It's just way to many phone calls. I dont have terrible credit, if you want to finance things do it in a timely manner and don't drag your customers... however everyone I talked to was very polite and helpful.
My experience has been excellent right from placing an order to the delivery not just this order but all previous orders as well. I look forward to dealing with you in the future. Outstanding service all the way around!
Overall delivery of my item arrived with no damage to item. They arrived in a prompt fast time frame and put item where I wanted it also. Recommend this to other customers try this company for your bigger items.
Thank you! Enjoy your new items.
A few years ago I was in the middle of completing my BS and my home computer went down for the count. Not having stellar credit my options were limited and in my search I came across MDG. They we very easy to work with! Got me approved in minutes and I had my new computer within days. Needless to say I did finish my degree on time with the help of MDG. Would recommend them to anyone and everyone.
When I needed a new dishwasher I went to mdg in order to get quick and easy financing. Overall my experience was great and my dishwasher was delivered in less than 10 days. I can pay as much as I want on my account and have it paid off in no time with no penalty. If you need something for your home and don't have the cash then msg is the easy way to go without having to go in store to apply for credit.
I placed an order which I paid for expedited processing as it was supposed to take the 7-10 days processing down to 3-5 days. It still took 11 days to process my order. I then paid $500 in shipping cost, which seems exceedingly high, only to find out that not only was it for economy shipping ($500 for economy?) but also was going to take an additional 8 days for items coming from Atlanta to Ohio which is a 1 day trip. Items still have not arrived yet (order placed on 12/19) and according to the shippers website will not be here for another week. Hopefully they will be correct and undamaged as this has already not been a great experience.
Thank you for the review! We ship the order after the payment cleared (5 business days from the payment date). From there, it takes up to 5 business days to receive the order. We've sent you an email with the shipping details and tracking number so that you can track the purchase and you'll need to schedule the delivery with CEVA. If you need assistance we would be happy to help just give us a call at 1-800-906-0976 x 352.
At first everything was fine but when it comes to "verifying" and shipping they drag their feet so bad. I was told that my package would be shipped on Monday and i follow up with UPS and they said that they never got the package! Horrible service and will never go through this company again.
Hi Matthew,
We apologize if this left you with a negative experience but it takes 5-7 business days to receive the order after 1st payment is received and cleared. Also, It takes 24-48 hours to UPS to update tracking number so you can track and follow the order.
I am so happy i did my purchase here at mdg everybody was so nice and helpful i will stay with you guys for a long time thank you for all your help keep up the good work and honesty thats what customers really look for
Thank you for your feedback, we hope everything continues to run smoothly for you.
I was a little disappointed when I ordered an item and got it verified and then get an email saying they had none. I was pretty much forced into getting something that was more expensive. If u cancel an order ur account gets frozen for 6 months. Other then that they have very quick delivery.
Thank you for your review. A Customer Service ticket (2241137) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
I've made two orders from MDG both of witch were very professional and courteous. The products were of the highest standard. The customer service personal were very helpful and knowledgeable. I could not have had a better experience at any other company. I will most likely continue to do business with MDG in the future.
Everything i have ordered which is 4 items now came quickly and was as described. Happy with all products i have ordered. Would definitely get another item. Customer service is great and haven't had any problems. You wont regret ordering from mdg. I know i dont!
Overall I was quite impressed with this company and how easy it was to get a credit line. The staff were very helpful and quick to help anyway they could. They made the process simple. Products arrived exactly on time and we're just what we wanted.
Thank you for your review, we are delighted to hear.
My experience with MDG has been wonderful. They have told me step by step what was going to happen and when. They also made sure I would be home for my delivery. I am a very satisfied customer. Can't wait for my tv to come in.
Thank you for your review!
This company is great until you have a issue with payments i was switching bank accounts and i went online to update my banking info. They still processed the payment for the old account so that put my payment late and they decreased my available credit.
We are sorry to hear about the inconvenience, Terry! We would like to offer our assistance regarding this matter. Please reach our Finance Department directly on 1-800-906-0975 ext. 340 for further help.
I've been approved so I checked out their laptops. I found one then compared price with Best Buy. Lol I will be buying from Best Buy. Your price is considerably higher like a few hundred higher. People your best bet is to save money then buy from a store. Their items are over priced to begin with and if you're dumb enough to only pay their bi weekly minimum payments well you'll be sorry. The interest will kill you and you'll end up paying triple the cost of what a item is actually worth. Moral of the story is there is no easy way to buy items. These online companies take advantage of low income people.
I have purchased a few things from MDG now and every time it's been quick and painless transactions and the products are great! The site is easy to navigate and browse. I would definitely buy from again. Actually I am about to place an order for a phone with them today! :)
I have had nothing but great experiences shopping online at your Store, the customer service is excellent, they immediately respond to my questions, the products are a little high, but everything i have ordered has bern of the highest quality, so I have no complaints at all, keep up the good work.
I called order my product and ask about an increase in my account. I was blown off argued w and the eventually hung up on. If you record your calls you will here it. I pay my bill every month on time period. And treated like that was not cool at all
Thanks for the feedback! We would like to apologize for the experiences you detailed in your review, including interactions with staff members as it’s not consistent with our standard of care. Credit increase depends on your remaining balance, age of the account and payment history. Please give us a call at 1-800-906-0976 x 340 and we'll certainly look into this for you!
I have dealt with MDG for going on 20 years never have I ever had problems with any computer of which I purchased 2 so far... Phoning in was immediate and quickly answered, customer service was fantastic and so are the products. Thank you so much for making life a little easier..
I have been with MDG for quite a few years now and have bought several things from them, most recent a box spring and mattress set which I totally love! I have also bought a laptop, tablet, desktop computer. The staff were amazing and always there to help me out to make my transaction a smooth one.
Thank You MDG
Overview
MDG has a rating of 3.7 stars from 5,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 5th among Electronics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, we hope everything continues to run smoothly for you.