• Manscaped

Manscaped

Overview

Manscaped has a rating of 2.98 stars from 863 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Manscaped most frequently mention credit card, phone number, and bank account problems. Manscaped ranks 2nd among Shaving sites.

  • Service
    382
  • Value
    396
  • Shipping
    389
  • Returns
    186
  • Quality
    389

This company does not typically respond to reviews

Positive reviews (last 12 months): 4.3%
Positive
1
Neutral
1
Negative
21
107
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What reviewers want you to know

Positive highlights

  • The manscaped lawn mower works just like it is advertised.
  • Best product I used for my nads, the ball toner on top saves me from chafing.

Critical highlights

No critical highlights yet

How would you rate Manscaped?
Top Positive Review

“Best kit ever!”

gianni a.
7/2/22

The amazingly priced, high-quality products that come with the lawn mower 4.0 box set is incredible, nut to add on to it, the plow and weed Wacker items increase my opinion a ton. The items work amazingly and the batteries last for ever on a single charge. The careful packaging makes it all the more delightful. Definitely recommended to anyone needing a shave or even just a nice care kit. The only thing I wish they had was an all in one pack with everything.

Top Critical Review

“Terrible quality. Only lasts about a year.”

Sean R.
1/19/24

I have purchased 3 products by Manscaped and all 3 kicked the bucket just after the warranty expired. My recent casualty, the Beard Hedger. Shows a full charge and a good, long charge and will not turn on, despite the battery meter showing full. I won't even bother reporting this one to their customer service team, as I was told "tough luck" regarding my previous 2 shavers. Stay away from this company unless you want to buy a new one every year.

Reviews (863)

Rating

Timeframe

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Reviews that mention popular keywords

lawn mower (65) ball toner (16) body wash (13)
Thumbnail of user mohammeds145
1 review
0 helpful votes
January 24th, 2021

I have used many shavers and trimmers from my collage days, but I can safely say that Manscaped is something apart. The seamless trim finish it gives is what I was always looking for, without nicks and cuts. The Led light is also a feature I thought that was highly smart in part of the developer. There was a mix up of the boxers sizes, which they promised to sort out, but besides that, quality speaks for itself. Personally feel the package plan is a great gift idea.

Tip for consumers:
Its easy to use.

Products used:
Trimmer, and weed wacker

Service
Value
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Thumbnail of user samr739
1 review
0 helpful votes
March 3rd, 2022
Verified purchase

There are definitely better shavers on the market for the price, but if you've already got one or you're looking for something tiny and wireless, then it's not bad! Just don't use it in the shower!
I didn't realise I had signed up for the monthly subscription, so they sent me an item and charged me - however I shot them an email asking to cancel and they immediately cancelled the subscription and refunded me. They apologised for the inconvenience and sent me the item for free as a gesture of goodwill.

Tip for consumers:
The waterproofing and torch are not that useful.

Products used:
Shaver, deoderant

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Value
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Quality
Thumbnail of user jimmyd161
1 review
1 helpful vote
April 8th, 2021

The Lawn Mower 3.0 trimmers give the closet shave I've ever gotten from clippers. The size and being wireless are fantastic. I thought the headlight was silly... until I used it!
The thing that would make this AMAZING is a long, angled handle to pop the clippers into... for those impossible to reach areas (the back!). I've suggested this to them. I can't be the only one!
I'd add a pic of my experience... but... who wants to see my balls? Anyone?

Thumbnail of user brenth274
1 review
0 helpful votes
January 16th, 2021

The only reason I didn't give it a full 5 stars is because I believe the one area that could be improved are the instructions and helpful content. There was virtually none in the box and I even had to surf online to see if I could find some better instructions. Other than that, very happy and loving my purchase!

Value
Shipping
Quality
Thumbnail of user solomonn15
1 review
0 helpful votes
December 15th, 2021

The tools are amazing. I love the lawnmower and the nose trimmer. The scent is the same for everything and in my opinion could be better, it's definitely not my favorite smell but it smells better than BO. Overall these are great products I really recommend everything except the plow I think there are much better razors out there for cheaper that work better.

Tip for consumers:
Wait for discounts and don’t get the cologne.

