ManhattanLife

Never more deceived by any company or insurer. The allotment for a pair of glasses is pathetic, it's hidden in policy verbiage with no amount given. Came recommended by Boomer Benefits and as Medicare rider, Vision Dental Health. Very disappointed. Ripped me off for $700.

They love to take your monthly payment, but good luck finding an agent that actually cares. I have submitted 2 claims, we are relatively healthy, they continue to find fault with the claims but don't let you know unless you call repeatedly.

This company is really a joke. I made the stupid mistake in trying to do business with this insurance company almost three years ago, after about two or three months, I spoke with someone and told them that I NO LONGER wanted to do business with them. Just three months ago I decided to take a look in MyPay to go over my deductions and I found out that Manhattan Life had again, started taking allotments in the amount of $49.00 dollars out my checking account for at least from February of this year (2023). This is fraud and I really do not know how to address the issue, but my plan is to talk to someone in their corporate office and also report this incident to the better business bureau. I've never been so insulted and disrespected in my life.

I just had a baby. And it's so hard to claim my benifits smh. Good thing i had my savings to take care of me and my kids while out on maternity leave. I would not recomend at all. THE WORST! And they take money from you every paycheck.

I would not get a policy from this company they make it really hard to get a claim approved but never hard to get your premiums. Do not recommend them to Anyone

I have had good and bad insurance programs over the years. Manhattan Life First Health is by far the worst. Do not fall for the sales pitch. On paper the program looks like a good value until you are in the program and they refuse to pay the majority of claims. I required a hand surgery and their response to the physician and the hospital was "pay our of pocket and we will review the codes on the bills and determine if we will pay". WTF, have you ever heard of such a thing? Spend $40k and we will let you know later. On top of that, the scumbag representatives disappear after they bend you over. Run from these clowns, a total waste of money.

I have been paying this company
Thru payroll deductions since 2016, twice a month they deducted their fee.
In April on this year 2023, I became severely disabled and tried to rely on this company to cover my disability claims. From the start this company began issues with me when it was time to pay out.
They even went so far as to want the doctors progress notes, the doctor's signature with the comment; under continuation of care"" isnt enough to suffice. They are not part of my care team, therefore not privy to my protected health information. Even under HIPAA, they arent allowed to have access to my personal sensitive medical information. Especially to double check my medical Specialists.
All excuses to not pay out.
I encountered this request for my medical notes last month and I told them no for the above reasons. So I asked them what to do and they told me to have doctor state under continuation of care and I even called twice to ensure no delay in my so called Sept payment, oh by the way it won't be arriving on the 25th.
People go with AFLAC, my coworker opted for them and he had to use and never an issue per my coworker. I don't personally know.
In summary, this company is unreliable! Be WARNED.
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I would never recommend this company. If you buy a policy, read the fine print. They have put me through hell just to get half of what I paid for and counted on. I believe they make you jump through the hoops in hopes you just give up. My policy is supposed to pay me for up to one year and if my claim last that long, it won't begin to touch what I paid for this coverage. Defiantly not a customer satisfaction company.

I'm currently trying to collect from them after having surgery. It's a joke what you have to do an go through.so far I only recieved half of what I paid for an they deducted my premium from so check. Now mind you I pay every two weeks through payroll. An every time you call you get someone different which they tell you something different every time. Now mind you I've been paying for it since 2015. So nooo I would not recommend this company. An God forbid your dr makes a mistake on your forms an crosses it out an even initials it they won't except it. So you have to file all over again. I pray every day I get what they owe me.

My experience with Manhattan life disability insurance is bad! What I don't understand they have no problem in taking your money out of your check every two weeks, but when you need them, they want unnecessary paperwork which they don't even have a form for and they really are not in a hurry the process you claim! But I didn't listen to my coworkers which advice me not to keep Manhattan life disability insurance!, I should have listened. If you're looking for a good Disability Policy to cover your bills when you are sick from work try somebody else!

