Mano Mano has a rating of 2.51 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mano Mano most frequently mention customer service, next day, and concrete guarantee problems. Mano Mano ranks 51st among Do It Yourself sites.
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Received my Grey recliner chair yesterday. Ordered Friday was to arrive 1st or 3rd of March. Came 28th Feb. Well packed and I love it. I was bit apprehensive (as a lady on my own) I had to fit the legs and slip in the back of the chair, dead easy. Philips screw driver needed. The nice girl on the chat line assured me it was easy, she was right, good customer service before and after. OK only had it a day but I know if any problems I am confident they are there to help. I don't have a lot of space the size of the chair is just fine. One happy customer and delivery excellent. I would buy form Mano Mano again. Thank you.
Poor quality and poor customer service. I have had this pergola for less than one year all the corner brackets that support the main frame has rusted and snapped. I have emailed and asked for new brackets told no as it's older than the 6 month warranty then when I asked if I valued buy them I was told no. In other words you need to buy a new one. I don't think something that's costs so much money should only last one summer.
Product unsatisfactory…. Excellent communication from customer care, responding immediately to problems stated, reaching a satisfactory conclusion.
I found ManoMano to be quick and efficient. Prices good
Claire has given me a very good service in what was a frustrating experience.
Dear Beverley,
Thank you so much for taking the time to write this review. We are delighted to know you appreciated our work.
Please do not hesitate to get back to us should you need any further assistance.
We are here and happy to help!
Have a great day!
See you soon on ManoMano.co.uk
ManoMano: all your DIY, home improvement and gardening products at the best prices
Hi Kevin,
Thanks for your message.
We hope to see you soon on ManoMano.co.uk
Kind regards,
Sophie