• Martello Alley

Martello Alley

Overview

Martello Alley has a rating of 4.8 stars from 40 reviews, indicating that most customers are generally satisfied with their purchases. Martello Alley ranks 3rd among Art Other sites.

  • Service
    1
  • Value
    1
  • Quality
    1
How would you rate Martello Alley?
Top Positive Review

“Local art in various options”

Deb V.
2/28/22

Lots of choice including a virtual shop for those of you who would like to do so in the comfort of your home. Supports and follows recommended health guidelines. We strongly support this local shop Thank you David

Top Critical Review

“Paid for merchandise but never received it.”

Gabriela C.
5/30/19

I purchased an item and paid for it in person. I was told that the item would be brought to me in Toronto the next few days but it was not. I called to follow up and I was told the same thing but it still never came. I was also told if they could not get anyone to bring the item it would be mailed to me but after I paid and even after I called they told me it would save them some postage if someone brought it to me. It's been 2 weeks and they don't update you or send items to you as promised. I guess it was my own fault for being so trustworthy and paying first.

Reviews (40)

Rating

Timeframe

Other

Thumbnail of user debv54
1 review
1 helpful vote
February 28th, 2022

Lots of choice including a virtual shop for those of you who would like to do so in the comfort of your home.
Supports and follows recommended health guidelines.
We strongly support this local shop
Thank you David

Tip for consumers:
Take your time to carefully select and review as there are many artists to choose from. Check out the card selection which is fantastic.

Products used:
Painting

Service
Value
Quality
Thumbnail of user davidk855
David K. – Martello Alley Rep

Thank you Deb! Oh, we ship worldwide, and we offer free local delivery in the Kingston area. If you live in Toronto, Ottawa or Montreal there is a possibility of free shipping too, but not expedited. We have friends and family who sometimes visit and we can work with that.

Thumbnail of user edwardw178
1 review
1 helpful vote
May 28th, 2019
Verified purchase

While wandering around we stumbled upon this small little alleyway just off the main shopping drag downtown. The owner of the shop was working by the doorway and inviting us in. We really had no idea what we were getting into but I can say that we were pleasantly surprised by what we found - amazing local art. The shop owner is also an artist and has some impressive pieces on display. Needless to say we didn't walk way empty handed. I would highly recommend dropping by. Thanks.

Thumbnail of user tinas303
1 review
0 helpful votes
June 19th, 2019
Verified purchase

My daughter and I stumbled across Martello Alley while visiting Kingston. The setting is an amazing, enchanting, visual masterpiece! Don't miss it if you are visiting the area. I look forward to my next visit so I can pop in and see the alley and it's artists. A special thanks to David, who had the vision behind the wonder. He is incredibly talented at art, but also with the history of the people, places and things he loves :)

Thumbnail of user davidk855
David K. – Martello Alley Rep

Thank you Tina. Sorry for replying so late. I didn't see this review notification. BTW now we have a new feature! Visit us online 24/7 by going here: https://www.martelloalley.com/pages/virtual-3d-shopping-is-here

Thumbnail of user chelseac62
1 review
0 helpful votes
May 4th, 2019
Verified purchase

Transports you an art ally in Italy. Beautiful artwork and very helpful staff! So thankful that Kingston has a place that displays local artists for a reasonable price!

Thumbnail of user kelit4
1 review
1 helpful vote
February 5th, 2018
Verified purchase

Excellent customer service and quick shipping! I love my prints and will be sure to shop here again. Thank you.

Thumbnail of user davidd257
David D. – Martello Alley Rep

It was our pleasure Keli! Thank you for supporting our artists at Martello Alley!

Thumbnail of user dedem6
1 review
0 helpful votes
May 25th, 2019

It surely inspire more people to appreciate arts, like me. All i could say is has an amazing art and some type of abstracts on it and it makes me think and interpret things.

Thumbnail of user hanas19
2 reviews
0 helpful votes
May 13th, 2019

It surely inspire more people to appreciate arts, like me. All i could say is has an amazing art and some type of abstracts on it and it makes me think and interpret things.

Thumbnail of user arthurm389
1 review
0 helpful votes
April 24th, 2021

I love art. I often visit different museums. I love your site. I like learning new information. Have a nice day!

Thumbnail of user davidk855
David K. – Martello Alley Rep

Thank you Arthur!

Thumbnail of user micheleh67
1 review
1 helpful vote
January 14th, 2018
Verified purchase

Lovely and quaint and full of delightful variety! The owner is so honest, genuine and kind. I love that he supports only local artists.
A must see whether a local or tourist!

Thumbnail of user davidd257
David D. – Martello Alley Rep

Thank you for the kind comments Michele! I really appreciate your warm feedback! Hope to see you again soon!

Thumbnail of user ilhany
3 reviews
1 helpful vote
October 18th, 2019

Burayı inceledim ve baya başarılı bir yer olduğunun farkına vardım teşekkürler. Daha çok araştıracağım.

Thumbnail of user davidk855
David K. – Martello Alley Rep

Hi Ilhan. I read your comment: "I looked at this place and realized that it is a very successful place, thank you. I will search more." Thank you! You can visit virtually by going here: https://www.martelloalley.com/pages/virtual-3d-shopping-is-here

Thumbnail of user davidu54
3 reviews
0 helpful votes
May 20th, 2019

I dont think i have seen any better than this. Its obviously the best you can find anywhere. I give 5 star to this. Dont know about you.

