MeetMyAge has a rating of 2.7 stars from 324 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MeetMyAge most frequently mention fake profiles, credit card and day trial. MeetMyAge ranks 2nd among Senior Dating sites.
Issues resolved quickly and efficiently by the support agent at the company. Everthing resolved to my saitifactions
Easily and quickly resolved problem with customer representative who was knowledgeable and took immediate action.
Dear Chris,
We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
Don't hesitate to reach out if you need any more assistance.
I had two accounts set up at the same time. I was advised that I could not have two accounts. I corrected the issue by selecting which of the two accounts I decided to keep and which I decided to toss out.
Dear Robert!
We're thrilled to hear about your positive experience.
We strive to provide excellent service and are glad we met your expectations.
I found it impersonal, I don't like to type. I would rather talk to someone than message them. When I did message with clients I felt as though I was being interrogated instead of communicating. It's a rough world but I will take my chances In the real world
Dear Thomas!
Thank you for your feedback!
MeetMyAge is an online dating site. You can meet people here, and they you both get to decide whether you want to meet in real life.
We are sorry you feel that way, although, as you understand, each person communicates at their own pace and manner. We simply have no control over this.
Our Team suggests listening to your inner voice, taking things slowly, and don't be afraid to ask questions regarding the intentions behind the profile creation. If you feel that the person is not honest with you, just click the unmatch button and move on. Fortunately, on our platform, there are so many nice and open-minded people, so we are sure that you will definitely find someone special
If you have any additional questions, don't hesitate to reach out. We will be glad to help.
I made an account and then couldn't figure out how to get back into it and ended up accidentally making another account with Facebook. Your folks found out I had multiple accounts and reached out to me. Instruction was clear and resolution was immediate and Payless
Dear Sue,
We're so happy to hear you had a great experience! We strive to provide excellent service and are thrilled you enjoyed your time with us.
When I used the filters tab I requested to meet partners of a certain age and didn't get partner within my request. So unsatisfied
Dear Pablo,
We are sorry to hear that you feel unhappy with our service.
Please contact our Customer Support line so we could rectify this problem.
I recently joined this platform and was immediately bomarded with contacts that supposedly live close to me. I live in a very small town so that was a huge red flag to me. They asked many questions but would almost never answer mine. Very generic answers if they did. The profiles are either fake or AI generated profiles.
Dear Steve!
Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation.
Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns.
Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions.
If you need any assistance, please don't hesitate to reach out.
After a rocky start, I am really satisfied with the site, it's members, the user-friendly aspects!
Dear Patricia,
We appreciate you sharing your experience with our dating app.
We hope you continue to enjoy the app and find connections that resonate with you.
Thank you very much. It was a pleasure dealing with your representative Emma Harper. Her responses were timely and her service was absolutely second to none! Thank you again for the outstanding service.
Dear Tim!
We appreciate your kind words and feedback. We're glad you found our response helpful and that you were able to resolve the issue. We strive to provide excellent customer service and will continue to work towards that goal.
I was inundated with responses and couldn't keep up with the number. This resulted in some people being angry with me because I didn't reply to them. I was overwhelmed with this and so I stopped sending anything further.
I got a bit upset when I saw the bill but after speaking to the staff I understood and we agreed that I would be able to continue if I started again.
I have to say that your staff clarified matters really well and I am grateful for all the trouble they took to resolve matters.
I am now confident that I can restart my journey.
Dear Eamond,
Thank you for your feedback! We wish you pleasant acquaintances!
Do not hesitate to contact us, the support team works 24/7.
Have a nice day!
I had a similar experience to others with this site. Everyone is fake, and different people operate the accounts. I clicked on something, thinking that it would give me more information. It went to a page, and nothing else happened. It probably had something in fine print, but I clicked other links that went to a page where I could choose yes or no.Totally fake clickbait site. I managed to get them to refund the $69. They did the whole thing but told me they would only do half. Stay away from these scammers. I wish I could use a negative for the review stars.
