Manscaped has a rating of 2.98 stars from 863 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Manscaped most frequently mention credit card, phone number, and bank account problems. Manscaped ranks 2nd among Shaving sites.
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The amazingly priced, high-quality products that come with the lawn mower 4.0 box set is incredible, nut to add on to it, the plow and weed Wacker items increase my opinion a ton. The items work amazingly and the batteries last for ever on a single charge. The careful packaging makes it all the more delightful. Definitely recommended to anyone needing a shave or even just a nice care kit. The only thing I wish they had was an all in one pack with everything.
I have purchased 3 products by Manscaped and all 3 kicked the bucket just after the warranty expired. My recent casualty, the Beard Hedger. Shows a full charge and a good, long charge and will not turn on, despite the battery meter showing full. I won't even bother reporting this one to their customer service team, as I was told "tough luck" regarding my previous 2 shavers. Stay away from this company unless you want to buy a new one every year.
Beware! When you purchase this product, without a clear explanation, you will be signed up for a recurring subscription of things you don't need. The amount is taken from your account - between $22 - $35 each time a shipment of blades, lotions, etc., is sent. You must log back in to cancel - if you can figure out how.
I want to be upfront first and say that I typically love this company and will still recommend their products. However, when my lawnmower 3.0 just stopped working, I emailed in for tips or a replacement, they said to charge it and it's out of warranty so no replacement will be sent. They did give me a discount code to use for a newer model. I purchased the newer model and waited about 3 weeks for it to come in. While I was waiting the old lawnmower 3.0 (still not working even after troubleshooting) randomly turned on at 2am waking me in a panic. On top of that it WASNT TURNING OFF. I quickly put it on the charging mount and it turned off but after being off the charging mount for 5 mins it happened again! I emailed them again for more troubleshooting and they said to let it drain its battery. I thought that to be an unsafe resolve, and now throwing it out is also unsafe as a wireless hair trimmer could randomly turn on in the garbage can, heating up and cutting into anything near by.
Now as my new lawnmower 5.0 arrive the packaging was done so lazily it gave me the motivation to leave this review. Again, I still like this product even after this, but the lack of consideration to safety and the customers experience is severally lacking. It's disappointing.
Products used:
Lawnmower, underwear, nose trimmer
I purchased my manscape kit with the lawn mower 3.0 approx 2 years ago. It's stopped holding a charge. I might have used it once a month. When I contacted manscaped support with my order number, I was informed it was out of warranty. I understand items don't last forever but I used it at most 24 times at 10 minutes each time. That's about 4 hours in 2 years. Really, anyone else have this problem? Speak up.
I'm very disappointed with this product
Tip for consumers:
Don’t purchase this item
Products used:
Manscaped mower 3.0, ear trimmer, tool kit
I only used it twice and it just shut down charges but will not turn on suspect the switch. What can you expect MADE IN CHINA. It looks like a nice product and did work well the two times I used it, did nick myself. Sounds like a great product good advertising. Reading the reviews seems the stop working is an issue. Lights are on but nobody is home. Warrantee costs more than the hassle to send it in. Will not buy another quality controi is a isssue.
Don't waste your money. The only reason it might not knock your boys is due to how incredibly under powered it is. Not only that but there is no way to even increase the power. It has one really underwhelming speed. Note: I'm not even hairy. I stopped halfway through & used a dull razor to save time. (No hyperbole) DO NOT BUY! I couldn't be more disappointed in a product. Especially after all the hype from the advertising. I'm usually too lazy to return things I buy online much less review them BUT for this I shall make a principled exception! This is personal.
Years ago, I ordered the Mk. 3 handheld trimmer/groomer, and it worked really well. I ordered it via PayPal, but didn't realize at the time that this information was going to be applied to an auto-refill service for other stuff that I didn't ask for, and wasn't interested in. I only just checked my bank account now, and I've been getting charged $20 every three months for stuff I never used, and didn't ask for. If you're going to order anything Manscaped, make double and triple sure you aren't signing up for something on accident.
For me, I'm gonna stick to the crappy $2.00 disposable razors I can find in stores. They get the job done just fine, and won't suck an extra $80 a year from my wallet while I'm not paying attention.
