• The Manhattan Club NYC

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Overview

The Manhattan Club NYC has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. The Manhattan Club NYC ranks 200th among Vacation sites.

How would you rate The Manhattan Club NYC?
Top Critical Review

“Mold in my room made me sick”

Joseph D.
3/19/18

After spending over $500 for a suite the last thing I expected was to wake up in the middle of the night with a sinus headache after a terrible night sleep and a cup of coffee I noticed that the HVAC ducks in my room had specks of black mold all over them just blowing this stuff into my room apparently I took plenty of photos as well as the air filter in my HVAC unit look like it hadn't been changed in months I could peel the dust off of it like a carpet if anyone is interested and seeing my photos to support my experience at the Manhattan Club you can email me at Joey D 1264 at gmail.com and I will be happy to share with you. I left the hotel in a rush that day because of my illness went to my doctor the next day was given antibiotics for respiratory infection that he agreed could have been caused by my exposure. I called the hotel and was practically laughed off the phone buy some rude person at the desk. It was not until a month later after an unfavorable review I posted that I was contacted by a desk manager who said he would take care of me next time I stayed there. I have no intention of staying here ever again this is my second bad experience with this hotel related to cleanliness and guests health. I give them zero Stars if I could just for their poor customer service and insulting offer of wanting me to stay there again and pick my pocket for some more money without even considering my request for a refund. I am filing a case in the New York City small claims court and we'll deal with this matter there if they don't come across with a complete refund

Reviews (1)

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Thumbnail of user josephd131
3 reviews
2 helpful votes
March 19th, 2018

After spending over $500 for a suite the last thing I expected was to wake up in the middle of the night with a sinus headache after a terrible night sleep and a cup of coffee I noticed that the HVAC ducks in my room had specks of black mold all over them just blowing this stuff into my room apparently I took plenty of photos as well as the air filter in my HVAC unit look like it hadn't been changed in months I could peel the dust off of it like a carpet if anyone is interested and seeing my photos to support my experience at the Manhattan Club you can email me at Joey D 1264 at gmail.com and I will be happy to share with you. I left the hotel in a rush that day because of my illness went to my doctor the next day was given antibiotics for respiratory infection that he agreed could have been caused by my exposure. I called the hotel and was practically laughed off the phone buy some rude person at the desk. It was not until a month later after an unfavorable review I posted that I was contacted by a desk manager who said he would take care of me next time I stayed there. I have no intention of staying here ever again this is my second bad experience with this hotel related to cleanliness and guests health. I give them zero Stars if I could just for their poor customer service and insulting offer of wanting me to stay there again and pick my pocket for some more money without even considering my request for a refund. I am filing a case in the New York City small claims court and we'll deal with this matter there if they don't come across with a complete refund

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