• MDHearingAid

MDHearingAid

Overview

MDHearingAid has a rating of 3.95 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. MDHearingAid ranks 2nd among Hearing Aids sites.

  • Value
    2
  • Shipping
    2

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2

What reviewers want you to know

Positive highlights

  • The MD hearing aids are as good as expensive hearing aids or better and this is why.
  • I don't like the ear pieces very well, I wish they were round, for a better fit in the ear.

Critical highlights

No critical highlights yet

How would you rate MDHearingAid?
Top Positive Review

“Best of the bunch”

Richard M.
2/9/22

Wife and I tried hearing aids from $2500 ea to $500 ea. Then we found MD online and ordered the Volt+ for $600 ea. Work as good, if not better, than $2500 ones. We had question on fit and charging. Called twice, got knowledgeable agents (they're all in USA) who listened, and answered to our complete satisfaction. Wow, great hearing, great customer service and great prices. 5 star all the way!

Top Critical Review

“The Core smartpphone app does not work well”

Richard P.
9/20/20

If I manually raise the volume on the hearing aids that seems to change the sound some. If I use the Bluetooth app, no matter what I adjust, there is absolutely NO difference in the sound--the volume certainly does not work. It is shows connected on my phone but nothing. There also things missing in my kit when I got it two days ago, which makes me think these were returned--sloppy. I am not at all convinced these are working properly, Disappointing.

Reviews (41)

Rating

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Other

Reviews that mention popular keywords

hearing aids (8) ear pieces (4)
Thumbnail of user richardm3329
1 review
0 helpful votes
February 9th, 2022

Wife and I tried hearing aids from $2500 ea to $500 ea. Then we found MD online and ordered the Volt+ for $600 ea. Work as good, if not better, than $2500 ones. We had question on fit and charging. Called twice, got knowledgeable agents (they're all in USA) who listened, and answered to our complete satisfaction. Wow, great hearing, great customer service and great prices. 5 star all the way!

Products used:
MD Hearing Volt+

Service
Value
Shipping
Quality
Thumbnail of user georgm17
1 review
0 helpful votes
September 14th, 2023

Sept 1,2023, ordered MDHearing tubes for Volt+ hearing aid. Several ( 3) E-mail inquiries to MDHearing referred to USPS tracking number which always, when contacted showed information received but no item. However, after every E-mail contact MDHearing right away asked per E-mail how good their service was!
Called Customer Service *******914 twice, after lengthily prologue how good MDHearing works for its customers voice claims no agent available at this time call back later! Will wait until Sept 15,3 weeks after ordering, and will stop payment to MDHearing. They deserve a 1 (one) STAR-MINUS.

Tip for consumers:
MDHearing Aids seem to be working, but NO service for exchange parts, in spite of elevated prices.

Products used:
Will not used MDHearing Aids

Service
Thumbnail of user maryb759
Mary B. – MDHearingAid Rep

Hi Georg - We are sincerely sorry to hear of the difficulty you're experiencing reaching our customer care support team. We receive an extraordinarily high number of calls and our support team members are working extremely hard to answer your calls.

To confirm, our support number is 1-800-813-5088 and we can be reached Monday through Friday, 7:00 am - 6:00 pm CST.

Please note that our highest call volume is typically, 9 am-3 pm CST Monday- Friday. Our lowest call volume is typically, 7 am-9 am CST or 3 pm-6 pm CST.

We understand that your time is valuable, which is why we’ve added the press #2 option for you to leave your name and number to have someone call you back.

We do see that we did reply to every email you sent, providing your USPS tracking number. We do apologize that it is taking a little longer to deliver your items than normal and we can assure you that the items are on their way.

Thumbnail of user blakey1
1 review
1 helpful vote
March 29th, 2018

I really enjoy these hearing aids. I was glad to find such an affordable style since the VA won't help me. They say the batteries last 4-8 days, but you can extend that a little longer by taking the battery out every night when you're done using them. It may be tedious, but worth it.

Thumbnail of user billb272
1 review
1 helpful vote
March 29th, 2018

The MD Air hearing aids work great; I have reduced the volume on the TV by 40%. I am still trying to get rid of the occasional squeal. I worked in construction all my life and have tinnitus real bad... when I wear my hearing aids the hissing sound fades into the background, this is an unexpected benefit. One thing that I have trouble with is the stabilizer "twigs", they do not mold to the ear very well and keep popping out. These hearing aids are close to invisible. A very good value for the money.

