• MayKool

MayKool

Overview

MayKool has a rating of 2.66 stars from 169 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MayKool most frequently mention customer service, tracking number, and false advertising problems. MayKool ranks 153rd among Women's Clothing sites.

  • Service
    32
  • Value
    27
  • Shipping
    30
  • Returns
    12
  • Quality
    26
20
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is by far the worst customer service I have ever experienced.
How would you rate MayKool?
Top Positive Review

“Party dress”

Regina S.
7/26/21

Love my dress omg. Ever turn it's a different color. It is a jewel for no jewelry is need. This dress came up as a club dress will see how it holds up at Club Liv in Miami in November.

Top Critical Review

“DON'T WASTE YOUR TIME OR MONEY!”

Jessica R.
4/16/20

It took 2 1/2 MONTHS and an email to customer service asking where my item was before I finally got. When I did finally receive it, the stench was horrendous, like it had been sitting in a mildew infested basement for years. I was extremely disappointed to see the dress wasn't going to fit at all how they depicted on their website. The quality is also that of a Halloween costume from Family Dollar. I have attached photos of what I ordered vs what I got.

Reviews (169)

Rating

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Reviews that mention popular keywords

customer service (23)
Thumbnail of user reginas312
1 review
0 helpful votes
July 26th, 2021

Love my dress omg. Ever turn it's a different color. It is a jewel for no jewelry is need. This dress came up as a club dress will see how it holds up at Club Liv in Miami in November.

Products used:
Club dress

Service
Value
Shipping
Quality
Thumbnail of user nikkim141
1 review
1 helpful vote
September 21st, 2020

Not going to lie, I bought a dress from this website from flicking through Google images after a couple of champagnes. The following day, I then googled and found some pretty iffy reviews and I was convinced my green sequin dress was sure to not turn up. To my surprise, the dress turned up, in great condition, fits perfectly and in good time! I love this dress. With being locked down in my home and missing people, I've been wearing this dress regularly to give me the smile i miss so much from seeing my loved ones!

Thumbnail of user wendyo106
2 reviews
0 helpful votes
March 18th, 2021
Verified purchase

I am very happy with the blouse. Sizing is good, and postage prompt.
Many thanks.

Thumbnail of user dawnd321
1 review
0 helpful votes
August 17th, 2020

I recently purchased a white beach dress for my wedding, and I just received it in the mail. I absolutely love it! I live in the US, so I would give about two weeks or so for shipping time, but other than that I was happy with the purchase. Size charts are accurate.

Thumbnail of user darvis1
1 review
0 helpful votes
August 17th, 2020

I received my dress and I absolutely LOVE IT. I'm getting married and I wanted something simple yet very pretty and lady like. This dress is THE ONE! I was impressed by the fact that it actually looked like the picture and it fit so sexy. Thank you MayKool you are the one too.

Thumbnail of user zaidav
1 review
1 helpful vote
January 12th, 2015

It is glad to find something that cheap and fine! Last week I received an email, I never read any spam mail usually, but thanks god I read them for some reason! I contact with them due to the international business and they said can offer me another fast shipping, even so I ordered with still worried! But their action show me that the worry is unnecessary, my package is good, shoes are good, and even the service is good! So sweet! Highly recommend!

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Thumbnail of user darikap
1 review
0 helpful votes
May 31st, 2017

Really cute dress, its a bit big because i order a size bigger. But still good. The fabric is good quality.

Tip for consumers:
There is a processing time and shipping time are business days.

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Thumbnail of user moniques24
1 review
2 helpful votes
October 15th, 2016

So here's my review I placed an order online for my Halloween costume then I started reading reviews I was super upset and got worried because everybody seem to have bad reviews anyhow long story short this company was amazing I got my outfit and 5 days no problems it's absolutely beautiful I seen it on other websites for over $200 it's the mermaid one don't believe everything you read I think it's haters who actually made me believe it as well until I actually received my dress! From Monique in Albuquerque I paid with my amax just in case :) but thank goodness I was a awesome transaction!

Thumbnail of user jeccyg
1 review
1 helpful vote
January 17th, 2015

I ordered this on a whim as it was a length i had been looking for over a long period of time. I am glad I took the risk! It came in a timely manner and gets many compliments. It suits my vintage 1950's glamour style perfectly and fits like a glove, hugging at the waist, the collar helps keep my neck warm and with the right dress, the length will do the job.

