• Match

Match

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Overview

Match has a rating of 2.08 stars from 2,249 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Match most frequently mention customer service, credit card, and fake profiles problems. Match ranks 711th among Dating sites.

  • Service
    198
  • Value
    207
  • Quality
    199
Positive reviews (last 12 months): 1.4%
Positive
1
Neutral
1
Negative
67
43
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • So I wrote to customer service to make my appeal, and explained that I believed it was a mistake.
  • When a consumer "cancels" an account, it is illegal and unethical to charge their credit card.
How would you rate Match?
Top Positive Review

“I've been using Match for about two years and I must say I'm very pleased with their service.”

Cemile M.
2/25/23

I've been using Match for about two years and I must say I'm very pleased with their service. They have a large user base, and the website is simple to navigate. I was looking for a relationship but didn't want to get hurt again, so I tried online dating sites. In my opinion, Match Online Dating Sites is by far the best online dating site. They have many users from all over the world who are very friendly and easygoing!

Top Critical Review

“Avoid it and do your wallet a favor”

Dana L.
4/2/24

Lesson learned. I went back to Jst4HookUp Which is a legit site, I used to have dates through them before the lockdown. I have never felt more wronged than when dealing with Match. It is not a legit site. Obviously all women are being paid a commission, that's why all other forms of contact are blocked. No woman would talk on a free platform. They always make something up when it comes to a real meeting. Just avoid Match at all costs, you will do your wallet and your heart a big favor!

Reviews (2,249)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (213) credit card (118) phone number (39) email address (20) auto renewal (87)
Thumbnail of user cemilem1
8 reviews
2 helpful votes
February 25th, 2023

I've been using Match for about two years and I must say I'm very pleased with their service. They have a large user base, and the website is simple to navigate. I was looking for a relationship but didn't want to get hurt again, so I tried online dating sites. In my opinion, Match Online Dating Sites is by far the best online dating site. They have many users from all over the world who are very friendly and easygoing!

Thumbnail of user mikew1699
4 reviews
6 helpful votes
November 1st, 2021
Verified purchase

I've had success with this site in the past. I've recent renewed my membership and continue to be impressed. I would highly recommend this. And also urge you to stay clear of fake sites such as Ashley Madison and Pure and Elite Singles.

Tip for consumers:
Be patient. Be honest. Use update pics or you’ll be wasting your time and your date’s.

Products used:
Multiple month membership and so far not disappointed. Highly recommend.

Service
Value
Quality
Thumbnail of user valenciar12
4 reviews
1 helpful vote
March 6th, 2023

I am so shocked that I can't believe I am writing this. I looked online for a dating site and came upon Match.com. I was astonished by their ability to identify someone who shared my interests. They were able to present me with a large number of candidates who met my requirements, the majority of whom appeared to share my interests. If you're seeking for someone, I would absolutely recommend this site, especially if you're not sure what kind of person you're looking for or where to start looking.

Thumbnail of user mertcane
3 reviews
0 helpful votes
March 7th, 2023

A great approach to meet new people in your neighbourhood is through Match Dating. Almost a year ago, I started using Match Dating, and I'm really happy with it. Meeting new people is made easier by the ease of use and friendliness and interest of all the other members.

Thumbnail of user markw594
1 review
2 helpful votes
June 29th, 2018

Pleased to report ive had a few dates on this site (and also on wejustfit.com in fairness) & that's all I can ask for, the chance to meet people online that I want to meet in person. Now I've found the sites that work for me I'm feeling positive about online dating again, like when I signed up originally. Good times:-)

Thumbnail of user robertc6619
6 reviews
1 helpful vote
February 25th, 2023

Match Dating is an excellent way to meet new people in your community. You can be matched with other singles or simply search the site for a new match. I've been using Match Dating for over a year and am very pleased with it. It's simple to use, and all of the other members are friendly and interesting, making it simple to meet new people.

Thumbnail of user killianw16
2 reviews
0 helpful votes
April 1st, 2023

Match, a 25-year-old dating site, is great. It has many single men and women looking for real partnerships. The site's simple interface, detailed profiles, and powerful search tools make it easy to find matches. Match is great for online dating.

Thumbnail of user nancyp1730
2 reviews
9 helpful votes
January 6th, 2022

I am a widow and this was my 1st stab at dating after a 45 year marriage. I got a lot of responses. The bad? I did fall for a man, we corresponded quite some time and it was lovely, however I learned this man left Match some time ago and someone else was using his profile. A red flag went up when he wanted to know if I owned my home. I reported to Match, they checked and let me know I was correct it was a fake profile and they apologized. I wasn't even on a year, maybe 3 months, and I began dating a very nice man. I had an open mind, this man was certainly not Brad Pitt certainly not Mr. Universe, but one of the kindest people I've ever met. One year passed and we are moving in together and talking marriage. I'm 71 years old. So, my good life continues. I'm so glad my daughter kept nagging me to give it a try. I wish you all love, You are never too old.

Tip for consumers:
Keep an open mind and heart and BE WISE. When in doubt,Ask Match to check the account,they will

Service
Value
Quality
Thumbnail of user annelia2
7 reviews
1 helpful vote
March 5th, 2023

This webpage is excellent. The website is simple to use and offers a wide range of potential dates. I've been happy with this site for about four months now that I've been using it.

