• MDG

MDG

Overview

MDG has a rating of 3.68 stars from 5,373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery, and payment plan. MDG ranks 6th among Electronics sites.

  • Service
    258
  • Value
    245
  • Shipping
    236
  • Returns
    134
  • Quality
    223

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 43.8%
Positive
35
Neutral
5
Negative
40
109
See all photos

What reviewers want you to know

Positive highlights

  • Over the phone the customer service was very helpful and professional..
  • Product came in good condition, and the payment plan was great for my budget.

Critical highlights

  • Checking my bank account with $1,000, no savings, and because I am out of work at this moment, I make 16,500.
  • So here I am stuck with a broken Nintendo Switch that I already have to start paying for.
How would you rate MDG?
Top Positive Review

“Always a pleasant experience With MDG”

Keith H.
1/10/24

I have been a customer for about 20 years, and have had nothing but great experiences with MDG staff and products. And with their payment plans they make it so very easy. Truly one of the finer businesses out there.

Top Critical Review

“MDG Driver nearly killed entire family”

Randy N.
4/11/24

Careless driver with MDG trucking, LLC cab and a rental 3892348. 4/11/24 in Florida ran family off road. Reckless, careless. Should be arrested.

Reviews (5,373)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1189) payment plan (99) bank account (59) quality products (41) verification process (40) nintendo switch (31)
Thumbnail of user keithh1352
1 review
0 helpful votes
January 10th, 2024
Verified purchase

I have been a customer for about 20 years, and have had nothing but great experiences with MDG staff and products. And with their payment plans they make it so very easy. Truly one of the finer businesses out there.

Thumbnail of user annedream
Marija R. – MDG Rep

Thank you for your kind words, Keith! We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

Thumbnail of user nicolel1924
1 review
0 helpful votes
April 8th, 2024
Verified purchase

I really like my set received it quick, nice looking solide easy to follow the instructions took me 20 minutes to have my set ready to use. Very happy with my purchase

Thumbnail of user annedream
Marija R. – MDG Rep

Thanks for sharing your experience with us, Nicole! We're glad to know that you're satisfied with your purchase. We are looking forward to hear from you again.

Thumbnail of user kristopherc71
1 review
0 helpful votes
March 9th, 2024
Verified purchase

Always a pleasure. Quick simple, fast shipping. I've made 4 purchases from tvs to bedroom sets, good quality.

Thumbnail of user annedream
Marija R. – MDG Rep

We thank you for your rating, Kristopher, and are equally glad that you had such a great experience. We are looking forward to hear from you again soon.

Thumbnail of user cherylj903
1 review
0 helpful votes
March 9th, 2024
Verified purchase

My experience as always with Mdg was excellent It is easy to get my order taken care of and there follow up is always fast and reliable

Thumbnail of user annedream
Marija R. – MDG Rep

Thank you for the positive review, Cheryl! We are delighted to hear that you had such a great experience with us. We are looking forward to hear from you again.

Thumbnail of user deboraha1480
1 review
1 helpful vote
June 23rd, 2023

I hesitated using any company for financing my PC, but glad I did and went with MDG. The customer support representative I had (Mitchell), was incredibly helpful. The product arrived right on time and after hook up, was exactly what they said it was and was zero hassle. Technoid built a beautiful rig and I'd 100% recommend both companies. Payment plan is easy to manage online. I was worried about shipping but they packed that PC like it was the Hope Diamond.lol Awesome all the way around.

Thumbnail of user annedream
Marija R. – MDG Rep

Thank you for the fantastic review, Deborah! We are grateful for your kind words and are pleased to know that our service has exceeded your expectations. We really appreciate you being a customer and we are looking forward to hear from you again.

Thumbnail of user deer302
1 review
0 helpful votes
February 10th, 2024
Verified purchase

These guys are great., product is of good quality and their delivery times are on point

Thumbnail of user annedream
Marija R. – MDG Rep

We are so happy that you enjoyed your experience with us, Dee! We appreciate the great review and look forward to working with you again soon.

Thumbnail of user myrnas99
1 review
0 helpful votes
January 7th, 2024
Verified purchase

I love the service it's quick and easy and friendly

Thumbnail of user annedream
Marija R. – MDG Rep

Thank you so much for the great review, Myrna! We’re glad we could be of service and appreciate the kind words! We are looking forward to work with you for many years to come.

Thumbnail of user omerp3
10 reviews
10 helpful votes
October 18th, 2020

I managed to get a good phone for a good price from them and I have not had any issues with it. I alter bought a headphone for the same phone and they all work great. I think that I will be buying more items in the future. The delivery time was good and I like it. Keep up the good work.

Thumbnail of user ivanav7
Ivana V. – MDG Rep

Thank you so much, Omer! We're so happy to hear that you enjoyed your experience. As a matter of fact, we're looking forward to serving you again.

Thumbnail of user pauld3264
1 review
0 helpful votes
April 5th, 2024
Verified purchase

Fast, reliable, great customer service and good products

Thumbnail of user raquellm
1 review
0 helpful votes
January 14th, 2020
Verified purchase

I'm missing so items but other than that I'm ok it's a great way to build your credit score fast with this company

Thumbnail of user ivanav7
Ivana V. – MDG Rep

Thanks for the review and for giving us a shot! None of our achievements would have been possible without you and your support.

Thumbnail of user garyb2799
1 review
0 helpful votes
April 6th, 2024
Verified purchase

Fast service, easy to get information, polite staff.

Thumbnail of user kaylab172
1 review
1 helpful vote
May 28th, 2020
Verified purchase

Most friendly customer service and fast delivery considering the pandemic. Everything was way easier than I thought it was going to be. I am so happy. Thank you!

Thumbnail of user ivanav7
Ivana V. – MDG Rep

We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team!