Tip for consumers:
consult before buying, they will give you the good advise.

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Thumbnail of user lolliw
1 review
2 helpful votes
January 30th, 2015

My rush order came fast as expected, and i wore this gorgeous lace dress to a party, i got lots of compliment, yah, happy inside, they couldn't believe it only cost me $20.99, so sweet sale price.

Tip for consumers:
sale price is nice.

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Thumbnail of user beckyb9
1 review
3 helpful votes
June 25th, 2014

It's great website. Bought wrong size, appreciate your refund, just need a long time because of return shipping time. Anyway, got my refund, it's good, love it.

Thumbnail of user pattyc10
1 review
0 helpful votes
November 26th, 2014

Good shopping experience! I live in a small city where only a few malls and stores to choose from, so I rely on online shopping. Maykool is a great store with high quality service; Their are dresses and sweater are amazing, and never disappointed me! SO LIKE<3!

Thumbnail of user tracyw24
1 review
8 helpful votes
March 27th, 2013

First time ordering! Love the cheap price with free shipping.

Thumbnail of user ashlb1
1 review
0 helpful votes
December 10th, 2014

Lucky, I receive my orders on time, I bought a cute dress from the site, and then I scan some reviews, then I am WORRIED, because of some delay shipping cases. BUT! They shipping fast, and the price is great! Wonderful sellers to deal with!

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Thumbnail of user amandaa20
1 review
2 helpful votes
November 6th, 2014

I got six dresses for my wedding, they are great and I like the green dresses.
Thank you for getting back to me so quickly again.

Tip for consumers:
You may need check your spam folder, some emails may go to spam folder by Gmail filter.

Service
Value
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Thumbnail of user sherala
1 review
1 helpful vote
November 27th, 2014

Because of the coming BLACK FRIDAY, I just plan search online. Then I find the amazing store maykool, a lot of cute t-shirt, dress are on sales, I boutght two cute t- shirts, a black one and a pink, for my sister and myself, they are so cheap. Love <3!

Thumbnail of user katieb24
1 review
0 helpful votes
January 6th, 2015

SO perfect that I want to tell the entire world! I find my dress on the pin, someone pin the lovely dress. Because of the international business, I am worried about the shipping, so I contact them first, to my surprise, they response very quickly, so I am try. Now, I have already received the lovely dress, so cute! And my friend love it too, maybe she can order another color!

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Thumbnail of user jamih
1 review
2 helpful votes
February 11th, 2015

Great! I bought this as a long T-shirt, nice cotton tee, very comfortable wear, the sizes for the item are all accurate, for me, it looks exactly the way it shows in the photo on the site.

Tip for consumers:
nice website, cheap items

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Value
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Quality
Thumbnail of user elizabetha53
1 review
6 helpful votes
January 5th, 2016

I got my top on time and I totally loved it!

Thumbnail of user barbarao6
1 review
0 helpful votes
December 17th, 2014

It's much brighter than the picture shown in Maykool, I just got my order yesterday and I was so excited to see this swimsuit and I can't wait for summer.

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Thumbnail of user hyoj
2 reviews
3 helpful votes
February 11th, 2015

So excited, i bought this dress for the coming valentines day, i contact them about the shipping, so I ordered. At first i don't expected it will arrived at time, but to my surprise, it comes fast. Would recommend!

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Thumbnail of user shelbyr7
1 review
1 helpful vote
February 4th, 2015

Always want to try plum color, ordered one plum sweater and a pair of white boots, great products, you can totally trust this site. Thank you for giving me good suggestion.

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Thumbnail of user kylah1
1 review
2 helpful votes
December 17th, 2015

Just got it.

Thanks for your help, and have a good holiday season.

Thumbnail of user belar1
1 review
2 helpful votes
December 30th, 2015

Pleased with my purchase, color and quality is as expected.

Thumbnail of user samanthau1
1 review
1 helpful vote
May 24th, 2016

It is a great dress and very flattering.

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From the business

MayKool.com is a B2C online trading platform that leading in china. We sell goods to worldwide at very low prices with guaranteed quality.

We were Launched to introduce unique apparel lines as well as footwear, swimwear, costumes, handbags, and fashion accessories.

Company Representative

Thumbnail of user mayk16
May K.
Customer Service
Welcome to www.MayKool.com

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