Products used:
Lawn mower 4.0
The Plow
Weed Wacker
Cologne
Crop care kit

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Value
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Thumbnail of user toddk229
2 reviews
0 helpful votes
June 20th, 2021

Can't complain about it at all, My wife even likes it! Simple to use, easy to take care of and restock/resupply has perfect timing.

Products used:
Just the razor and blade replacements.

Service
Value
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Quality
Thumbnail of user michellem2332
1 review
0 helpful votes
March 4th, 2021

My son received your trimmer and products and has really been impressed with his results, I would recommend this company, also great gift ideas

Thumbnail of user brittanya157
1 review
0 helpful votes
January 17th, 2021

Great quality products! Love the sets they have on stock. Due to the time I ordered it did take a little longer than expected for delivery. I did have to reach out and inquire about the status of my order but the staff member was so apologetic about the delay and said he would check on it and get it out as soon as possible and would directly email me with the tracking info as soon as it was available. & he did. Such great products and a friendly staff! Definitely will keep doing business with them!

Tip for consumers:
Perfect idea for your special hunny

Products used:
The boxers, lawnmower, weed waker, crop preserver and travel bag

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Value
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Thumbnail of user williamk1367
1 review
0 helpful votes
July 1st, 2021

I haven't had my mancaped long certainty not long enough to do a full review.
Really like the toner and deordent, I'm really impressed by the quality and roughness of the trimmer. Dropping it once and expecting the worst, I was surprised at durability
Wm

Thumbnail of user camm51
1 review
0 helpful votes
June 24th, 2021

I ordered the full kit. This has been the 2 trimmer i have bought and will stick with them. All the products smell good and last a decent amount of time over the day

Thumbnail of user seap
1 review
0 helpful votes
July 9th, 2021

I'd recommend Manscaped products to just about anyone has masculine hygiene requirements. I get complemented on the scent of these products more than I have using any other brand. Now if only they had an armpit deodorant then the set would be complete!

Thumbnail of user wendyf406
1 review
0 helpful votes
June 7th, 2022
Verified purchase

I've been a customer of Manscaped for some time now, buying a Lawn Mower 3.0 for myself and then after loving it so much I later bought one for my brother. Shortly after that, I started to have issues charging it, but after contacting support and getting a quick response, I resolved the issue. Eventually, however, the thing stopped working entirely and would not charge. This was fine for a while as I shared a bathroom with my brother, I just used his working one by replacing the razor with one of my own. This worked for a while until eventually, the same issue befell my brother's Lawn Mower 3.0
I contacted Manscaped Customer Service and within minutes I had not just my own, but my brother's replacement Lawn Mower 3.0 on the way, completely free.
It is a shame that the thing broke in two examples after only having them for a year, but with customer service like that I really can't be mad.

Products used:
Lawn Mower 3.0 and various accessories.

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Value
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Thumbnail of user carlosg481
1 review
0 helpful votes
January 14th, 2021

Loved all the products I purchased from Manscape. The wifey was iffy at first when I bought the lawn mower 3 but now has come around to the idea of keeping the grass low. Can't wait to see what other ideas Manscape has for the future!

Shipping
Thumbnail of user richards2903
1 review
0 helpful votes
March 4th, 2021

I purchased the Manscaped Performance Package plus their brand of cologne & couldn't be happier with my choice. The included toiletry bag feels premium as well as durable to last for many trips ahead. The boxer briefs have that quality stitching that reminds me of Nike Dri-fit products, which is a plus in my opinion... and the magic mat will give you a laugh guaranteed. Yet, I must say their products regarding the body hair trimmer, nose/ear hair trimmer, deodorant & ball toner are 2nd to none. Knowing that you can use it in or out of the shower is awesome & if you like the smell of pine or tea tree oil I would suggest their cologne, quite fragrant. Just keep in mind that some products are over 3.4oz Hope this review helps the next curious traveler that I once was.

Tip for consumers:
Ideal for travel/backpacking

Products used:
Body Trimmer, Nose/Ear Trimmer, Ball Toner, Cologne, Deodorant, Boxers, Toiletry Bag

Thumbnail of user kyled175
1 review
0 helpful votes
September 26th, 2020

More gentle than most other body trimmers. Got the job done just as advertised. I did have to go over some areas twice but overall I am satisfied with this product. I would recommend it.

