MakeMyTrip

*******093 contact... Flight cancel payment refund related issue solve contact customer care helpline number *******093

NH*******324 is my booking ID
Had a good experience overall, booking an International hotel through makemytrip.

Hii.
We had booked hotel king garden for 1 night ( Royal room with AC bathtub. I would like thanks to MMT for sush fabulous discount. Going ahead hotel is awesome since there is no view from hotel as same is located on ground. But rooms were well cleaned,,, special thanks to hotel management for such lightening fast room service. Food was fantastic really happy with food which made my day so happy... also all points are closed from location. Only swimming pool is not maintained properly... rest hotel is fine and awesome.

I just completed my travel made car rental booking with makemytrip from 7-10 August 2015 from delhi-Agra-Mussoorie-Delhi four months in advance, very well planned and did homework. I was initially contacted by dilasini an agent from makemytrip for my whole itinerary lucky i booked my own accomodation. Booking ID: IN1506B2S*******, Complaint Reference ID: **************. Makemytrip was so caring until you make your payment. They call you every one hour and urge you to make payment. Once your payment is done, you're dead forever. No one will contact you and theres no-one you can reach after that. This agent prepared an itinerary on friday to visit agra. I asked her to change itinerary as agra and most shops will be closed on friday's. Advised her to add dhaunalti to itinerary. She repeatedly told me that she's waiting for the techinical team to update her. She prolonged this until a week before our travel, then suddenly she is informing your bookings are transferred to my manager mahesh bhatt. This guy talked to us so friendly and said he'll will help us by guiding us in the trip along as we are visiting india for first time. This guy mahesh bhatt made us to book hotel, food and travel expenses for him. He said he travelled agra like 1000times and mussoorie like 3times. Thats the reason we decided to take his help as we made booking through makemytrip and he is an employee which will be of great help we thought. We finally regretted a lot for it.

This guy never revealed any information related to driver or rental services, just replied always am travelling along and everything well taken care of, dont worry. I again updated this guy that itinerary must be changed as agra is closed on fridays and dhanaulti must be added. Dont worry just pay few hundreds/thousands extra driver will take you wherever you want and can inform the driver on the spot. No need to be included in the itinerary was told.

Once we arrived the airport, there is noone to pickup us from the airport. Mahesh bhatt made us to wait in airport for two hours at the Airport EXIT. We are all three friends travelled together. He picked us from airport only after we made a call to him and simply said nothing for his delay. Then instead of taking us through yamuna expressway this guy took us through another way that took 6hours to reach agra and reached agra at 9pm and all shops were closed. This guy ate food like hell as though he has never seen any food before. His hotel was booked by us, his travel for car was upgraded to 3000 rupees extra as he informed us car will not be spacious so upgrade car, and all of his expenses were paid by us. It was informed by these agents that no need to pay anything for driver, toll taxes as all are included in package. But we paid for for every meal of driver food and all toll taxes etc. When we asked him so many questions, he said you need to pay everything its not included. Then we asked him why was it then informed us package includes everything, he always replied us dont know, dont ask me, i am just travelling like a friend and nothing to do with guiding. You must ask dilasini. When we asked him to call dilasini, he said she left the job, no one can contact her. If you want go contact her. How to contact someone who left the job already from mmt? Who takes the responsibility? As all our bookings are transferred to this guy mahesh bhatt before a week from our travel date and we informed him about everything of our itinerary changes, who's responsibility is that? When we asked him then for what reason you travelled with us, he just didnot reply anything, instead he said am just a friend. How the hell he could become our friends if we didnot take up this booking via makemytrip and if he didnot serve us on this booking?

Finally we didnot do any sightseeing for four days except for taj mahal. We did 2hrs shopping at mall road mussoorie that's it. We registered a complaint to makemytrip, but instead of providing solution, this company just closed the case thrice without notifying or contacting us for anything. I repeatedly reopend the case and they kept closing the case after a week without contacting us for anything.