Dear Dave,
Thank you for your honesty in sharing this with us. We’re sorry you’re not satisfied with the experience of using our platform. Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
However, if you face a suspicious profile, please report such cases to our Moderation Team, so we can make an investigation and take appropriate actions. Follow the link to learn how to do that - How do I report an abuse or block another user?(https://support.meetmyage.com/en/support/solutions/articles/103000298720-how-do-i-report-an-abuse-or-block-another-user-)
Also, please note, that we do not charge users without their authorization and permission and act strictly in accordance with the rules of the site, which are available to all.
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further clarification.
The account profile pictures are deepfakes and the "women" are all bots and not good ones at that. They don't "remember" an impactful discussion from a previous day and will often provide an exact same fake response.
Dear Thomas
We understand your frustration and appreciate your feedback. Ensuring authenticity and meaningful interactions is a priority, and if you’ve encountered suspicious profiles or repetitive responses, we strongly encourage you to report them to our support team.
Your concerns about deepfake images and automated conversations are serious, and we take such matters into account to improve the platform. If your experience hasn’t met your expectations, we’d like to hear more and work toward a resolution. Thank you for bringing this to our attention.
Understand texting to do an introduction and gather a bit of info but in all cases more then 50 meeting seemed out of the question. Site just not working for what I'm looking for.
Dear Don,
As you understand, each person communicates at their own pace and manner. We simply have no control over this.
Our Team suggests listening to your inner voice, taking things slowly, and don't be afraid to ask questions regarding the intentions behind the profile creation. If you feel that the person is not honest with you, just click the unmatch button and move on. Fortunately, on our platform, there are so many nice and open-minded people, so we are sure that you will definitely find someone special
If you have any additional questions, don't hesitate to reach out. We will be glad to help.
We wish you a pleasant stay on our platform
I only joined on 26/01/25 and realised in just one day it's a con. It's supposed to be a dating site where people meet even for a initial drink and chat to see if there's a connection. You will get more chance of meeting someone on FB than this site. No one will meet to prove they are real alarm bells straight away. You will get bombarded with likes etc to lure you to pay the subscription. PLEASE,PLEASE STAY AWAY.
Dear Keith!
Thank you for your honesty in sharing this with us.
MeetMyAge is an online dating site. You can meet people here, and they you both get to decide whether you want to meet in real life. We are sorry you feel that way, although, as you understand, each person communicates at their own pace and manner. We simply have no control over this.
If you have any other questions or need further assistance in the future, please don’t hesitate to reach out support@meetmyage. We’re here to help!
Meet my age I've done a great job for me. I really appreciate everything. They've done and a big help in selecting dates and different people and with any problems I've had with this site. Thank you.
Dear David!
We're delighted to hear about your positive experience with our customer support team. Their dedication to providing efficient service is something we strive for. Thank you for sharing your feedback.
Lots of guys, supposedly from my town. Lots wanted to talk, but their conversation started to feel very AI. In a bid to see if anyone was real, I asked about a dozen of them who had been talking steadily, if stiffly, for a couple of days, if they would meet for coffee. -0- accepted. 100% just wanted to keep talking on the site. I called customer service to cancel my subscription (knowing I wouldn't get a refund, but intending to prevent the "auto" renewal) and was told they offer a list of "ice breaker" phrases, but what I was seeing went FAR beyond icebreakers into AI generated responses.
Dear Myra,
Thank you for sharing your experience with Meet My Age. We’re truly sorry to hear that your time on the platform left you feeling frustrated.
Our Moderation Team constantly works to ensure a genuine and safe communication experience. The automated anti-fraud system helps to introduce prompt measures for the profiles with potential fraud activity, so you can be sure the profiles are real.
We understand that building connections online is important, but meeting in person is often the ultimate goal. If you found that none of the members were interested in meeting offline, we apologize for this disappointing experience. We'll use your feedback to enhance our approach to connecting compatible members.
Should you require further assistance, please contact our Customer Support Team via email support@meetmyage.com.
I am new to online dating and getting to know women online.
I have found it to be a lot of fun and look forward to it each evening
Dear Murray,
Thank you very much for your positive review.
