• MakeYourOwnJeans

MakeYourOwnJeans

Ratings On Other Platforms

Trustpilot
3.1 / 5
ResellerRatings
1 / 5

Overview

MakeYourOwnJeans has a rating of 3.91 stars from 321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MakeYourOwnJeans most frequently mention high quality, and second pair. MakeYourOwnJeans ranks 2nd among Jeans sites.

  • Service
    57
  • Value
    131
  • Shipping
    131
  • Quality
    161

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
8
Neutral
0
Negative
2

Instant Feedback

6
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Ok quality, ok fit, ok return speed, ok customer service but nothing great.
How would you rate MakeYourOwnJeans?
Top Positive Review

“I love that all styles are available regardless of...”

Hazel F.
2/24/24

I love that all styles are available regardless of gender. Great site. Sometimes I just drool over the leather.

Top Critical Review

“I have never had a more difficult experience ordering...”

Claude W.
2/5/24

I have never had a more difficult experience ordering something off of the internet. I have made contact several times with no real help whatsoever. If I didn't like the style and concept and it wasn't exactly what I was looking for I probably would have abandoned my search long ago. But I'm hoping if all works out I can order some more and sports jackets for myself.

Reviews (321)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (63)
Thumbnail of user allanl68
1 review
0 helpful votes
March 19th, 2020
Verified purchase
• Updated review

Appears to be a good quality, well made product with options to personalise for a unique look.

Value
Shipping
Quality
Appears to be a good quality, well made product with...
February 14th, 2020
Verified site experience
• Previous review

Appears to be a good quality, well made product with options to personalise for a unique look.

Thumbnail of user tome363
2 reviews
0 helpful votes
December 31st, 2020

I have bought several things on top hatter I highly recommend Top hatter To everyone If you haven't tried it You should

Thumbnail of user mikef1023
1 review
0 helpful votes
January 4th, 2021
Verified purchase
• Updated review

Super quality and it's something very special because it's 70% handmade

Reason I chose this business:

It was a coincidence, I've been looking for a jacket like this for years and thank you, the search is successful and the price is just great

Reason I chose this product:

I've been looking for a jacket like this for years and thank you, the search is successful and the price is just great

Value
Shipping
Quality
Ok
December 13th, 2020
Verified site experience
• Previous review
Thumbnail of user gabrielas68
1 review
0 helpful votes
November 15th, 2020
Verified purchase
• Updated review

Great website, love the idea of having custom made jeans. Be wary of the colour, the photo on the website made the jeans look lighter. When my jeans came, they were mid-wash instead of light wash.

Reason I chose this business:

I was having a hard time finding the most 'perfect' pair of jeans. Then I found out that there is a way to customize jeans using this website.

Reason I chose this product:

I was desperate for a new pair of jeans.

Service
Value
Shipping
Quality
Very easy to use
October 14th, 2020
Verified site experience
• Previous review
Thumbnail of user delilahr9
5 reviews
1 helpful vote
July 16th, 2021

Recently I got jeans and I literally love them! I am going to order another pair soon and I am sure that it will be no less wonderful.

Service
Value
Shipping
Quality
Thumbnail of user scottj766
1 review
0 helpful votes
December 11th, 2020
Verified purchase
• Updated review

Extremely glad you're offering 7oz, 8oz, 10oz lightweight 100% cotton denim! Great jeans for a warm textured denim. I got the lightest offering, the 7oz. It's comfortable in cold weather, such as below 60F, or actually maybe below 55F, without any sun. And, with sun exposure while wearing, below 45F,… otherwise the fabric texture feels too warm. Below freezing temperature, it's good, it's adequate, it's comfortable.
I'd like for the denim fabrics to also be in smoother-cooler denim texture (a finer texture which is made by some clothiers) which feels cooler in temperature not so warming, - a matter of the fabric structure/texture.

Reason I chose this business:

The product: Low density-weight and affordable price.

Reason I chose this product:

Low density-weight and affordable price.

And they also have great customer service.

Value
Shipping
Quality
Extremely glad you're offering 7oz, 8oz, 10oz lightweight...
November 18th, 2020
Verified site experience
• Previous review

Extremely glad you're offering 7oz, 8oz, 10oz lightweight 100% cotton denim!

Thumbnail of user iana150
1 review
0 helpful votes
April 12th, 2021
Verified purchase
• Updated review

Ordering was easy, and the products look and fit great.

Reason I chose this business:

I have been using the company for over 5-years.

Reason I chose this product:

I needed well made and fitting pants

Quality
All good
March 21st, 2021
Verified site experience
• Previous review

All good. No issues

Thumbnail of user greyk3
1 review
0 helpful votes
April 5th, 2021
Verified purchase
• Updated review

This was my second pair from Makeyourownjeans, nothing was left to be desired.

Quality
Clear site layout, options
March 15th, 2021
Verified site experience
• Previous review
Thumbnail of user geralds347
1 review
0 helpful votes
April 6th, 2021
Verified purchase

The first pair I did not measure correct.
I am getting the measurements better.
I will get more.

Reason I chose this business:

I could afford them.

