MATCHESFASHION

MATCHESFASHION has made buying Shoes/Boots on line. Not just Possible, but Pleasurable. Fast delivery, fast return. I have bought nearly All my boots from them. Amazing Shopping, Amazing quality.
My last buy, Louboutin Ankle boots. I was afraid that they would be too narrow as my feet are a tad broad. I bought a size too big. Quick turn over and I got My size 4. So very Comfortable. I tried to get them in another colour. Sold out... I'm so SAD. They are on my WISH LIST.

Seen this site and the reviews... must admit, put me off straight away. But also looked at Trustpilot and they say 4.6 average. Glad I went with those. Ordered jacket later Thursday night, called to check the had my order ok (as I was of course apprehensive), answered the phone straight away and answered everything I needed to know. Was despatched on the Friday also and arrived Monday - 5 stars from me

I live in Australia and have always found MatchesFashion to be fantastic, having used them since June 2020. There have great particulars of product dimensions on their site (for clothing which is what I buy), range of brands, and sizes in stock. They send the package within 1-2 days of the order and I get a text and e-mail confirmation when dispatched. 3-4 days later DHL deliver to me without any issue. Products are packed nicely in either their premium box (by request) or eco friendly. Only Mr Porter I have found to be a little better in this regard (premium box packaging), however Matches Fashion do a very good job as well. It's easy to return unwanted items using their site and the included DHL label and returns invoice, and it books the DHL pickup from their site, at least for us Australians). Staff have resolved any issue without much hassle (eg. Discount not applying correctly). As I moved up in their loyalty program, I receive occasional discount weeks or weekends and recently a $400 birthday credit. No one else has done that and I have spent a lot on other sites also. The only area they could maybe improve on is e-mail response time, however I expect they have been slammed during Covid. Responses have taken up to 2-3 days on occasion. Sales are also very good, starting at around 40% off for many items, and then moving up to 70% over time. Overall I highly recommend them and I really don't understand these negative reviews. Jason Brighton

After I placed my order, the delivery date concerned me. It was too fast for an international shipment. I then started to read the reviews which increased my concern. I thought I was scammed! However,
I received the delivery right on time, it was amazingly packed, and I am still thrilled at the price that I paid. I didn't have any interaction with their customer service since I had no need to contact them. I couldn't be more happy with my purchase!

I placed 2 orders since my first review and both time the process was very smooth: perfect product and speedy delivery from the UK to California. I am a happy customer. I do not understand the negative reviews because I find their process to be top - including packaging, invoice documents, and additional informative paperwork. This appears to be a professionally run company.

I'm not usually one to leave reviews, but I decided it was worth it to create an account to leave this one. After reading so many negative reviews, I questioned whether I should be purchasing from MatchesFashion. The item had an unbeatable price though, so I decided to go ahead and chance it. The item was shipped very quickly. I hadn't even checked my the tracking info because I expected the wait to be much longer, and then the package arrived at my door! It was in a well-packed box and in perfect condition. I can't attest to how the service is if any issues arise or if returns are needed, but my experience with this order from MatchesFashion was nothing but positive. I'll definitely be ordering again!

I'm so glad that I came across MATCHESFASHION.
I bought in total 3 fabulous quality pairs of boots.
With your prompt Delivery and Returns you have made Shopping On-Line for SHOES, of all things, a great success.

I would challenge anyone who said that Customer Service and On Line Chat, prompt to answer, day or night, and cheerful and helpful disposition was anything very Exemplary.
The whole Outfit (Matchesfashion) is very professional throughout.

I will DEFINITELY BE BACK VERY SOON.
Kind regards
Lucia.

I'm Ordering at matchesfashion all the time and I'm stunned about the beautiful packed items and the presentation inside the package. Overall they are super fast. Often it just takes 2 days for the package to arrive from London to NYC. Some shops from NYC (For example mr porter- even though they are in NYC - take much longer! (And Yes, DHL leaves the boxes in the hall, even though they say that they require a signature.) Other than that they're doing magic. Love, love, love.

I almost didn't order my item because I saw the bad reviews but I got my order lickety-split in CA faster than most e-tailers in the States. Loved it!

Ordered a pair of Valentino Garavani sneakers on Black Friday and I received it in Singapore on Monday. Totally impressed with the fast processing and shipment. Item is exactly what I ordered and come with the designer's box. Will definitely order from them again!

They are phenomenal in both delivery and commitment to service. Awesome place to shop! Thank you Matches for being the best

Customer support is always polite and answers straight away. Received my authentic Triple S sneakers in 4 days. Loved the packaging!

I completed my first order with this company and I was surprised at how fast shipping was with my order fulfilled with 100% satisfaction.
Definitely one of the best ever packaging I've received from an online retailer.
10/10 would definitely recommend to anyone!

I bought a pair of shoes Valentino only 3 day delivery no paid for this and the shoes was perfectly packed perfect condition and real brand for me was excellent experience and a better price find it

Ive shopped quite a few times from Matchesfashion and can say that the products, shipping and packages has been faultless.

As with any popular, international store Id suggest researching and making sure youre purchasing the perfect item otherwise there might be delays in a refund or exchange - Ive never been in that boat but I think its kind of common sense.

But overall, you can get amazing prices for some older designer products, and Ive always been surprised with their timely deliveries. Ive purchased from them several times and have always been happy!

I've ordered from them many times and I love how fast the items ship to the USA and the returns are easy. Always beautifully wrapped as well!

I ordered many times, each time they surprised me, everything is perfect and the delivery tome is amazing
I dont know what to say im soooooo pleased and will recommend to my friends

I have ordered several times before. It's better now because taxes and duties are included in price, $20 shipping fee. Called for tracking number and was disconnected. Within seconds a team representative called me back. Amazing

I have had excellent service with Matchesfashion over the past 2 years. Delivery is extremely fast, and so are the refunds. Prices are very competitve, although selection is sometimes limited.

Fast professional service good quality cheap discounted prices i bought valentino belt excellent condition

It truly is an Amazing Company, they believe in pleasing there customers. Ahead of most companies, Fantastic Designers, I'm beyond impressed how efficient I placed an order for Christian Loubotin item I received in two days, keep up the great Work,,,

I was a loyal customer with matchesfashion for many years, I really want to recommend them. Their price is good, even not in a sale season, you can freely change your currency without paying extra, their shipping charges is very low, and they have very fast respond, and easy to return. If they have the product available, I always prefer to buy from them, they are great, and you can trust them.

This is my 1st time shopping with MatchesFashion & I had read some of the bad reviews, so was cautious, but thanks Eva for packaging my shoes so beautifully. They are the right size, undamaged & arrived to Australia, in 4 days - that is better than Australia Post! Ordered Sat, arrived Tue by DHL. Can't fault DHL either - I rang & requested they leave at my door if not home, & the courier rang the bell, & left them at the door. He was still in the drive when I went to the door. So my experience has been fantastic :) :) thank-you, I have wanted these shoes snce I saw them last Oct - finally a great price too.