• Martello Alley

Martello Alley

Overview

Martello Alley has a rating of 4.8 stars from 40 reviews, indicating that most customers are generally satisfied with their purchases. Martello Alley ranks 3rd among Art Other sites.

  • Service
    1
  • Value
    1
  • Quality
    1
How would you rate Martello Alley?
Top Positive Review

“Local art in various options”

Deb V.
2/28/22

Lots of choice including a virtual shop for those of you who would like to do so in the comfort of your home. Supports and follows recommended health guidelines. We strongly support this local shop Thank you David

Top Critical Review

“Paid for merchandise but never received it.”

Gabriela C.
5/30/19

I purchased an item and paid for it in person. I was told that the item would be brought to me in Toronto the next few days but it was not. I called to follow up and I was told the same thing but it still never came. I was also told if they could not get anyone to bring the item it would be mailed to me but after I paid and even after I called they told me it would save them some postage if someone brought it to me. It's been 2 weeks and they don't update you or send items to you as promised. I guess it was my own fault for being so trustworthy and paying first.

Reviews (40)

Rating

Timeframe

Other

Thumbnail of user gabrielac28
1 review
0 helpful votes
May 30th, 2019
Verified purchase

I purchased an item and paid for it in person. I was told that the item would be brought to me in Toronto the next few days but it was not. I called to follow up and I was told the same thing but it still never came. I was also told if they could not get anyone to bring the item it would be mailed to me but after I paid and even after I called they told me it would save them some postage if someone brought it to me. It's been 2 weeks and they don't update you or send items to you as promised. I guess it was my own fault for being so trustworthy and paying first.

Thumbnail of user davidk855
David K. – Martello Alley Rep

Hi Gabriela. I followed up with you. I sent another card to your address but you said it didn't arrive. Then I sent you a refund via eTransfer but you did not accept it. Also, you have not responded to my emails or phone calls. Unfortunately that is all I can do. Sorry.
UPDATE: It is 2022 and still no answer and no reply from you via email. I will copy and paste this into an email and send it to you. I have tried to send you a refund but you did not accept the eTransfer. Beyond that there is nothing I can do.

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Thumbnail of user davidk855
David K.

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