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  • MartOfChina

Overview

MartOfChina has a rating of 2.56 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MartOfChina most frequently mention customer service problems. MartOfChina ranks 281st among Wholesale Clothing sites.

  • Service
    9
  • Value
    8
  • Shipping
    9
  • Returns
    6
  • Quality
    8
12
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What reviewers want you to know

Positive highlights

  • Not only the items quality, the customer service are also great.

Critical highlights

  • I FINALLY received my dress today from Mart of China after waiting almost a month for it.
How would you rate MartOfChina?
Top Positive Review

“Very good”

Marvin O.
8/18/17

All very well excellent I recommend and congratulate you for your work each day are better never change congratulations. I like to use this application I will recommend them

Top Critical Review

“"I am hearing so many bad reviews about this company...”

Valerie B.
1/4/15

"I am hearing so many bad reviews about this company now I am hating that I placed my order with them on last week I am American sized woman and hopefully when I do receive my merchandise I will not be disappointed I wase skeptical about ordering from the website but like everyone is stating cheap prices too good to be true but I hope I receive my merchadise by the promised time within 7-14 business days. Very Skeptical Client should had read reviews before ordering

Reviews (39)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) dress (16)
Thumbnail of user avaf3
1 review
0 helpful votes
July 10th, 2015

Hello, so i decided to do a review. Now me being stubborn and always giving multiple chances to online sites because one never knows if they are a distributor or they have their brand. Anyway i have bought a light coat, a dress, two pairs of pants and a skirt. The jacket fit small but was BEAUTIFUL i get tons of compliments on it, however it is cheap fabric, but you pay low prices expect low quality. The dress has never been worn, i am 5'2 and petite the dress is a high low and it is more low then anything, my vagina is constantly in the public viewing zone so sizing is completely off, idk who could wear it, had to garbage it in the end. Skirt is nothing like the picture or description, it was suppose to be a maxi skirt with a brown belt, turned into a short mid calf skirt with a small black elastic that makes the skirt bow. Pants seem fine, but are right at my ankles, looks like I'm waiting for the flood. Overall don't waste the money, I did too much. I'm happy with 1/5 of it. ALSO martofchina, sammydress and modlily are all the same store on multiple sites i know because when i bought from mart it came up sammy on my paypal, and my email was another site completely. Then when i purchased from sammydress, it came to me in same packaging as mart. Kinda fishy! So this review is on all three.

Thumbnail of user renb1
1 review
2 helpful votes
December 11th, 2014

I FINALLY received my dress today from Mart of China after waiting almost a month for it. I was surprised to see it was the actual dress I ordered. I have yet to try it and I am praying it fits as I am a size M but ordered a size L. I was on edge to receive this dress after reading many terrible reviews from people who did not get what they ordered. Ordering from this site is pretty much hit or miss (which should never be) and I do not think I will be ordering from them again. Not to mention their customer service is TERRIBLE. No one answered any of my emails and I was worried I may not receive my order. They are quick to take your money but very slow to give you what you paid for. I give Mart of China two stars because I got the dress I ordered but was I not happy about the service.

Thumbnail of user lindaw62
Linda W. – MartOfChina Rep

Dear Ren B,
Sorry for the inconvenience caused and sorry for kept you waiting.
As for the shipping time, that's because we need time to process the order before shipping and the deliver time after shipping depends on the shipping methods used. I guess you chose flat rate shipping which is the slowest one on our site.
As for the emails, we reply the emails of the customers in 1 working days except Chinese Holidays.And recently due to the disadvantage of using emails we plan to not use the emails in the future so for fast and quick communication, customer can submit a ticket here http://www.martofchina.com/support.php
We really appreciate can give us the feedback, which helps to improve our service. Thank you again.

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From the business

Wholesale clothes, bag, shoes, etc. Factory direct supply & No minimum order limit.
Any inquiry or concern, e-mail us at service@martofchina.com

Company Representative

Thumbnail of user lindaw62
Linda W.

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