Service
Quality
Thumbnail of user waynee41
2 reviews
0 helpful votes
April 8th, 2021
Verified purchase
• Updated review

My experience has been positive i have received my orders faster than before

Reason I chose this business:

Good product excellent choice of materials lots of colors to chose from and for the custom fit

Reason I chose this product:

Trying to rebuild my wardrobe due to recent weight loss

Quality
Very good
November 14th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Great product

Thumbnail of user philm527
1 review
0 helpful votes
April 8th, 2021
Verified purchase

A simple website to use.
A great way to create your own style.

Reason I chose this business:

It’s hard to find clothing for my height.
Make your own jeans has changed that for me.

Reason I chose this product:

Nice colour and look.

Quality
Thumbnail of user colinw110
2 reviews
0 helpful votes
April 7th, 2021
Verified purchase
• Updated review

High quality craftsmanship. High quality leather. Happy with the experience.

Quality
Very good quality workmanship
June 21st, 2020
Verified site experience
• Previous review
Thumbnail of user lillians214
1 review
0 helpful votes
January 29th, 2021
Verified purchase
• Updated review

You guys have a nice website & everything is clear, even the measurement demonstrations. Looking forward to my cool new jacket!

Value
Shipping
Quality
You guys have a nice website & everything is clear,...
January 7th, 2021
Verified site experience
• Previous review

You guys have a nice website & everything is clear, even the measurement demonstrations. Looking forward to my cool new jacket!

Thumbnail of user lukeh229
2 reviews
0 helpful votes
January 11th, 2022

Friendly and professional consultants, good quality, according to the specified sizes, timely delivery

Thumbnail of user mikeb1547
1 review
0 helpful votes
December 18th, 2020
Verified purchase
• Updated review

It was quite easy and great.

Value
Shipping
Quality
I was quite easy and great
June 22nd, 2020
Verified site experience
• Previous review
Thumbnail of user davidb5310
1 review
0 helpful votes
December 26th, 2020
Verified purchase
• Updated review

Ordering was very easy

Reason I chose this business:

I have ordered many jeans over the past several jeans and they have always been excellent

Reason I chose this product:

For the particular pair of jeans I just received, the color and fabric were what I wanted

Value
Shipping
Quality
Ordering was very easy
December 4th, 2020
Verified site experience
• Previous review
Thumbnail of user jamiew544
1 review
0 helpful votes
January 20th, 2021
Verified purchase

Quick and easy

Reason I chose this business:

Other sites didn't explain the measurements properly

Reason I chose this product:

Short and fat

Value
Shipping
Quality
Thumbnail of user grahams123
1 review
0 helpful votes
January 31st, 2021
Verified purchase

Quality of tweed pants exceptional

Reason I chose this business:

Personalized fabric color and design

Reason I chose this product:

Quality pants at good price

Service
Value
Shipping
Quality
Thumbnail of user geraldv99
1 review
0 helpful votes
January 31st, 2021
Verified purchase

My experience excellent

Reason I chose this business:

Could not find this job coat anywhere

Value
Shipping
Quality
Thumbnail of user kristoferl2
1 review
0 helpful votes
February 23rd, 2021
Verified purchase
• Updated review

Love this site!

Service
Value
Shipping
Quality
Love this site!
January 29th, 2021
Verified site experience
• Previous review
Thumbnail of user robertd1725
2 reviews
0 helpful votes
February 24th, 2021
Verified purchase
• Updated review

User friendly-reorder.

Reason I chose this business:

Successful purchase earlier.

Reason I chose this product:

Combination of stretch, color and tailoring.

Value
Shipping
Quality
User friendly-reorder
September 8th, 2020
Verified site experience
• Previous review
Thumbnail of user davids4878
1 review
0 helpful votes
February 28th, 2021
Verified purchase
• Updated review

Easy to order and customize.

Value
Shipping
Quality
Easy to order and customize
November 11th, 2020
Verified site experience
• Previous review
Thumbnail of user tamis126
1 review
0 helpful votes
March 15th, 2021
Verified purchase
• Updated review

Awesome--wish it would have shown an expected delivery date.

Value
Shipping
Quality
Awesome--wish it would have shown an expected delivery...
February 22nd, 2021
Verified site experience
• Previous review

Awesome--wish it would have shown an expected delivery date.

Thumbnail of user axxaa
1 review
0 helpful votes
April 11th, 2021

Keep going it's fantastic and good by the way I love it so much and I singing it all the time what is amazing busses

Thumbnail of user michaelm5652
1 review
0 helpful votes
March 22nd, 2021
Verified purchase
• Updated review

Awesome service wish delivery times were faster

Reason I chose this business:

A unique service that provides custom products at a reasonable price

Value
Shipping
Quality
Awesome service wish delivery times were faster
November 3rd, 2020
Verified site experience
• Previous review

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From the business

Tailor made custom jeans, suits & leathers, MakeYourOwnJeans is the leader in providing custom clothing for Men and Women!

Company Representative

Thumbnail of user vickys245
Vicky S.
Typically does not respond to reviews

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