Thumbnail of user tomi547
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Nice people to deal with as always good selection and fits my budget

Thumbnail of user annedream
Marija R. – MDG Rep

Thanks so much for sharing your feedback about our service and your wonderful experience, Tom! Your feedback is much appreciated.

Thumbnail of user gerardb189
1 review
0 helpful votes
January 10th, 2024
Verified purchase

Great agents
Good chat
The item was delivered 3 days after.
The item was as advertised

Thumbnail of user annedream
Marija R. – MDG Rep

Thank you very much, Gerard! We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to work with you again.

Thumbnail of user paulineg23
1 review
0 helpful votes
January 15th, 2020
Verified purchase

This was my 3rd purchase with MDG it's a great place they have sold me Quality items. Never had and issues. Their always friendly and fast to deal with & that's why I keep coming back. I totally recommend to all my friends & to any1.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ivanav7
Ivana V. – MDG Rep

Thank you for being such a loyal customer. We really appreciate your business. None of our achievements would have been possible without you and your support. Please let us know if there is anything else we can help you with.

Thumbnail of user maureenm979
1 review
0 helpful votes
February 10th, 2024
Verified purchase

Cannot say anything bad about the service I received, excellent!

Thumbnail of user annedream
Marija R. – MDG Rep

Thank you, Maureen! It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience.

Thumbnail of user jamesr1280
1 review
1 helpful vote
December 18th, 2019
Verified purchase

I was a little skeptical about MDG at first and I decided why not give them a chance, they were the only company willing to give me a chance. I got approved, ordered Christmas gifts for my nieces, and everyone is happy and satisfied. I highly recommend giving MDG a chance, you won't be disappointed.

Thumbnail of user ivanav7
Ivana V. – MDG Rep

Thank you for giving us a shot, James! We work really hard to meet expectations like yours and we're happy to hear that we were able to help.
Thanks for your kind words and we hope that you won't hesitate to reach us again in the future.

Thumbnail of user williamw1108
1 review
0 helpful votes
January 13th, 2020
Verified purchase

Excellent Customer service n very attentive. And very speedy with delivery. Applied day 1 and approved. Also placed order. Day 3 verified day 4 called and schedule delivery day 5 delivered

Thumbnail of user ivanav7
Ivana V. – MDG Rep

Thank you so much! We're delighted to hear that the process was easy for you. As a matter of fact, we're looking forward to serving you again.

Thumbnail of user robertl1186
1 review
0 helpful votes
January 14th, 2020
Verified purchase

Bought a Samsung 4k from MDG and all went great. Was delivered in about a week and the delivery guy was nice as can be. Carried it in my house and unboxed it for me. 4k tv was in perfect condition and I love it. As soon as I pay it off I'll buy another. Thank you MDG :)

Thumbnail of user ivanav7
Ivana V. – MDG Rep

We are truly grateful to you for choosing us and giving us the opportunity to grow. We're delighted to hear that you're happy with your new TV and would be happy to serve you again. With us, you don't have to wait to pay the balance off, if your credit allows you, you can keep shopping.

Thumbnail of user nicb55
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Was able to get what i wanted even though didnt have enough credit. But they made a deal that worked for me.

Thumbnail of user annedream
Marija R. – MDG Rep

Thanks so much for sharing your feedback about our service and your wonderful experience with us, Nic! Your feedback is much appreciated.

Thumbnail of user darcyd12
1 review
0 helpful votes
January 2nd, 2020
Verified purchase

Lovely. Every thing came in a timely manner. Customer service was excellent. I had no problems with receiving my orders.

Thumbnail of user ivanav7
Ivana V. – MDG Rep

Thank you! Your satisfaction reaffirms the hard work we put in every day; Enjoy your order and let us know if we can help in the future.

Thumbnail of user tranquilinop
1 review
0 helpful votes
January 20th, 2020
Verified purchase

I purchased a tv and it came fast and perfectly intact, the online ordering along with everything else went very well.

Thumbnail of user ivanav7
Ivana V. – MDG Rep

Thank you! We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

Thumbnail of user kevins898
1 review
0 helpful votes
January 2nd, 2020
• Updated review

Got in our Tv this morning 12/30/19. Took approximately 2 weeks for the entire process. The picture is amazing. Samsung UHD 4K Smart Tv 82".

Thumbnail of user ivanav7
Ivana V. – MDG Rep

Thanks for taking the time to share your experience. We're so glad to read that we were able to provide you with such a positive experience. Enjoy your item and let us know if we can help in the future.

Great
December 26th, 2019
Verified purchase
• Previous review

From Qualifying, Ordering to talking to MDG's financing people. All went very smoothly. Just waiting on delivery at this point. I'm less than a full week into this from when I was approved and item being shipped.

Thumbnail of user jodyl48
1 review
1 helpful vote
December 4th, 2019
Verified purchase

My shopping experience with MDG was amazing. I would recommend my friends and family members to their company.

Thumbnail of user ivanav7
Ivana V. – MDG Rep

Thank you, Jody! We are glad that you enjoyed our services, our team will be pleased to learn of your positive feedback. We're here for you anytime.

Thumbnail of user austinb125
1 review
1 helpful vote
December 23rd, 2019
Verified purchase

Everybody I worked with was very professional, especially Drew, who helped me every step of the way and was always quick to respond. Shipping takes a little while, but if you're patient it's really not that bad. I'd always recommend MDG!

Thumbnail of user ivanav7
Ivana V. – MDG Rep

Thank you! Drew is a great asset and we're happy to have him in our team. Hearing that he helped to make your experience such a positive one, means a world to us.
We're looking forward to serving you again.

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From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.

Company Representative

Thumbnail of user annedream
Marija R.
Typically responds within 4 days

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