MDHearingAid has a rating of 3.95 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. MDHearingAid ranks 2nd among Hearing Aids sites.
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Wife and I tried hearing aids from $2500 ea to $500 ea. Then we found MD online and ordered the Volt+ for $600 ea. Work as good, if not better, than $2500 ones. We had question on fit and charging. Called twice, got knowledgeable agents (they're all in USA) who listened, and answered to our complete satisfaction. Wow, great hearing, great customer service and great prices. 5 star all the way!
If I manually raise the volume on the hearing aids that seems to change the sound some. If I use the Bluetooth app, no matter what I adjust, there is absolutely NO difference in the sound--the volume certainly does not work. It is shows connected on my phone but nothing. There also things missing in my kit when I got it two days ago, which makes me think these were returned--sloppy. I am not at all convinced these are working properly, Disappointing.
Wife and I tried hearing aids from $2500 ea to $500 ea. Then we found MD online and ordered the Volt+ for $600 ea. Work as good, if not better, than $2500 ones. We had question on fit and charging. Called twice, got knowledgeable agents (they're all in USA) who listened, and answered to our complete satisfaction. Wow, great hearing, great customer service and great prices. 5 star all the way!
Products used:
MD Hearing Volt+
Sept 1,2023, ordered MDHearing tubes for Volt+ hearing aid. Several ( 3) E-mail inquiries to MDHearing referred to USPS tracking number which always, when contacted showed information received but no item. However, after every E-mail contact MDHearing right away asked per E-mail how good their service was!
Called Customer Service *******914 twice, after lengthily prologue how good MDHearing works for its customers voice claims no agent available at this time call back later! Will wait until Sept 15,3 weeks after ordering, and will stop payment to MDHearing. They deserve a 1 (one) STAR-MINUS.
Tip for consumers:
MDHearing Aids seem to be working, but NO service for exchange parts, in spite of elevated prices.
Products used:
Will not used MDHearing Aids
I really enjoy these hearing aids. I was glad to find such an affordable style since the VA won't help me. They say the batteries last 4-8 days, but you can extend that a little longer by taking the battery out every night when you're done using them. It may be tedious, but worth it.
The MD Air hearing aids work great; I have reduced the volume on the TV by 40%. I am still trying to get rid of the occasional squeal. I worked in construction all my life and have tinnitus real bad... when I wear my hearing aids the hissing sound fades into the background, this is an unexpected benefit. One thing that I have trouble with is the stabilizer "twigs", they do not mold to the ear very well and keep popping out. These hearing aids are close to invisible. A very good value for the money.
Still couldnt hear in left ear with aids. Went to ENT. He cleaned my ears. Could not believe the amount of wax he pulled out. I now hear good for 84 years old without aids. Will be returning them.
Hi Josie - We are happy to hear that your hearing issue has been resolved. Please be sure to contact us at 312-366-3899 for instructions on how to return your hearing aid.
For the most part this works pretty well. Better than if I don't wear it. I really think I need to get a hearing test though,
Struggled with conversations in group settings for years. Multiple hearing test confirmed my mid to high decibel loss but getting kid's raised & married just didn't leave enough to afford the high cost of hearing aides. I kept trying to get the VA to help, always a run around. Finally a fellow retired Railroad Buddy told me about MD Hearing Aides, He & I are so glad your in business.
Tried these out for two weeks. Paid $300 for the pair. Not worth even one third of that amount. Sound is tinny and squeals in your ear that will take away what remaining hearing you have if you're not careful. Tried multiple adjustments volume, programs, nothing helped. Watching TV? Forget it! Complete waste of time and money. And now that I want an RMA to return, I spent 20 minutes on hold to ask for one only to be told no agent is available and to call back later and hung up on by the automated system. I bought these without talking to an agent. Why do I need to talk to an agent to return them? Ridiculously, they warn you multiple times that if you return without an RMA they promise to deduct a 20% restock fee from your refund. A total SCAM. Think twice before you buy--these are nothing but earbuds made to look like hearing aids. My $180 Airpods Pro do a much better job for me. These people claim they want to help you hear better, but make you get on the phone to prove otherwise. It's simple. I want an RMA. These don't work for me, and nothing any MD telephone agent says or does is gonna change my mind. So whats the point of this dance? I'm pretty sure someone from MD will comment here with some empty apology and ask me to call again to waste more precious time. You're fooling no one MD.
Tip for consumers:
Beware of getting a refund, you'll get a run-around instead.
Products used:
MD Volt
I am testing them out. I tried level 4 when talking with friends sitting around a table at the mall. Seemed to help. Thought about cleaning it but was afraid to detach the tubing base by rotating it, but it seemed really tight and I was afraid of breaking it. Need more testing time. The left earpiece fits well but the right one is a little too big for my ear opening.