Don't hesitate to reach out if you would need any assistance.
I'm still waiting for my promised credits! I filled out the questionnaire per the service I received for the inquiry
Dear Gary,
Please reach out to our Customer Support Team by emailing support@meetmyage.com if you have any questions or need further assistance.
I had some difficulty relating to the format replying to messages. My emails we promptly returned with a accurate explanation.
The moderators and programmers at meet. My age dating app were very diligent, conscientious, and friendly in attending to Any complaints.
Dear John,
We're so glad to hear that you had a positive experience with our customer service team. We strive to provide excellent support to all of our customers. Thank you for sharing your feedback!
Grace handled my issue efficiently and with respect.
Dear Andrew,
Thank you for taking the time to share your positive experience with us.
We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.
Have a nice day!
Answer: Dear Kerry, All the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. Furthermore, we greatly value your collaboration in maintaining a secure environment. If you come across a profile that seems suspicious (such as doubts about the authenticity of the photos, requests for money or personal information, aggressive behaviour, or any rule violations), we kindly ask you to report such cases. This proactive approach helps us swiftly address any concerns. Your efforts play a crucial role in making MeetMyAge a safe haven for all its users, and we genuinely appreciate your contributions. If you need any assistance, please don't hesitate to reach out.
Answer: Hello, and thanks for reaching out! What is MeetMyAge? It's a premium online dating site for mature people where you can find friends, fall in love, or find a companion for the rest of your life. Since we realize that in today's world, everyone is in a hurry and everyone is always busy, we created this platform where you can find someone to talk to and meet anywhere in the world. Of course, all the profiles on our site are real. Our Moderation Team diligently assesses every profile uploaded to our dating site to ensure the authenticity of our users. Rest assured, if a profile raises any suspicions or breaches our guidelines, it will be promptly suspended for a thorough investigation. In case of any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: Thanks for your feedback! In order to help you, please enter your email or contact us support@meetmyage.com. In case of any questions, feel free to drop our customer support a line. We will be glad to help.
Answer: Dear Joel, Thanks for your feedback! We are sorry that you are faced with an issue on our platform. This is your personal opinion and we respect it. I kindly ask you to refrain from the false accusations. If you have any questions, please contact our Customer Support Team via email support@meetmyage.com.
Answer: MeetMyAge is a premium dating platform for people who are looking for serious relationships. Honesty, openness and transparency are our main principles and always will be. Besides, our Moderation Team carefully checks every profile uploaded to the website, as we do care about the safety of our community! If the profile raises suspicions or violates any of our rules, it will be immediately suspended for further investigation. If you bumped into a suspicious profile, we are kindly asking to indicate their name, age or any other important information so that we can conduct an in-depth investigation and, hopefully, change your mind about our platform.
Answer: Hello. To resolve your issue, please contact customer support by mail or chat on the site. We will be waiting for your message.
Answer: Dear Fred, Thanks for your request! We apologize for the late reply. If you have any questions about the charges, please contact our Customer Support Team via email support@meetmyage.com
Answer: A: Dear Gusto, Thanks for your request! Just open the "Messages" tab to see the users with whom you had conversations. In case you need any additional assistance, please contact our Customer Support Team via email support@meetmyage. Com.
Answer: Dear Roger, Thanks for your question. Please contact our Customer Support Team via email support@meetmyage.com and provide us with more information about your issue. If you have not received the refund or have some payment issues in your account, please also indicate this in the email, so our Support Team can properly assist you and rectify the problem. Don't hesitate to contact us if you need any further assistance!
Answer: Dear Chris, Thanks for contacting us! If you are writing about the blue key symbol near the userіs' name in the Messages tab - it is chat request. Please follow the link to learn more about the chat request https://support.meetmyage.com/support/solutions/articles/103000004874-chat-request-how-does-it-work-. Another symbol "Green dot" means that the user is online. Don't hesitate to contact us if you need any further assistance!
Dear Stepfen,
We're so glad to hear that you were happy with the speed of our response. We strive to provide excellent customer service and appreciate your feedback.