I purchased the Atomic Mail Sender software from AtomPark under a lifetime limited license, expecting that I would be able to use it indefinitely as advertised. However, my experience has been deeply disappointing and frustrating due to hidden restrictions that were not disclosed at the time of purchase.

Hidden Activation Counter
The major issue I faced is that AtomPark imposes an activation counter for their software, limiting how many times the software can be activated across different machines. This was never communicated to me when I bought the product. Over time, due to system crashes and necessary operating system reinstalls on my VPS machines, I exceeded their arbitrary limit and was locked out of using the software entirely.

Computers fail, systems require reinstallation, and VPS machines are frequently updated for security and efficiency. It is unreasonable to expect anyone to use the same machine indefinitely. By implementing this hidden restriction, AtomPark is essentially forcing customers into buying additional licenses, which feels like a deliberate and exploitative tactic.

No Updates Included
To make matters worse, AtomPark also failed to inform me that updates to the software would not be included in the lifetime license. Most reputable companies include updates in their licensing, or at the very least, are transparent about such exclusions. This lack of clarity comes across as deceptive and unprofessional.

Unresponsive and Unhelpful Customer Support
When I contacted AtomPark for assistance, their response was far from satisfactory. They simply told me that the activation counter had reached its limit and refused to reset it, leaving me unable to use the software I paid for. Their support team offered no viable solution or acknowledgment of the frustration caused by this issue.

Unfair Business Practices
AtomPark's approach feels like a bait-and-switch tactic. I paid for a lifetime license in good faith, only to discover restrictions and limitations after the fact. This undermines trust in their business practices and raises serious questions about their commitment to customer satisfaction.

Recommendation
I strongly advise against purchasing from AtomPark unless they change their policies to reflect fairer and more transparent practices. A lifetime license should mean what it says, without hidden activation counters or unfair restrictions.

Until AtomPark addresses these issues and provides solutions to affected customers, I cannot recommend their products or services.

Suggestions for AtomPark
Clearly disclose activation counters and other limitations upfront.
Provide customers with the ability to reset activations when systems fail.
Include updates or make it clear they are not included in the lifetime license.
Improve customer service to address valid concerns promptly and effectively.
By sharing this review, I hope to warn others and encourage AtomPark to rethink their policies and practices.