I used the ball trimmer and was really gentle with it but still got scars on my balls from the ball trimmer. This product is a waste of money and all marketing gimmick. The boxer shorts were good and comfy, the nose trimmer is crap. The ball deodoriser and spray is good. But due to the experience ive had with ball trimmer i wont recommend it to others.
Products used:
bought the package ball trimmer, nose trimmer, deodorants , boxer shots
Why do you have a customer service number if it is just a message telling people to go to website? We tried stopping Auto refill online but system would not accept sign in, tried new password but again rejected. I called company only to hear message, contact online? Frustrated we had to cancel credit card to stop automatic charges. Do better! I can't imagine we are the only ones frustrated by this
Tip for consumers:
Know what your signing up for. Automatic contracts are usually way to automatic, and companies should have a number where one can talk with someone
Whilst I haven't had any nicks I haven't really given it a proper go in the sensitive areas - just trimming around the top I found it grabbed on to hair and pulled - not very smooth at all. There are meant to be lots of little blades to stop nicks, but on inspection my Phillips 5000 beard trimmer has way better blades and gives a smoother finish - If I hadn't thrown out the packaging I would be sending this manscaped 3.0 back - marketing bollox (pardon the pun)
It DOES NOT do as it's advertised, I went nice and slow and the first thing it does is cut me deep blood everywhere multiple times. Great body trimmer with but it's NOT made for the skin down below. It took over 2 weeks for my product to arrive and the tracking website was completed garbage, it never updated. And now the trimmer which was advertise to be a sensitive shave for your balls is a a big fat lie.
Hi Kevin,
I am sorry to hear that you have had issues with our timmer, it sounds like you may have been using it incorrectly.
Please send me an email directly at ceckstrum@manscaped.com and I will work to help get this resolved.
-MANSCAPED Team
Satisfied with products, but after having baught products worth 100 dollars and then getting after 2-3 months an unregistered order of replacement blades worth 20 dollars without my concent billed to you and taken from your bank account I am quastioning my trust towards this company. Very weird qnd disgusting way of trating your custommer.
It's nothing better than a regular WAHL razor, you'll still get nicked and cuts, even when being extremely slow and delicate. Don't let the marketing fool you, for those who just bought theirs for Christmas, RETURN it ASAP!
Hi Baden,
We are sorry to hear that you weren't happy with your product.
Please send us a message at support@manscaped.com and we will work to get this resolved.
-MANSCAPED Team
Ok and now what do we do? I ask them puzzled? I already paid the money! Ok ok give us your details and we will solve... they bn two weeks have passed and they still haven't solved even on the phones I don't answer anymore
Tip for consumers:
do not dare to buy
I mostly use hair trimmers for my chest hair, I had been using a 3+ year old Remington trimmer but decided to "upgrade" to a manscaped trimmer. First off, when you turn this thing on you can tell it's underpowered. The Remington sounds like a hair trimmer should, the manscaped sounds like an infant blowing out the candles on her birthday cake. The Remington is a once over device, one pass on an area and the job is done. However I found with the manscaped I had to go over an area 3-4 times to get the desired result, and my chest hair isn't particularly thick. Even on my balding dome I found that the manscaped wasn't man enough for the job.
My advice, forget the hype and buy a decent hair trimmer, this thing really isn't worth the money!
Hi Andy,
Thank you for sharing your experience. Ensure that you charge your Lawn Mower before using (5-8 hours).
If you charge the Lawn Mower and are still not totally happy with it's performance, we always offer a 30-day money back guarantee. Please just reach out to us at support@manscaped.com and we will get you taken care of:)
-MANSCAPED Team
Founded by Paul Tran in 2016, San Diego, California-based MANSCAPED™ is the global men’s lifestyle consumer brand and male grooming category creator trusted by over five million men worldwide. The product range includes a diversified line of premium tools, formulations, and accessories designed to introduce and elevate a whole new self-care routine for men. MANSCAPED’s collection is available internationally in 39 countries via DTC and on Amazon in more than 100 countries worldwide. Retail placement includes Target®, Best Buy, Macy’s, and Military Exchanges in the U.S. and Hairhouse locations in Australia.
Learn more at https://www.manscaped.com/
Hi Justin,
Ensure that the device is charged fully before use (typically 5-8 hours needed for a full charge).
If you are still having issues, please reach out to us at support@manscaped.com.
-MANSCAPED Team