Thumbnail of user josiec13
1 review
2 helpful votes
March 18th, 2018

Still couldnt hear in left ear with aids. Went to ENT. He cleaned my ears. Could not believe the amount of wax he pulled out. I now hear good for 84 years old without aids. Will be returning them.

Thumbnail of user maryb759
Mary B. – MDHearingAid Rep

Hi Josie - We are happy to hear that your hearing issue has been resolved. Please be sure to contact us at 312-366-3899 for instructions on how to return your hearing aid.

Thumbnail of user louises72
1 review
1 helpful vote
March 16th, 2018

For the most part this works pretty well. Better than if I don't wear it. I really think I need to get a hearing test though,

Thumbnail of user richardk164
1 review
2 helpful votes
March 27th, 2018

Struggled with conversations in group settings for years. Multiple hearing test confirmed my mid to high decibel loss but getting kid's raised & married just didn't leave enough to afford the high cost of hearing aides. I kept trying to get the VA to help, always a run around. Finally a fellow retired Railroad Buddy told me about MD Hearing Aides, He & I are so glad your in business.

Thumbnail of user hassenf1
1 review
2 helpful votes
August 8th, 2022
Verified purchase

Tried these out for two weeks. Paid $300 for the pair. Not worth even one third of that amount. Sound is tinny and squeals in your ear that will take away what remaining hearing you have if you're not careful. Tried multiple adjustments volume, programs, nothing helped. Watching TV? Forget it! Complete waste of time and money. And now that I want an RMA to return, I spent 20 minutes on hold to ask for one only to be told no agent is available and to call back later and hung up on by the automated system. I bought these without talking to an agent. Why do I need to talk to an agent to return them? Ridiculously, they warn you multiple times that if you return without an RMA they promise to deduct a 20% restock fee from your refund. A total SCAM. Think twice before you buy--these are nothing but earbuds made to look like hearing aids. My $180 Airpods Pro do a much better job for me. These people claim they want to help you hear better, but make you get on the phone to prove otherwise. It's simple. I want an RMA. These don't work for me, and nothing any MD telephone agent says or does is gonna change my mind. So whats the point of this dance? I'm pretty sure someone from MD will comment here with some empty apology and ask me to call again to waste more precious time. You're fooling no one MD.

Tip for consumers:
Beware of getting a refund, you'll get a run-around instead.

Products used:
MD Volt

Service
Value
Shipping
Returns
Quality
Thumbnail of user janed268
1 review
0 helpful votes
March 21st, 2018

I am testing them out. I tried level 4 when talking with friends sitting around a table at the mall. Seemed to help. Thought about cleaning it but was afraid to detach the tubing base by rotating it, but it seemed really tight and I was afraid of breaking it. Need more testing time. The left earpiece fits well but the right one is a little too big for my ear opening.

Thumbnail of user maryb759
Mary B. – MDHearingAid Rep

Hi Jane - We would be happy to send you a variety package of round domes that may fit better than the comfort tip. Please email support@mdhearingaid.com with your order number and we will be happy to send them out to you.

Thumbnail of user donaldh90
1 review
3 helpful votes
March 22nd, 2018

I like my hearing aids they work well, but the replacement tubes and tips are very expensive for what you get and i could not get a variety of tip sizes.

Thumbnail of user neils89
1 review
3 helpful votes
March 18th, 2018

This is a back up hearing aid for my Right ear as I have a Cochlear implant in my Left ear. My Hybrid hearing aid that works with my Cochlear implant is in for repairs. I love the Comfort Tip dome. I am using the open dome you sent, with the acoustic part of my Cochlear. They fit very good. Will be ordering more of your Comfort Tip domes. Have less problems with ear wax with your domes.

Thumbnail of user allenm64
1 review
0 helpful votes
April 3rd, 2018

Helped hearing. Taking time to get used to the feel of it in ear canal. I can hear the television better.

Thumbnail of user forestc9
1 review
3 helpful votes
March 20th, 2018

The MD hearing aids are as good as expensive hearing aids or better and this is why. Every time our elderly mother needs to adjust her $2,000 hearing aid, she has to go to the hearing doctor to get it adjusted, both the volume and programs. The MD hearing aid has both adjustments for the user to adjust themselves as needed. And after trying our mother's hearing aid, the quality of the MD is just as good. Glad I tried the MDs before shelling out $2,000 or more.