Thumbnail of user rickd263
1 review
0 helpful votes
August 14th, 2019
Verified purchase

This was a beautifully conceived hideaway of many treasures waiting to be dicovered. We will definitely be back to discouver another. The owners were very accomodating a truly great experience.

Thumbnail of user davidk855
David K. – Martello Alley Rep

Hi Rick. Sorry to reply so late. I didn't see this notification. Now you can walk through online! https://www.martelloalley.com/pages/virtual-3d-shopping-is-here

Thumbnail of user deepb19
1 review
0 helpful votes
August 28th, 2021

I quietly like many things because I can relate those arts in my life. To people who are new here are very very welcome you will not disappoint

Thumbnail of user davidk855
David K. – Martello Alley Rep

Thank you! I'm glad you enjoyed your visit!

Thumbnail of user amandaw248
1 review
0 helpful votes
October 6th, 2018
Verified purchase

Beautiful art, original gallery and excellent service. Will definitely recommend to family and friends

Thumbnail of user lynav
1 review
0 helpful votes
March 2nd, 2019
Verified purchase

I bought by his net site. It was easy and I received a follow-up the same day for the pickup estimate. Sympa proprio and good expérience.

Thumbnail of user jamesm1629
1 review
1 helpful vote
January 25th, 2019
Verified purchase

You just gotta love Dave's enthusiasm for the arts
Froid'art is a great idea. **************!

Thumbnail of user deborahh84
1 review
4 helpful votes
September 16th, 2016
Verified purchase

Last year we found it just out of the blue on one of our walks. David, the owner, was just in the process of setting up and he gave us a tour and filled us in on what his vision for the place would be. We stopped again this year and "wow" what a lovely place he has made it. I purchased something for my daughter's bedroom in her new house. I hope she likes it. She is sorting all her clothes out and putting things away. Here are some photos I took of Martello Alley. Anyone visiting Kingston needs to put this down as a "must see".

Thumbnail of user davidd257
David D. – Martello Alley Rep

Wow! Thank you so much for taking the time to write this review! I am pleased that we were able to help you find something for your daughter's bedroom. Also, my sincere apologies for replying so late. I think that review notifications have ended up in my spam folder. I will make an effort to check more often. Again, thanks so much! One thing though - you mentioned photos but I cannot see any. Please share them with us on our Facebook page. We would love to see them!

Thumbnail of user lorik173
1 review
0 helpful votes
December 5th, 2018
Verified purchase

Shopping online for art is a breeze at Martello Alley! I highly recommend it. Or better yet, go to the gallery! It is a feast for the eyes.

Thumbnail of user daved187
1 review
2 helpful votes
July 26th, 2018
Verified purchase

David others were very helpful and David was very nice and flexible and took extra steps to help me with prints. The team is enthusiastic and the art appealing and worth the diversion. It was a fun visit and I look forward to the prints!

Thumbnail of user gabrielac28
1 review
0 helpful votes
May 30th, 2019
Verified purchase

I purchased an item and paid for it in person. I was told that the item would be brought to me in Toronto the next few days but it was not. I called to follow up and I was told the same thing but it still never came. I was also told if they could not get anyone to bring the item it would be mailed to me but after I paid and even after I called they told me it would save them some postage if someone brought it to me. It's been 2 weeks and they don't update you or send items to you as promised. I guess it was my own fault for being so trustworthy and paying first.

Thumbnail of user davidk855
David K. – Martello Alley Rep

Hi Gabriela. I followed up with you. I sent another card to your address but you said it didn't arrive. Then I sent you a refund via eTransfer but you did not accept it. Also, you have not responded to my emails or phone calls. Unfortunately that is all I can do. Sorry.
UPDATE: It is 2022 and still no answer and no reply from you via email. I will copy and paste this into an email and send it to you. I have tried to send you a refund but you did not accept the eTransfer. Beyond that there is nothing I can do.

Thumbnail of user kellyt154
2 reviews
0 helpful votes
December 30th, 2018
Verified purchase

Great place to get lost for an hour or so. Very friendly! I would definitely recommend if you are looking for artwork or if you are just downtown for a stroll.

Thumbnail of user chantall27
1 review
0 helpful votes
November 3rd, 2018
Verified purchase

Brought a friend to look at art works. Great little place to visit and find art for home. Friendly place.

Thumbnail of user donaldh88
1 review
1 helpful vote
February 17th, 2018
Verified purchase

David went above and beyond as far as service. Would like to visit his gallery in person in the near future.

Thumbnail of user sueh221
1 review
0 helpful votes
May 7th, 2019
Verified purchase

I loved the store and variety of art available. A great place to visit again! The service was awesome and they made the sending of my art very easy.
However, my art was wrinkled and a little crushed around the edges when it arrived. I think the envelope was too small and maybe could have used more cardboard(or thicker cardboard?)to protect it during shipping.
That was my only complaint.

Thumbnail of user davidk855
David K. – Martello Alley Rep

Hi Sue. As you know, I sent you another print which you confirmed via email that it had arrived intact. Glad that this has been resolved to your satisfaction.

Thumbnail of user brucen25
1 review
0 helpful votes
December 13th, 2017
Verified purchase

My wife and I were very pleased with the level of quality service during our decision making and purchasing process.

Thumbnail of user davidd257
David D. – Martello Alley Rep

Thank you Bruce! I am very pleased that you are happy with your experience here at Martello Alley. My apologies, though, for the lateness of my response. Hope to see you again soon!

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Thumbnail of user davidk855
David K.

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