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  • MakeOurTravel

Overview

MakeOurTravel has a rating of 4.21 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. MakeOurTravel ranks 721st among Travel Other sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

  • Such a great location with perfect planning done by Make our travel Team.

Critical highlights

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How would you rate MakeOurTravel?
Top Positive Review

“Trip to Andaman!”

Sameer m.
6/6/17

Thank you Make Our Travel for making our honeymoon memorable. Infact the staff of Make Our Travel were awesome in support. Trip was organised in very good manner by Miss Pooja Havelock and Neil Island was the best memorable moment. She and Operation team always pick my call and they are vary good in service and helpful. I would say one should definitely visit Andaman once in a life. I look forward to arrange more trip in future.

Top Critical Review

“POOR CUSTOMER SERVICE, WORST EXPERIENCE, HASSLE MAKEOURTRAVEL”

Deepa P.
2/13/17

We booked for Allepey trip for first time. They said cab will be provided for sight seeing. Finally the cab driver showed only 2 temples and left us in the road said time over for cab booking. After we requested for many times also, they didnot give me a service. They want only the payment. Once the payment is done, their response is poor. Cab agency, boat house agency, travels are playing game and we are very much disappointed.

Reviews (19)

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travel team (4)
Thumbnail of user deepap1
1 review
2 helpful votes
February 13th, 2017

We booked for Allepey trip for first time. They said cab will be provided for sight seeing. Finally the cab driver showed only 2 temples and left us in the road said time over for cab booking. After we requested for many times also, they didnot give me a service. They want only the payment. Once the payment is done, their response is poor. Cab agency, boat house agency, travels are playing game and we are very much disappointed.

Thumbnail of user rajeevk4
MakeOur T. – MakeOurTravel Rep

Dear Mrs. Deepa, you only taken out houseboat packages for only 1 night Around 1200 hrs check in at the Houseboat and start your cruise through the rich and splendid backwater. You will be cruising along the village sides and paddy fields witnessing the core life of the Kerala villages for the whole day. Further we have charge for1 night houseboat packages only. Apart from that we have booked you return tkt from ex Bangalore With out having any service charges.
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Further, we got reply from our transporter on this as below

Dear Munish,

It is so strange they complained for this, as I intimated in advance there was no need of pick up from Bus Stand to Boat jetty as they can reach the point by hiring an auto even by walk, though we arranged on your request through the Houseboat person later you asked me to include any two sightseeing and I committed Alleppey beach and Coir Museum.

Later there were plenty of confusions, thy reached early morning 5.00 AM, driver picked him and guest asked him to drop at a hotel instead of houseboat point, then Driver demanded waiting charges, denying that they themselves arranged the transportation and reached at the point, had cruising and Stay.

As agreed, two sightseeing had to be given 1) Coir Museum and 2) Alleppey Beach. Those sightseeing can be seen by 02 hours, apart from this Driver provided 02 Temples as well, even extended the service till 5.00 PM without charging any extra,
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Further, we have sent your mail on this regards.
The entire Make our travel team looks forward to a very professional working relationship with our Guest, we ready to support you in any way possible to serve you better.

Thumbnail of user manishg16
1 review
3 helpful votes
April 22nd, 2017

Don't book Kashmir package with Make our travel they booked with third party and after taking all payment they didn't, t give proper reply I had a kashmir trip last week booked with make our travel.And trip driver behavior was very bed.

Thumbnail of user rajeevk4
MakeOur T. – MakeOurTravel Rep

Dear Sir, thanks for update. We have not reveved any call during the tour. If any prob you can direct get in touch with me with booking id

Thumbnail of user meerak
1 review
3 helpful votes
October 18th, 2016

We booked land package to Allepy & Varkala, Ours was a Luxury package, but after reaching allepy boat house (they alloted very very ordinary & old boat with bad smell) the rooms were with bad odour & could not resist. There is one boat driver & cook, the cook drank by 3 pm ifself no neat & clean maintainence the taste of food also was not good. Any way we managed & wanted to be out from there at any cost. Next day it was bundh in there the driver by name akilesh did not co-operate with us and we wasted the whole day. The main local person who booked the package for us name shaji did not behave in a good way, he was fallen for the amount to be paid by us and spoke in a very rude manner.He dint even care of his costumer's opinion and wanted the money before hand & asked the driver not to move forward without money. Please I request the viewers not to book any packages on this site of makeourtravels.

* MakeOurTravel attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user rajeevk4
MakeOur T. – MakeOurTravel Rep

Dear Ma'am, thanks for update we are looking in to it. Further, if there any natural climate isse or political issue since then, tour operation can't do anything this is beyond our control.

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From the business

Make Our Travel offers cheap Holiday packages deals and much more to top domestic and international destinations. Plan your holiday and get unbeatable deals on makeourtravel.com.

Company Representative

Thumbnail of user rajeevk4
MakeOur T.

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