• MakeMeChic

Overview

MakeMeChic has a rating of 1.87 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MakeMeChic most frequently mention credit card, and customer service problems. MakeMeChic ranks 127th among Dresses Other sites.

  • Service
    7
  • Value
    5
  • Shipping
    6
  • Returns
    6
  • Quality
    5
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Everytime I try to check my order information, it's virtually impossible to contact anyone at the company.
  • However, never never shop online from this company: www.makemechic.com.
How would you rate MakeMeChic?
Top Positive Review

“Like this shop”

Mollie K.
10/5/18

I order all my shoes here. I like its delivery and price. But ones the size wasn't suitable. This problem was solved fast

Top Critical Review

“Horrible customer service”

Lisa H.
12/14/21

I ordered a sweater at 10:32 in the am. I realized I ordered the wrong thing so I immediately hit contact seller to cancel the order. This was all done within a 5 minute time frame of me ordering this sweater. I received a response at 2:07 am the next day saying that my item was already shipped and I can't cancel it. The shipping says it will not get here for over a month. So now it is my problem to return it.

Reviews (54)

Rating

Timeframe

Other

Reviews that mention popular keywords

order (41) company (9) credit card (5) 2 months (3)
Thumbnail of user lisah2683
1 review
0 helpful votes
December 14th, 2021

I ordered a sweater at 10:32 in the am. I realized I ordered the wrong thing so I immediately hit contact seller to cancel the order. This was all done within a 5 minute time frame of me ordering this sweater. I received a response at 2:07 am the next day saying that my item was already shipped and I can't cancel it. The shipping says it will not get here for over a month. So now it is my problem to return it.

Thumbnail of user ror113
1 review
1 helpful vote
July 31st, 2020

I requested refund after 50 + days of excuses trying to work with this seller who goes by 3 names... the other being GEEK inc. They told me "USPS tracking was broke" We're international" Who hasn't ordered from China? Who knows USPS tracking doesn't break? They refresh tracking numbers so it appears to be in shipping movement. I contacted PayPal and finally my bank. SURPRISE after my bank was contacted it arrived 3 days later. NEVER EVER AGAIN

Thumbnail of user karlac7
2 reviews
28 helpful votes
July 1st, 2017

First, everything fits small! I've ordered a couple of times. My last order, were two items that were too small and just didn't look right. I tried returning and it is the longest process. You have to file a ticket and keep logging in to your account to see if there's a reply. I never did receive a full refund. It's a racket! Don't order, unless you're 100% sure about what it is you're getting!

Thumbnail of user melb110
1 review
1 helpful vote
July 8th, 2020

I will say there customer service team is good at getting back to you quickly, BUT they gave me the run around told me lies and it has taken over a month for 1 item to arrive, which i still have not received and there " track shipping" indicates that the postal service never received my item to be shipped to me in the first place, and they refused to give me a refund.

Thumbnail of user marybethj5
1 review
2 helpful votes
May 17th, 2021

This company misleads you into believing it is American manufacturer, based out of California. I've ordered off the internet BY MISTAKE from companies like this one whose products are not only Made in China but whose product ACTUALLY SHIPS FROM CHINA! When the package arrived in Chinese, I knew it was going to have to go in the trash. All crap. I wouldn't even give it to a thrift store. And then there's Shein, which all the kids love because it is so CHEAP. Junk... all junk. Some of the products don't even list the material, it's so fake. Now I ALWAYS check out the company before I order anything.

Tip for consumers:
BUYER BEWARE!

Products used:
None. The dress felt like a soft plastic material. When I looked to see what material it was, it said "other." I had to throw in trash. They would not let me return it. When I said I was going to report them, the next day I noticed that particular dress was removed from the site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanl161
2 reviews
3 helpful votes
March 8th, 2017

About to post a screenshot dispute thru PayPal I have with you sorry pieces of crap Broken English robot responses from your LIVE CHAT and no tracking whatsoever on merchandise I ordered back in Feb? You're busted you guys! You're about to find out you've just screwed over the wrong hard working gal. You're about to be front and center when Googled for your $#*!ty/shady practices. Cannot wait! First time ordering and my God was I screwed. Not for long though!

Tip for consumers:
These people charge your card when you order (the norm) but DONT deliver the goods! Mine was ordered on Feb. 25th. There is no tracking, no one to speak to, only broken English copy & paste answers on their supposed LIVE CHAT. They tell me to check my page for tracking info. There is nothing there guys!! I Googled them and so many other gals are experiencing the same exact thing! Even FedEx has no tracking of my order from beginning to now. Paypal is helping me with this dispute.