Thumbnail of user mannyr22
1 review
0 helpful votes
October 2nd, 2020

Lawnmower 3.0 really doesnt nick the skin and works well in the shower. Plus the built in light helps see the hard to reach places. You may need to do an extra pass or 2 if you're using the safety attatchment.
Shears (nail grooming kit) has everything you need. Just be careful when opening so you dont poke yourself with the tweezers.
Cologne has a great fresh smell. Although I dont think it lasts all day.
Plow (razor) works well even with just 1 blade. Make Sure you screw the bottom portion tight so it doesnt loosen mid-shave.
Overall Great product that lives up to its purpose.
4 stars.

Thumbnail of user karenf1134
1 review
0 helpful votes
January 6th, 2021

My boyfriends uses and loves all the products except for one.
The Weed Whacker is great for men or women.
The auto-replacement program is unnecessary and I cancel it.

Products used:
Boxers, Trimmers, Razors, Kits

Service
Value
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Thumbnail of user at187
1 review
0 helpful votes
January 14th, 2021

It's a great little trimmer and very effective in most areas. The lighted head makes it easy to see where it's cutting and where it might've missed. It's quiet and the battery lasts for hours. It's my first trimmer from Manscaped, so I can't compare it to its predecessors, and that's the only reason I didn't give it 5 stars.

Thumbnail of user julienc27
1 review
0 helpful votes
June 19th, 2021

I had heard of this company a little over a year and a half ago. I didn't think it was legit till a friend told me to give it a shot. I have had the lawn mower 3.0 for awhile now along with other nifty manscape products. It's been a great product and I'll keep buying from manscape.

My only gripe is that I would hope they would send out an email confirmation in a timely manner after being charged for a monthly product I buy. So far things have been moving in the right direction! But that does need to improve.

Overall Manscape has acquired a reoccurring customer for awhile.

Tip for consumers:
Do your research on what products will work for you. Lawn mower is a definite buy though!

Products used:
Lawnmower 3.0, ball cream, replacement razor and crop duster

Service
Value
Shipping
Quality
Thumbnail of user alexanderm551
1 review
0 helpful votes
March 10th, 2022

MANSCAPED WORKS!
Tell your friends. Great products, deliver great results, manscaped are the real deal...

Thumbnail of user jamesg3223
1 review
0 helpful votes
December 31st, 2021

Manscape has some very good products from their razor's to their line of lotions and their down there products. As a first time purchaser I was very impressed with the easy of using the Lawnmover 4--No cuts doesn't pull any of your hair while trimming in your sensitive area's. The Lawnmover 4 package is well worth purchasing--comes with not only the razor but a nose trimmer and a few of their products which makes taking care of down there care simple.

Tip for consumers:
Lawnmover 4 package is well worth the money if you looking for taking care of down there.

Products used:
Lawnmover 4 package.

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Thumbnail of user michaelb5317
1 review
0 helpful votes
December 6th, 2020

I love the Manscaped products. High quality and work very well. A bit expensive though. And unfortunately, the electric razor can nip your sac if your sac is wrinkled; otherwise, it would be a 5-star rating. Tried to add a pic of my nicked sac and it wouldn't let me.

Thumbnail of user rona286
1 review
0 helpful votes
October 28th, 2020

Manscaped offers quality, affordable products with easy, hassel free refills for all your grooming needs. I would recommend this product to everybody.

Thumbnail of user philiph474
1 review
0 helpful votes
April 1st, 2022

I have found the products invigorating and use them frequently. The Lawnmower works nifty. Can't wait to use it again. If fact I just bought the bundle for Body wash and shampoo

Thumbnail of user tekaelaf
2 reviews
0 helpful votes
February 25th, 2021
Verified purchase

I bought this as a Christmas and Valentine's gift for my brother and he enjoys the quality and smell of products. He didn't fit the boxers, so I wore them and they feel great! Made out of a good material!

Tip for consumers:
Great gift for any guys in your life if you can't think of anything to give them or you want to try anything new!

Products used:
Everything on the site (literally)!

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From the business

Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.

Learn more at https://www.manscaped.com/

Company Representative

Thumbnail of user ryanf137
Ryan F.
Typically does not respond to reviews

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