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Malwarebytes has a rating of 1.82 stars from 121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Malwarebytes most frequently mention credit card, customer support, and many years problems. Malwarebytes ranks 111th among Antivirus Software sites.
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So after a few emails from support (*******@malwarebytes.com) I got this straightened out and I gave them the pft duh advice of putting support email on website for free. They thanked me, gave me a free year of MB and I got it all up and going again. All looks good now.
There is no way to get customer support from this company - its all virtual and does not provide a way to specify a unique problem - if it doesn't fit the criteria in their virtual interchange you are out of luck - no way to connect with a live person. Try to get support and all you get is on-line sales promotions - My God, I am already a subscriber. Don't try to sell me something before you solve my problem! Waste of time!
So after a few emails from support (*******@malwarebytes.com) I got this straightened out and I gave them the pft duh advice of putting support email on website for free. They thanked me, gave me a free year of MB and I got it all up and going again. All looks good now.
Just paid another year but messed up email and now im screwed. No support number or email means i just wasted my money. I will never get this $#*! product again
This is a legitimate site, i had tried it and have not uninstalled it since the day i got it
Tip for consumers:
good ware
Malwarebytes is a site that offers Anti-Malware software for cleaning up those little nasties that creep through. I have used the Free version of this software and always seems to get the PC running smoothly again after any hiccups.
The program is not a virus. It is truely a legit website and will help clean your computer from the fake ICE virus.
I have downloaded and have being using the free version of it. Compare to a seweral other malware removers I have tried this finaly worked for me.
Please make sure that no other malware remover programms are on your computer, because in general they 'compete' with each other.
Before installing this one I uninstalled all the others by using the Control Panel. Unfortunatelly one of them the CA Internet Security Suite which I downloaded for free being Optonline.net costumer gave me very hard time. This is a long story thou.
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Malwarebytes protects you against malware, ransomware, and other advanced online threats that have made antivirus obsolete and ineffective.
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