Thumbnail of user annas194
Anna S. – MakeMeChic Rep

Hi Susan,

Thank you for ordering from our website.
Normally, it takes us 3-7 business days to process the order, please kindly understand, and about the shipping time, you could check the shipping at the footer of our website.
And if you need any help, you could also submit a ticket on your account, our customer service will get back to you within 24 hours, and help you to solve the problem.

Thumbnail of user leilanic2
1 review
23 helpful votes
June 26th, 2016

I ordered two dresses and a backpack over two weeks ago, and still haven't received anything. Everytime I try to check my order information, it's virtually impossible to contact anyone at the company. Not sure if this is a huge scam, but I'm calling my credit card company asap to dispute the charge, because I'm pretty sure I'll never get anything from this phony site. It's a shame because I really wanted my purchases.

Thumbnail of user debg38
3 reviews
2 helpful votes
June 21st, 2017

Ordered a maxi wrap dress by going off measurements on their site, I'm 120 lbs, 5'6 and wear a 2 in everything, ordered a medium and can't even wrap it, or course they don't refund shipping and I have to pay shipping yet again to return so out 11.00 and dress costs 25.00... not worth it, would not order again, waisted my money

Thumbnail of user bansg
1 review
3 helpful votes
May 9th, 2017

It's been 5 months I haven't got my money back, I ordered few pieces on December 2016 and the sizes of the shoes which came were too loose on me and my friend so we returned it and we ask for our money back they said it will take 15 days once they get the product back. I was fine with that but then it was almost 2 months and I started emailing them daily and they told 15 days all the time even now they are saying they send me the money but I haven't got in my credit card and now they are saying to have dispute and all BS. M done buying from this website ever, ridiculous service ever. Though the person whose responding is kind but doesn't matter haven't got the money yet.

Thumbnail of user haleyb15
6 reviews
4 helpful votes
June 22nd, 2017

I did get my items and get my money back from my return, but you have to file a customer service ticket to return, then you have to go in to their system to request the money to go back to your credit card instead of just back as store credit. Clothes were not very good quality.

Thumbnail of user lizzym6
1 review
2 helpful votes
September 8th, 2017

Ok like first of all I had no idea that they are shipping from freakin China! They gave no clue at all about that I thought it was a totally American site it took so long to ship. The dress I ordered was obviously cotton and polyester was spelled wrong on the tag in the dress like really lol! I bet it was spelled wrong because it was not polyester! You guys can take a chance with your money if you want I don't have it like that though forget that!

Thumbnail of user elizabethb114
2 reviews
3 helpful votes
August 3rd, 2017

I'm glad I found these reviews I won't be purchasing from here. The faux fur coat looked to good to be true. The website says 20% off for everyone and the coupon says its expired right when you put it in. False advertisement. I emailed them and explain with pictures and no response. Scam and rude. Won't be buying ever.

Thumbnail of user marcosg19
1 review
2 helpful votes
May 27th, 2017

II've ordered a product from them about two weeks ago and I still haven't gotten it delivered. What is going on? I should had gotten it already and not be waiting for it this long. I've emailed them and they don't even reply. What kind of service is this?

Thumbnail of user tamn6
15 reviews
22 helpful votes
April 5th, 2017

My first purchased with them wasn't a bad experience. I did received everything I ordered but it took a long time for it to arrived. Almost 2 1/2 weeks. Material of the clothing was cheap but then again you get what you paid for. The clothes are cute and are the type of clothes that you would wear like once maybe twice and thats it, I think that's why they're cheaper quality. If you're not in a rush to get your order then yes order from them. If you need it within a week, you rather go into forever 21 to buy it.

Thumbnail of user makaylat3
1 review
5 helpful votes
July 20th, 2017

THIS WEBSITE IS $#*!ING HORRIBLE, I ORDERED MY $#*! A LONG TIME AGO AND IT STILL HAVENT CAME IN AND THAN YOU CANT EVEN EMAIL THEM

Thumbnail of user noval5
1 review
7 helpful votes
October 7th, 2016

They don't ship your order until they get a complaint email! You will be waiting weeks for your items! & they're so unprofessional they don't even care if your upset about the delay. I wasn't offered a discount or anything! (not that I would ever shop here again) Ladies beware! When I finally get it I'll let you guys know if I'm happy with the item

Thumbnail of user sl391
1 review
1 helpful vote
March 10th, 2017

THEY NOW SHIP FROM CHINA AND COMPLETELY STEALS MONEY FROM PEOPLE> YOU CAN FORGET EVERY RECEIVING A TRACKING NUMBER OR YOUR PACKAGE>>> THIEVES!

ZERO F***ING STARS!

