
Value
Shipping
Returns
Quality

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