Thumbnail of user joycep53
4 reviews
0 helpful votes
April 11th, 2018

Thay work better than the $1000 ones. Sound is clearer then previous models. They are little too thick, they make my ear sore on top with the pressure from the tube. The batteries last a surprisingly long time.

Thumbnail of user annab422
2 reviews
1 helpful vote
March 18th, 2018

This did not work on me at all! It just squeals most of the time. Can't hear at all with it! Have been trying to wear it everyday for a few weeks and still get nothing!

Thumbnail of user maryb759
Mary B. – MDHearingAid Rep

Hi Anna - Many issues often have a relatively simple solution that can help you get the most out of your MDHearingAids and save hundreds or thousands of dollars compared to traditional hearing aids. If you would be so kind as to email us at support@mdhearingaid.com, we will be happy to assist you to get your MDHearingAid to work for you.

Thumbnail of user waynea29
1 review
0 helpful votes
March 22nd, 2018

Helps a lot so I can hear TV and my wife which is not always good. Could use a little more base. I have both, but usually use one at a time since work is very noisy.

Thumbnail of user jamesp542
1 review
1 helpful vote
March 18th, 2018

As I said in my one sentence it did not fit, so I bastardized it so I could use it.
I made it usable but I will not purchase another. I was sorry I made the trade.
That I was forced into. I really prefered the rechargeable over the batarey for
What I paid the aid was working fine. I did not get further batteries that I
Was supposed to get after xmas. You have all this on a computer somrwhere
I'm sure. Thanks for nothing. JAMES A PIOLI

Thumbnail of user maryb759
Mary B. – MDHearingAid Rep

We are sorry to hear that the comfort tip is not working out for you. I have ordered a set of domes in a variety of sizes in both open and closed fittings for you to find the one that works best for you. They will be shipped out to you this afternoon from the Detroit, MI area. Please feel free to contact us at support@mdhearingaid.com with any further questions or concerns.

Thumbnail of user scottj91
1 review
0 helpful votes
March 29th, 2018

These hearing aides work just fine. No they are not the same as the $5000 ones. I am only allowed to replace my hearing aides every 3 years under my insurance. I either lose or break them probably more often then most. So that being said these are absolutely perfect for me.

Thumbnail of user johnf426
1 review
0 helpful votes
April 11th, 2018

The right ear aid was missing. My second notification triggered investigation and overnight mailing of missing aid. Ive been increasing wear time to determine benefit. Jack F.

Thumbnail of user williamc4812
1 review
0 helpful votes
October 16th, 2023

Returned aids after 3 weeks. Was told they did not receive them. Sorry you lose several hundred dollars.

Service
Returns
Quality
Thumbnail of user maryb759
Mary B. – MDHearingAid Rep

We're very sorry that we have not received your hearing aids. Our return instructions include a strong recommendation to purchase insurance and use a service that provides tracking. You did not use a service that provided a tracking number. If you have a tracking number showing the hearing aids were delivered, we will be happy to issue the refund.

Thumbnail of user clydeb17
1 review
2 helpful votes
April 9th, 2018

My last order hearing aids does not work I just open them and they do not work cant hear when I put them on do I send them back, and what address.
Thank you

Thumbnail of user susannet3
1 review
0 helpful votes
March 22nd, 2018

It's wonderful to be able to have a conversation and actually hear what the other person is saying. This makes my children happy and no one has to keep repeating their words to me.

Thumbnail of user marvw
1 review
0 helpful votes
March 27th, 2018

I don't like the ear pieces very well, I wish they were round, for a better fit in the ear. These that come with the set keep working out, the stabeliser or what ever you call it is worthless. You get what you pay for.

Thumbnail of user kandusw
1 review
0 helpful votes
April 9th, 2018

I purchased only the right ear hearing aid for 199.90. I works good enough for me to hear the TV on a normal sound level so my daughter and son-in-live I am living with don't have to turn their TV up several levels for me to hear. I am satisfied with the product for the price.

Thumbnail of user edsela
1 review
0 helpful votes
April 3rd, 2018

The hearing aids were for my father and he still need to try them. I am unable to comment on the experience yet.

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From the business

Get the best affordable hearing aids online at MDHearingAid. We offer inexpensive, high-quality hearing aids that are doctor-designed and audiologist-tested.

Company Representative

Thumbnail of user maryb759
Mary B.
Typically responds within 4 days

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