Thumbnail of user annas194
Anna S. – MakeMeChic Rep

Dear customer,

Thank you for ordering from our website.
Yes, we have warehouses both in China and USA, part of our products are shipping from China, please kindly understand.
If you need any help, please log in your account on our website and submit a ticket, our customer service will get back to you within 24 hours and help you to solve the problem.

Looking forward to your reply!

Thumbnail of user rr106
1 review
2 helpful votes
September 7th, 2017

Ordered a few items- just couldn't help myself-- ordered large dress but it would have fit a starving preteen. Shirt that I ordered sleeves were cur and unfinished. Be careful

Thumbnail of user melissag68
3 reviews
3 helpful votes
July 26th, 2017

This is the first time I have ordered from them and I have no complaints. I got a super cute pair of boots that fit perfect and didnt look cheap. I am planning on ordering from them again in the near future. Hope my next order is as good as the first one and also the delivery was faster than I expected.

Thumbnail of user sc3176
1 review
1 helpful vote
April 20th, 2017

You are better off ordering DIRECTLY from Aliexpress/Alibaba because that's where these clothes are from. My package still isn't here and they're giving me the run around about why it hasn't arrived. I began Google searching the images from their site only to find SEVERAL other companies using the same pictures. That's when I became suspicious that these clothes were from Aliexpress. I finally became fed up with live chatting & emailing what I assume are bots or people in another country and asked for a number. I was given a CHINESE number to contact and not an American one (which would've been given if the company was actually BASED out of California). Nothing more than another scummy Chinese vendor trying to make extra money. Buy straight from Aliexpress, at least there you know what to expect (and you can save more money).

Service
Value
Shipping
Returns
Quality
Thumbnail of user adrienneb17
1 review
1 helpful vote
December 21st, 2016

I have ordered from this site 5 times, beginning October 2016. Only one item was no longer available and I was refunded the $8.90. I am pleased with each item. I ordered a pair of low boots, which are just as described. The quality of the clothing is satisfactory casual wear. I have not purchased any business attire.
Ordered placed Order received
10/24 10/28
11/05 11/18
11/29 12/12
12/01 12/15
12/21

Service
Value
Shipping
Returns
Quality
Thumbnail of user jordand30
4 reviews
5 helpful votes
August 14th, 2017

I have ordered from this company a handful of times, and every time I receive immediate confirmation and updates on my order and tracking. Even around holidays I've never waited more than a week and a half for my order to arrive. Honestly, I think ordering online for an event that is coming up very quickly is a bad idea even for good companies. Anything can happen in regards to getting it shipped out and the actual delivery process, and you have to allow for things like bad weather, restocking, Holidays, etc. All of my orders have shipped together, and look the way they do on the website. I received one order I was not happy with, but it was my own fault. I did not read the details on the item I ordered before ordering it. Other than that I love this company, and there are always discounts to be used! I will be ordering again!

Thumbnail of user siennam2
1 review
6 helpful votes
May 3rd, 2017

This company gets merchandise from other companies, shoot the actual product on a model and sell it under pretense of delivering the same quality product as the pictures to customers which they knock off the style with extremely poor quality fabric and fit. DO NOT SPEND A PENNY ON THEIR SITES. THEY SHOULD BE SHUT DOWN. They will con you and compromised your credit card!

Thumbnail of user traceyx
1 review
3 helpful votes
October 17th, 2017

This was my first time ordering on this site and I had a defective item. I ordered a pair of boots which I really liked until I tried it on. One side was a lot tighter than the other side. Both were the same size and it was very uncomfortable to feel the difference. I wanted to return it, and they are going to charge me for a return shipping label. I wasn't happy about it because the boots were defective otherwise I would have kept them. FYI, I bought the same brand on Amazon and there was a huge difference between the two. I highly don't recommend buying from MAKEMECHIC.

Thumbnail of user vxtrissd
1 review
0 helpful votes
March 11th, 2017

This site use to be my number one site to buy from until they made their style to kardashian. It's boring. I see the same styles constantly. I wanna spend my money on colorssss. More blue jeanss. More summer colors. No swade... i want colorful skinny jeans. Boy shirts and belly button crop tips with a blue jean lining or lace. A lace top with sparkles and suprise. Not green black blush pink khaki and grey all the time... its just gotten ridiculouse. I miss the old make me chic. Come back makemechic. Come back..

Thumbnail of user annas194
Anna S. – MakeMeChic Rep

Dear Vxtriss,

Thank you for choosing our website.

We will take your advice into consideration, and provide more different style in our website to satisfy our customers.

If you have any other concern, do not hesitate to contact us.

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From the business

Shop women's clothing at MakeMeChic.com and save. Affordable prices on women's fashion clothing, shoes, boots, and accessories.

Company Representative

Thumbnail of user annas194
Anna S.

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