• MatsMatsMats

MatsMatsMats

Overview

MatsMatsMats has a rating of 2.5 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MatsMatsMats most frequently mention customer service problems. MatsMatsMats ranks 43rd among Fitness Equipment sites.

  • Service
    5
  • Value
    3
  • Shipping
    4
  • Returns
    2
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They are a poorly run business with zero customer service.
How would you rate MatsMatsMats?
Top Positive Review

“Above and beyond”

Connor N.
11/29/20

Been working with This company for over a decade now. They've always had the best pricing and outstanding customer service. During a pandemic when we everybody was forced to dance from home, they were able to get flooring to everybody in my class. Took a little longer than usual, but that's to be expected right now. I've always had a good experience

Top Critical Review

“Took thousands and RAN!”

Tina P.
5/10/23

Ordered mirrors for our new dance studios, clear back in November, paying over $2k. They never shipped them, won't answer their phones, emails, ANYTHING. We are a small business, who just took a huge leap to get into a larger space, spending money we barely have, to expand our business... This set us behind, so much. We are out thousands, and have dance studios with no mirrors (and now we can't afford to buy more), because of this CROOKED company! Absolutely AWFUL! SHAME ON THEM!

Reviews (28)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (6)
Thumbnail of user stephanieg54
1 review
1 helpful vote
May 20th, 2016

I recently purchased a Pink Folding Incline Mat and my niece as a last minute bday gift, It arrived to me in 5 days! I was so happy it made just in time for her party. She loves it! I would definitely continue to order from this company.

Thumbnail of user tablef
41 reviews
270 helpful votes
February 6th, 2011

I purchased a mattress pad from these guys. They have pretty good prices. They have a pad, mat and cushion for practically every purpose. They have yoga, meditation, gymnastic, and ballet equipment.

Website is functional. Easy to navigate with pictures and descriptions. Easy to find what you need. Not overdone. They provided me with a tracking number and I received my pad in 5 days. I highly recommend this site.

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Company Representative

Thumbnail of user gilr2
Gil R.
Typically does not respond to reviews

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