Thumbnail of user gregb348
3 reviews
27 helpful votes
April 25th, 2020

Match is good in the respect of being a paid site (if you really want to make use of it) in that it does not have a glut of spammers and fakes. The search tools are good and the format where you can scroll through a large number of profiles is much better than most other sites. Zoosk is probably the worst when it comes to that and search criteria.

Thumbnail of user rickd74
2 reviews
13 helpful votes
December 12th, 2016

If ya looking for some dating site with many users this site will get the job done and you can meet bunch of people. Better than craigslist or most other dating sites I've used so far. IMHO only alternative to Match is Mingle2day. But that's about it, no other site comes close. Haters gonna hate, don't pay attention to all the guys complaining.

Thumbnail of user efekanr
11 reviews
1 helpful vote
March 20th, 2023

"The online dating service Match.com is fantastic, and it's where I finally found the one. It's a fantastic experience thanks to the intuitive design and large user base."

Thumbnail of user luannt1
1 review
1 helpful vote
September 30th, 2017

I used match for a little while, I had a deal on a 6 mo. Subscription but stopped using it after 3 months bc I got back together with my ex bf. I didnt/forgot to turn off auto renew and I was charged double what I originally paid 6 mos later. I immediately tried to contact match but there was no phone # at first but after writing an email a message popped up w the #. I opened a dispute w my credit card and also called match and asking for a refund, at first she offered me about 60% of the total charge, I gave a very assertive no and told her I wanted the whole thing refunded! She put me on hold for a minute but came back and told me I would get a full refund. All it took was one phone call. After seeing all of the bad reviews I wanted to get the word out, they gave me what I wanted!

Thumbnail of user kherad
2 reviews
1 helpful vote
October 12th, 2017

I met the love of my life on Match - that being said. He came looking for me he was not actually matched with me.

Thanks Match

Thumbnail of user allexp
1 review
6 helpful votes
March 20th, 2019

I've been dating online for a long time now. Basically, you get what you put in! Match ain't a bad dating site and works just fine if you invest time in a decent profile. It has more members than any other dating site, at lest as far as I know. So you should be fine using it. Possible you are not lucky on it, in that case check out Yamvoo or Tinder. Also worth trying IMO.

Thumbnail of user metheww
1 review
3 helpful votes
March 25th, 2017

I decided to go online as I was moving to a new city. Been doing a little research and decided on Mingle2day, Match and a few free chat sites which were a waste of time, btw. Sticked to Mingle2day and Match and upgraded my profile on both sites rotationally. Really happy that I did. Haven't found anything serious yet but chattet and met with some nice women. Both sites are easy to use and really cost effective. I see no reason to complain.

Thumbnail of user eddards
4 reviews
45 helpful votes
January 12th, 2017

I've been on and off Match for several months. I've had many dates, been chatting with many weirdos but also met some fantastic people. Match has a large member base (the largest?) and meeting new people is possible and very likely. In my opinion it is the best dating site I've used, right after Mingle2day.

Thumbnail of user rizzalyne
3 reviews
4 helpful votes
February 10th, 2018

I am using it since 2017 and all I can say is that the site is filled with posers and the subscription I am paying for wasn't worth it. My advice to you guys: "do not find love because love will find you. So better to meet people face to face and date them in the traditional way". Have a great day everyone!

Thumbnail of user jims324
5 reviews
6 helpful votes
January 6th, 2018

A really good sign up process, and a good section of people on this dating site. You don't get too many muppets on it.

Thumbnail of user merlew6
4 reviews
26 helpful votes
November 15th, 2016

I am kind of 'addicted' to online dating and use all kinds of different dating sites for different purposes. So I know the online dating industry pretty damn well and trust me: Match is absolutely legit! After using countless dating sites I think Match is the second best 'regular' dating site after Mingle2day. It is huge and has many member. It is almost impossible to NOT meet someone. If you are looking for a serious relationship it is one of the prime sites to use. It is not for free though but you get what you pay for.

Thumbnail of user anthonym231
1 review
3 helpful votes
August 3rd, 2017

There is basically no site that has such a large selection of singles. Really, I am not crazy about Match and actually prefer Mingle2day and Tinder when I'm on business trips but you won't find a site that offers so many users. Don't know what everyone's complaining about, to be honest.

Thumbnail of user steves374
1 review
0 helpful votes
June 28th, 2017

As a consumer I think that Match is one of the highest rated in my book. They provide a mot more security for their members. And yes, security initially costs, so what?! Not sure if I like it more or less than Mingle2day but I highly recommend Match and in my opinion one of the best dating sites.

Thumbnail of user williamg285
3 reviews
1 helpful vote
May 12th, 2018

I am a single father and looking forward to meet a very simple and matured lady above 48. If you are serious just contact me or text me on my numbe. *******972

Thumbnail of user steved123
2 reviews
6 helpful votes
March 7th, 2017

I don't understand why people give Match.com all these bad reviews. It worked well for me and I met a few nice ladies. It can be a hit and miss sometimes but my overall experience is good. At the end of the day you'll only find a handful good dating sites anyway: Match and Chemistry, Mingle2day, maybe eharmony. Period.

Thumbnail of user jacobs109
1 review
0 helpful votes
February 28th, 2017

So ive been using match for a little over four months now and generally I like it. It's probably sitting 2nd on my all time list mainly because the number of members is so big. FYI in case your interested:

1. WeJustFit.com
2. Match
3. Tinder (screw the haters folks, it's free)

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