Hi Jane - We would be happy to send you a variety package of round domes that may fit better than the comfort tip. Please email support@mdhearingaid.com with your order number and we will be happy to send them out to you.
I like my hearing aids they work well, but the replacement tubes and tips are very expensive for what you get and i could not get a variety of tip sizes.
This is a back up hearing aid for my Right ear as I have a Cochlear implant in my Left ear. My Hybrid hearing aid that works with my Cochlear implant is in for repairs. I love the Comfort Tip dome. I am using the open dome you sent, with the acoustic part of my Cochlear. They fit very good. Will be ordering more of your Comfort Tip domes. Have less problems with ear wax with your domes.
Helped hearing. Taking time to get used to the feel of it in ear canal. I can hear the television better.
The MD hearing aids are as good as expensive hearing aids or better and this is why. Every time our elderly mother needs to adjust her $2,000 hearing aid, she has to go to the hearing doctor to get it adjusted, both the volume and programs. The MD hearing aid has both adjustments for the user to adjust themselves as needed. And after trying our mother's hearing aid, the quality of the MD is just as good. Glad I tried the MDs before shelling out $2,000 or more.
Thay work better than the $1000 ones. Sound is clearer then previous models. They are little too thick, they make my ear sore on top with the pressure from the tube. The batteries last a surprisingly long time.
This did not work on me at all! It just squeals most of the time. Can't hear at all with it! Have been trying to wear it everyday for a few weeks and still get nothing!
Hi Anna - Many issues often have a relatively simple solution that can help you get the most out of your MDHearingAids and save hundreds or thousands of dollars compared to traditional hearing aids. If you would be so kind as to email us at support@mdhearingaid.com, we will be happy to assist you to get your MDHearingAid to work for you.
As I said in my one sentence it did not fit, so I bastardized it so I could use it.
I made it usable but I will not purchase another. I was sorry I made the trade.
That I was forced into. I really prefered the rechargeable over the batarey for
What I paid the aid was working fine. I did not get further batteries that I
Was supposed to get after xmas. You have all this on a computer somrwhere
I'm sure. Thanks for nothing. JAMES A PIOLI
We are sorry to hear that the comfort tip is not working out for you. I have ordered a set of domes in a variety of sizes in both open and closed fittings for you to find the one that works best for you. They will be shipped out to you this afternoon from the Detroit, MI area. Please feel free to contact us at support@mdhearingaid.com with any further questions or concerns.
These hearing aides work just fine. No they are not the same as the $5000 ones. I am only allowed to replace my hearing aides every 3 years under my insurance. I either lose or break them probably more often then most. So that being said these are absolutely perfect for me.
The right ear aid was missing. My second notification triggered investigation and overnight mailing of missing aid. Ive been increasing wear time to determine benefit. Jack F.
Returned aids after 3 weeks. Was told they did not receive them. Sorry you lose several hundred dollars.
We're very sorry that we have not received your hearing aids. Our return instructions include a strong recommendation to purchase insurance and use a service that provides tracking. You did not use a service that provided a tracking number. If you have a tracking number showing the hearing aids were delivered, we will be happy to issue the refund.
My last order hearing aids does not work I just open them and they do not work cant hear when I put them on do I send them back, and what address.
Thank you
It's wonderful to be able to have a conversation and actually hear what the other person is saying. This makes my children happy and no one has to keep repeating their words to me.
I don't like the ear pieces very well, I wish they were round, for a better fit in the ear. These that come with the set keep working out, the stabeliser or what ever you call it is worthless. You get what you pay for.
I purchased only the right ear hearing aid for 199.90. I works good enough for me to hear the TV on a normal sound level so my daughter and son-in-live I am living with don't have to turn their TV up several levels for me to hear. I am satisfied with the product for the price.
The hearing aids were for my father and he still need to try them. I am unable to comment on the experience yet.
Get the best affordable hearing aids online at MDHearingAid. We offer inexpensive, high-quality hearing aids that are doctor-designed and audiologist-tested.
Hi Georg - We are sincerely sorry to hear of the difficulty you're experiencing reaching our customer care support team. We receive an extraordinarily high number of calls and our support team members are working extremely hard to answer your calls.
To confirm, our support number is 1-800-813-5088 and we can be reached Monday through Friday, 7:00 am - 6:00 pm CST.
Please note that our highest call volume is typically, 9 am-3 pm CST Monday- Friday. Our lowest call volume is typically, 7 am-9 am CST or 3 pm-6 pm CST.
We understand that your time is valuable, which is why we’ve added the press #2 option for you to leave your name and number to have someone call you back.
We do see that we did reply to every email you sent, providing your USPS tracking number. We do apologize that it is taking a little longer to deliver your items than normal and we can assure you that the items are on their way.