No really - they wanted me to mail them a check. In 2022. No really - they wanted me to mail them a check. In 2022 No really - they wanted me to mail them a check. In 2022 No really - they wanted me to mail them a check. In 2022 No really - they wanted me to mail them a check. In 2022 No really - they wanted me to mail them a check. In 2022 No really - they wanted me to mail them a check. In 2022

Extremely expensive Dental, Eye, and Hearing. $62+ for my husband and I EACH and then dental coverage is risible. My husband needed 2 crowns that they don't cover until the second year. Out of pocket over $1500 AFTER paying $1500 for the year in premiums. RUN! Find a Co-op or Dental School because all Dental Insurance is pretty horrible. I just canceled my policy.

This company is a Total Fraud! They were real quick to sell me on this policy and begin taking bi-weekly payments out of my pay. When I retired they never notified me of status of my policy nor would they refund any of the money I paid into the policy. What a steal and con of your income they pull on you. Someone should Audit them and put them out of business. I also reported them to "American Greed" as I am sure the Marketing & Sales and Administrative Staff are living high off the hog on some cruise or yacht in the Caribbean. If you are ever contacted by these Pirates - Tell them to take a Hike! What a Huge mistake I made when I signed up with them.

I love having $0 deductibles and $0 co-pays and the price has never went up since the day I enrolled a few years ago! Have never had any issues with a claim I've made, and this company has paid me the difference for whatever was leftover for the balance on a bill!

I thought it was too good to be true for the low price I was quoted but it has been very real and I'm extremely happy with the coverage. It's called 'Affordable Choice' and I highly reccomend it to anyone who can qualify for it!

I had no issue with them paying the little claims but when I went to the hospital, they kept asking me for more and more information requests and paperwork to fill out. I would submit one request and they would request more. This is just a tactic for them to not pay big claims. This should be illegal. I paid on time as promised but they wouldn't

This has got to be one of the WORST experiences dealing with almost any company in my life. Communication is horrible, topped off only by their MIScommunication. I'm told everything is good on one call, then told a week later after receiving nothing yet again, there is one tiny thing needing to be addressed. Then I go through the EXACT same thing 2 more times in the next weeks to come. Then I'm FINALLY told my claim is approved (on a Friday),and I should expect a direct deposit by Mon, but Tues at the absolute latest. On a gut feeling I called back on a Monday (mind you 1 1/2months after filing a claim) and now they MAILED a medical records request. They do EVERYTHING they can to delay and not payout. Save your time, stress, and maybe your life and just go with Aflac. This was the WORST business decision I've ever made. Oh, and yeah, I'm STILL waiting to be paid by a policy they they don't hesitate a second taking my money for.

I've paid $58 per month for a Husband/Wife cancer policy that I purchased 10 years ago. Manhattan Life did not write this policy but they acquired the original writing carrier. I recently was diagnosed with a relatively minor form of skin cancer, which was removed by a physician using the Moh's surgical procedure. I filed a claim under my Manhattan Life critical illness policy and expected to receive a 25% of face value benefit for what's considered "carcinoma in situ". However, my claim was denied because of a contractual clause that says the cancer must be invasive. In other words, had a let the skin cancer grow and spread, then the policy would have paid a benefit. I know there are better policies than this one in the market, so I'd suggest looking at companies other than Manhattan Life!

Manhattan Life is a joke. They take you threw so much. Anything not to pay you for your disability claim. They ask for all of this unnecessary paperwork. Well I will be dropping them.

Worst company ever! Always have an excuse for not wanting to pay! Now I'm stuck with bills over 7k and my credit going down. Do not recommend

They will do anything to their power to deny you. Then ask for more paperwork. I've been working on my paperwork for two months because they kept asking for paperwork from my doctor. Come to find out they denied me.

They are by far the worst short term disability company I have ever heard of, they will try to find any and every reason not to pay you and they will not pay you on the schedule it will be when they feel like it if they pay you at all. They do not at all care about the customers that they have please do yourself a favor do not use them, they have caused more stress in my life added to my injury then I ever thought possible, very hard to focus on getting better when dealing with them

Rec'd a letter today - stating that my group disability policy hasnt been paid since September 18,2020. And yet payroll has been taking out this amount consistently every 2 weeks THEN when I call their freakin idiot agent "Tiffany" HANGS UP ON ME!

I am canceling this thing - demanding my funds returned since clearly you cant even apply them appropriately. And be done with you scam artists.

LONG wait times for disability claims coverage, needless amounts of repetitive paperwork. Non empathetic staff. Never is there a quick rollover time.