• MayKool

MayKool

Overview

MayKool has a rating of 2.66 stars from 169 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MayKool most frequently mention customer service, tracking number, and false advertising problems. MayKool ranks 156th among Women's Clothing sites.

  • Service
    32
  • Value
    27
  • Shipping
    30
  • Returns
    12
  • Quality
    26
20
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is by far the worst customer service I have ever experienced.
How would you rate MayKool?
Top Positive Review

“Party dress”

Regina S.
7/26/21

Love my dress omg. Ever turn it's a different color. It is a jewel for no jewelry is need. This dress came up as a club dress will see how it holds up at Club Liv in Miami in November.

Top Critical Review

“DON'T WASTE YOUR TIME OR MONEY!”

Jessica R.
4/16/20

It took 2 1/2 MONTHS and an email to customer service asking where my item was before I finally got. When I did finally receive it, the stench was horrendous, like it had been sitting in a mildew infested basement for years. I was extremely disappointed to see the dress wasn't going to fit at all how they depicted on their website. The quality is also that of a Halloween costume from Family Dollar. I have attached photos of what I ordered vs what I got.

Reviews (169)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (23)
Thumbnail of user jennw7
1 review
3 helpful votes
November 26th, 2016

I ordered this costume for a Dirty Santa Party. Since it's in 2 weeks, I used expedited shipping. It came in 2 days, one of the days being Thanksgiving! Very impressed! Costume is made decent, material is velvety. Nice green color. The hat and belt aren't exactly as pictured and cheap, but it's a costume! I would order from them again!

Thumbnail of user kellyt34
1 review
1 helpful vote
September 26th, 2015

I got a 20$ dress that I just received, I ordered with the 7-20 shipping and when it hit 20 days I went to my order by my order number on the website (search Maykool tracking) and messaged the site with my email and order number. They contacted me very quickly giving me the tracking number and all the service info, and I got it in finally in just the next 2 days. My problem with the dress is that the seam was weird but not horrible because it was just really staticy, so I'll just put it through the wash. It was right around the waste but it's measurements from China and I'm a small Asian girl so it okay. It was thin at the bottom but that was a quick fix. Overal, I was satisfied. The custermor service was great, and the dress was amazing for the 20$ I spent.

Thumbnail of user megb4
1 review
7 helpful votes
April 11th, 2014

I was nervous to order much from here due to the spotty reviews, so I just got one skirt as a test run of the site. I got regular updates on the shipping status, and it took about two weeks to get to me, which isn't that bad, especially coming from China. The skirt doesn't fit very well, and I don't think that it will be worth returning it, but I would order from here again.

Thumbnail of user kellif1
1 review
2 helpful votes
August 27th, 2014

I just got my dress. Low price and good quality! I like it very much.

Service
Value
Shipping
Returns
Quality
Thumbnail of user maxines3
4 reviews
14 helpful votes
October 8th, 2013

I bought two party dresses and a pair of shades to get the over $75 free shipping - I got both dresses in timeframe promised and the dresses fit perfectly! And were exactly as shown on site and I was quite pleased with the shades too! I was a bit nervous after I read the reviews but all went well and I would buy from this site again.

Thumbnail of user nishaj2
1 review
2 helpful votes
July 12th, 2015

Before I start, I wanna say previous reviews scared me while waiting on my delivery and I was starting to regret even ordering from here. Okay I ordered a 2 piece dress late Tuesday night ( June 30th) and received it Friday the 10th around 7pm, which is perfect since i chose 3-7 day shipping and it ships from China. I was starting to doubt it would even come due to these reviews but it came just in time. I'm pretty skinny so the Small truly fits but I wish the skirt was a little longer. Previous reviews didn't lie when they said the clothing is thin and see through, but I expected this after reading reviews so it didn't shock me too much. The 2 piece is beautiful and looks exactly like the picture, this website is perfect for a last minute pick or when you're on a budget. Overall I'm happy with my order, but according to previous reviews. Maybe i just got lucky. Only problem is that the clothing is thin

Thumbnail of user bradshawc
1 review
1 helpful vote
November 7th, 2014

Love the dress, very elegant, size was right. The material of the dress is a bit flimsy but you get what you pay for.

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From the business

MayKool.com is a B2C online trading platform that leading in china. We sell goods to worldwide at very low prices with guaranteed quality.

We were Launched to introduce unique apparel lines as well as footwear, swimwear, costumes, handbags, and fashion accessories.

Company Representative

Thumbnail of user mayk16
May K.
Customer Service
Welcome to www.MayKool.com

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