• Marshalls

Marshalls

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Overview

Marshalls has a rating of 3.42 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Marshalls most frequently mention great prices, and name brand. Marshalls ranks 34th among Discount Shopping sites.

  • Service
    40
  • Value
    38
  • Shipping
    28
  • Returns
    28
  • Quality
    32
Positive reviews (last 12 months): 40%
Positive
6
Neutral
0
Negative
9
14
See all photos

What reviewers want you to know

Positive highlights

  • Marshalls has great prices on all types of merchandise.
  • I love shopping for deals and Marshalls never fails.

Critical highlights

No critical highlights yet

How would you rate Marshalls?
Top Positive Review

“Alicia helped us”

Kendal H.
1/18/24

The cashier helped out with a bad buy from the store and exchange out the product. Also helped us find the email for the return. Very helpful

Top Critical Review

“Delay's in shipping”

Susan K.
1/25/24

All of a sudden processing and shipping of online orders has come to a screeching halt. I have 2 orders that it took 5 days to acknowledge that I placed an order. Now I am receiving emails stating processing and shipping could take up to 15 BUSINESS DAYS! I would really like to know what is going on, but no one will a valid answer.

Reviews (195)

Rating

Timeframe

Other

Reviews that mention popular keywords

great prices (11) love shopping (4)
Thumbnail of user wessl1
1 review
0 helpful votes
August 1st, 2023

Saadia was absolutely kind to us. She is very friendly and helpful. If you need any assistance, I highly recommend it to you

Thumbnail of user yalondap
6 reviews
9 helpful votes
December 5th, 2017

I love shopping for deals and Marshalls never fails. The only negative thing I can say about this retailer is that they have a horrible layaway policy, but it could possibly be just those particular stores Ive visited with a lack of space so you can barely utilize their layaway option.

Thumbnail of user aracelil
4 reviews
20 helpful votes
May 3rd, 2016

I like that Marshalls always has actual brand name clothing that has just been marked down. Found a scarf that I bought for a co-worker during our secret Santa. It was Vince Camuto I believe, I paid 60% off the original price. She thought it was a super expensive gift, but it wasn't ;) My only gripe is that the site is sometimes hard to navigate, and it never has as much as I'd find in the actual stores.

Thumbnail of user sh23498
8 reviews
17 helpful votes
March 18th, 2018

I love me some Marshalls every time I go in there I find a deal. Only thing I had is when you go to the clearance rack sometimes and everything is 12.99. That is not a clearance.

Thumbnail of user debbieh29
3 reviews
0 helpful votes
February 26th, 2015

I recently moved to a new city with this store. I'm loving it. Great deals, sure beats the department store prices. Only wish was they had s little more selection.

Thumbnail of user kathyk47
8 reviews
14 helpful votes
February 1st, 2016

A little higher priced than most discount stores but I usually find something good!

Thumbnail of user davidr287
26 reviews
2 helpful votes
January 18th, 2021

Good deals galore. Over Ross, but under TJ Maxx.

Thumbnail of user janiof
2 reviews
10 helpful votes
December 7th, 2017

Lojas amplas, qualidade no atendimento e diversidade de produtos. As localizações das lojas também são fáceis de encontrar, a separação dos departamentos internos são bem feitos, pois os corredores são separados por marcas de roupas o que fica muito fácil a procura.

Thumbnail of user laurenm36
5 reviews
7 helpful votes
March 31st, 2015

I really like Marshall for home goods. Great prices and selection. I don't purchase clothing or personal items there selection and quality is lacking.

Thumbnail of user robertom29
30 reviews
27 helpful votes
May 24th, 2016

Just like its sister company, T. J. Maxx, Marshalls has national brands at lowest prices everyday. Marshalls does the 'shopping-around' for customers by reliably delivering the best value.

Thumbnail of user mayumip
6 reviews
8 helpful votes
May 31st, 2016

Cheap products but you get what you are paying for. Do not expect a great quality

Thumbnail of user catherinel18
12 reviews
27 helpful votes
April 8th, 2016

But prefer TJMaxx, and Home Goods.

Thumbnail of user janetm64
6 reviews
3 helpful votes
March 12th, 2016

Marshall's was my first try. I've already ordered a number of times at this site, only experienced good experiences. Usually I have my order within a week at home.

Thumbnail of user wendyp17
7 reviews
0 helpful votes
January 27th, 2015
Thumbnail of user marikad1
12 reviews
9 helpful votes
April 13th, 2016

Good store

Thumbnail of user olgad13
4 reviews
17 helpful votes
August 4th, 2016
Thumbnail of user jank32
10 reviews
35 helpful votes
September 30th, 2016

Yesterday I saw a $2000 bag with $550 clearance tag! You never find that kind of deal online. Maybe if you actually go to an outlet?
Although I wish they display them more carefully so that it doesn't get small scratches.

Thumbnail of user janicem23
9 reviews
0 helpful votes
August 12th, 2015

They have good variety and some great stuff but they will run out of sizes

Thumbnail of user conniee6
33 reviews
74 helpful votes
September 22nd, 2015

This place has name brand merchandise at marked down, reasonable prices. I have bought numerous clothes and shoes from Marshalls. If you go to the store, you just have to go when they get the shipments in and have to look through racks of clothes to find what you want.

Thumbnail of user paulaj14
26 reviews
20 helpful votes
January 29th, 2015

Marshalls is very good, it has a lot of quality items but not a great selection. The store is very clean and the products are on trend

Thumbnail of user crystalo7
2 reviews
0 helpful votes
October 21st, 2015

Love this store for a bargain without waiting for a sale.

Thumbnail of user gloriettaa
19 reviews
13 helpful votes
August 13th, 2015

Great and awesome shoes and bags

Thumbnail of user shanellt1
11 reviews
2 helpful votes
Thumbnail of user suziec3
1 review
0 helpful votes
February 27th, 2015

Fantastic items & prompt services.

Thumbnail of user julies42
25 reviews
47 helpful votes
November 17th, 2015

Great prices and quality...

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About the business

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