This guy whatsapp us to withdraw complaint as he'll lose his job. The way he pleaded and cried, we took pity on him and wrote an another email to hellotravel (as i feedback my reviews to hellotravel about this guy and mmt about their worst service to us) that this is a misunderstanding and withdraw my review feedback provided about this guy. This was written only to hellotravel.

Immediate after this email, this guy took advantage of it and again started troubling us by forcing us to take a trip along with him and pay for him again for accomodation for 10days which we were planning for coming december. When i refused to trust mmt and this guy for our next trip, he started becoming nasty immediately. I reopened the case again on him of this behaviour to mmt. And immediately sent an email to hellotravel about his attitude and i notified hellotravel about this incident.

I wanted mmt to take action on this guy and the way he is misusing mmt customers and cheatinng them.

When mmt asked him to reply on this complaint, this guy immediately sent an whatsapp msg and sms that says will you withdraw your complaint or you want me to lose my job? He mentioned in all his msgs to withdraw the complaint as he'll lose his job. I told him its your mistake and you should be punished for cheating us on our money time and everyone of our trust. This guy immediately keep sending msgs an whatsapp msg that will you withdraw your complaint or you want me to lose my job and this guy is so stubborn to cheat people as many times as he would.

Later again after a week, Makemytrip took no action and simply closed the case. I reopened the case again last saturday. But mmt closed the case yesterday saying that as i have withdraw my complaint to hellotrval they have resolved my case.

When i register complaint to mmt, contact me, enquire me about information then investigate thoroughly and take action on the case. When i have not mentioned mmt about hellotravel feedback how did mmt came to know about this and resolved my case yesterday 5:03pm? I later forwarded to mmt the email review feedback i sent to hellotravel about this incident. Only after this forwarded email they should be aware of this? How did mmt come to know about it even earlier i forwaded the email?
They closed it based on hellotravel review, how could that happen? I have reopened the case again and registered a complaint to consumercomplaints india online and National consumer delhi online.
Never ever choose this makemytrip forever in your life viewers. They can never help people in their bookings. They just want to protect their honor and their employees who cheat their customers. Lucky the driver was so good and he helped us by saving us from this guy and his cheap tricks. Thanks to the driver. Decided never makemytrip again for anyone as they dont makeur trip, they spoilurtrip. Pls be careful before choosing your travel agents, rather choose your own car rental services and plan your itinerary to save all your money. That saves a lot of money. As everything is available online now. Choose the trusting partners not someone like makemytrip who cheat on their customers and never care to provide solution too.
I totally wasted lots of money on whole package and makemytrip guy mahesh bhatt for over thousand dollars.

They are time saver. Mobile App is down sometimes but still good to go with. Sometimes the Mobile app didnt refresh so quickly. I am sure they might be working on that. Experience on PC is good. :)

Checked so many different hotels, MMT has the best rates for most of Indian hotels, seen sometimes at 30% discount to goibibo rates.

We wanted to go to north east India from a long time. Mmt people did a very good costomized itinerary for us we covered 4 places in 7 days. Travelling and hotels we all good! Thank you mmt for giving us a wonderful experience.

Mobile app helps to going with make my trip. This was very helpful to make our trip in an attractive way.

Our stay with The Destination hotel Dharamshala was an Awesome experience with their great hospitality and service, their Food is equally good. The location is great and in the laps of Nature away from hustle bustle crowd. I recommend it with my experience.

Recently we had booked our air tickets, Hotel and 3 days cab from Bangalore to Hassan through MMT. It all worked fine though it took some time to contact the driver at Bangalore airport.
Even though the MMT invoice clearly stated the amount to be paid to the driver, he demanded additional 3 days outstation charges. This left a sour taste in the mouth after an otherwise perfect holiday.

Last month me and my family went to the shimla for enjoyment. We booked our journey from makemytrip.

MMT helped me planning my holidays in a better way.
Though there was some issue, but they refunded the whole amount. Thanks mmt

Pocket friendly rates that make planning a holiday a delight. I got a good discount for my round trip flight for the same trip while booking from site. But I wish they had more discount on International flights. I find some discount coupons and offers on https://hellocoupons.in/makemytrip-coupons/