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MakerGeeks has a rating of 2.2 stars from 126 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MakerGeeks most frequently mention credit card, customer service, and black friday problems. MakerGeeks ranks 17th among 3d Printing sites.
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Out the gate so far, Since June 2018 I've only ever ordered grab bag rolls I've never had any problems with it. The Raptor HTPLA works great. I have had one roll where my shipping was delayed but Makergeeks corrected the issue within an hour of my email. I've never ordered bulk orders of 7+ rolls at a time like some people have and since I was ordering grab bags it really gave Makergeeks freedom to just throw whatever they had lying around in the box. I plan on ordering some more Raptor HTPLA very soon to replace what I got in grab bags, fingers crossed I don't have to change this rating from a 5.
Look at the Better Business Bureau! They have an "F" for a reason! After I complained they DELETED MY ACCOUNT! Purchases placed in SEPTEMBER and OCTOBER. After over 20 emails telling me that it was coming they finally canceled one of my orders. Do not buy from them, it's more reliable to use the cheapest ebay sellers than this company. Save your time and money. Do not do business with them. The "Sales" are just a lure to get you to buy, please don't fall for it.
Their filament is great. Pla, petg, raptor, all worked with no problems in my printers. I have usually gotten my filament within 7 business days. In the era of Amazon that might be long but I buy to restock not because I'm out and waiting. And is American made.
I had been very unhappy with my first ordering experience from MG. I never was completely satisfied with the cleaning kit I ordered, but I must confess that the unhappiness with the amount of filament was not on the part of MakerGeeks, but on my perception of what was supposed to be ordered. They did, in fact, send the right amount. Mea culpa. I emailed them and got a response from the owner who was very patient and explained to my satisfaction. Ordered a couple of times since then and was pleased with the material and service. The BEST part though is the costs for the filament. Half the price of most other providers.
Wish I had done my homework before ordering. Saving a few dollars isn't worth the aggravation. I ordered two grab bags, some glow in the dark filament and a nozzle cleaning kit. I got one grab bag and something that apparently purports to be a nozzle cleaning kit. Then an email saying my order was complete. I am a grab bag short and the zip lock bag they sent me had a small metal nozzle tool and two pieces of filament. Not even close to the picture of the kit they have posted on their website. I will be calling and emailing today for resolution, but based on the other reviews I see here I can foresee this is going to be long painful experience. I won't buy here again regardless of the price. Posting pics of what was advertised and what shipped.
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Artfully Crafted 3D Printer Filament Made in Beautiful Springfield, MO USA - We Have Made & Sold Over 500,000lbs of 3D Printer Filament & Counting! Get your share, support the movement and 3D Print American today! (click the US Flag to learn more!)
Hello, my name is Joshua b Smith and I own MakerGeeks.com - MakerGeeks.com was born out of a hobby that got way out of hand. I have always been interested in building and making even as a small child, whether it was taking the door knob off the family home at age 5 to find out how it worked or devouring the newest BASIC programming guide in the back of my Boys Life magazine to the epic plans of robots and lasers that overflowed my tree house fort work-bench; yup... you could say I was bit with the MAKE bug early and often!
So, MakerGeeks.com was born and we have been selling, printing and talking with all you great makers out there ever since... we started with just a few kits and a few rolls of filament and now we have one of the largest selections of 3D Printing filament, 3D printing kits and 3D printers under one roof here in the USA. We are also an official retailer for the Duplicator 5S and Duplicator 4S dual-head 3D Printers, MakerBot, PrintrBot, FlashForge, Taulman 3D, NinjaFlex as well as an official retailer for Arduino and countless other brands of companies both here in the US and internationally.
MakerGeeks.com is a Christian and Christ centered company and I believe that God is in everything we do. From the product we choose to sell to the clients and partners we have to this very web site - and to that end we give Him all the glory for our success and love Him dearly and serve Him gladly. I believe in the blessing of the tither (the biblical principal of giving gladly at least 10% of your income to the Lord and His house). It has always been my goal to become a 'reverse' tithing company and individual in which my company, Megan (my wife) and myself would give 90% to the Lord and His work and keep and live on the 10% portion. Great men of God like R. G. Letourneau, the father of modern earthmoving, and Henry Crowell the founder of the Quaker Oat Co., Coleman Outdoors and countless other companies both gave much more than they kept to the Lords work. With the Lords mercy and grace I strive toward that end as well.
I'm so excited to work with you and see what you are making today, be blessed!
