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Claim Your BusinessMaisonFemalien has a rating of 3.03 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MaisonFemalien most frequently mention customer service. MaisonFemalien ranks 128th among Clothing Other sites.
This Is One Of The Best Website, i am big follower of fashion, and the shapes offered by maisonfemalien are more than wonderful and a variety of materials. They have a great range of dresses and other women's clothing, plus shipping and delivery was super fast and the customer service is excellent. I recommend it.
STAY AWAY I ordered a dress back in May and never received any updates, it has been over two months and the company completely ghosted me. They delete comments on Instagram and don't respond to DMs, or emails and never pick up the phone. The company is registered at a virtual address in the UK, has one director in Canada, and charges in USD. Multiple reviews mention the same experience, this company has been reported as fraudulent.
This Is One Of The Best Website, i am big follower of fashion, and the shapes offered by maisonfemalien are more than wonderful and a variety of materials. They have a great range of dresses and other women's clothing, plus shipping and delivery was super fast and the customer service is excellent. I recommend it.
Thank you to all those in charge of this wonderful site, which is one of the best online shopping sites, as the site provides a lot of wonderful products of high quality, such as clothes, shoes, etc. It is also characterized by fast shipping and excellent customer service
STAY AWAY
I ordered a dress back in May and never received any updates, it has been over two months and the company completely ghosted me. They delete comments on Instagram and don't respond to DMs, or emails and never pick up the phone. The company is registered at a virtual address in the UK, has one director in Canada, and charges in USD. Multiple reviews mention the same experience, this company has been reported as fraudulent.
Tip for consumers:
Avoid, there is no customer service and multiple reports of people never receiving what they purchase
Products used:
Dress but it was never delivered. Company is likely a fraud with no actual products
A good site and the costumes are very sexy. I liked one of the shirts and also some accessories. The security here is high, the delivery is very fast, and the customer service is also good. In all honesty, the costumes here are the best.
One of the best sites that allow you to buy different products. You can choose and select a product from this good and reliable site
And good customer service
This company is a complete scam. I ordered my girlfriend shoes and it's been six months to date, still no shoes. I paid for them and they never sent me anything, just excuses for delays, etc. 6 months (and counting). Customer service is a joke, they simply reply with a generic message saying a manager or logistics team will look into it and nothing ever happens. Obviously they could resolve my issue if they cared to but since its been six months of back and forth with no actual product in hand, I know I will never get it. I also asked for refunds several times along the way and those were all ignored as well. Do you research, there are several other customers with the same complaint. This company is a total scam, stay away!
Tip for consumers:
that they have a fake customer service department that doesn't actually do anything. They also don't ship out the products that you paid for and don't give you a refund.
Products used:
shoes
I bought a very beautiful dress for my sister and really she like it very much. The quality was the best and she loved it. Thank you maisonfemalien for making my sister's birthday amazing
This the best and legit site have ever come across that offer a good service and with good function that why I highly recommend it
Same experience as everyone here. I have ordered a dress over 250 dollars. It's been 1 month now and no answers. I've contacted the support team 4 times but they ignored me and shut down all comments on their instagram page.
I wish I read these comments before ordering.
Please, don't order from them.
Tip for consumers:
Run away from that brand.
Products used:
No products. Because they don’t ship your order. It’s a scam.
This site is simply spectacular for shopping, the prices are a little good, the delivery time too, and they have a variety of dresses that I loved, they deliver at the agreed time
So good and provides nice services
Has quality products and all you'll ever need
I love them so much
Do not order anything on this website, it is a scam. My partner ordered a dress for me mid-May, it's the 12th of July and we still have not received anything. We've tried contacting them multiple times on Instagram and by email, they never reply or they tell you they're going to look into it and then ignore you. If you leave a comment on a photo on IG asking where your order is, you get restricted.
They're so pathetic they wrote a fake review in May 2022 on this website to make up for the real negative reviews before that. Anyway, we've reported them to Action Fraud and on Instagram, anyone who sees this, please do the same before more people are victims of this scam. Also, might pay their virtual office a visit given that I work right by where their presumed address is. I also got a friend working in the influence sphere, I'll see with her if she can spread the word.
Really great service, and also the products are of high quality, fast delivery, and ease of everything All respect and appreciation to you.
I ordered a dress two months ago and I Never received it.
I wrote them a first time after a few weeks from my order because I didn't get the delivery as promised, and they replied that I would be contacted by the manager. No one contacted me. I rewrote a second time after about a month... no answer. I wrote again, and they just replied that the dress would be shipped soon. Still nothing today. Respect for the client is totally non-existent and as non-existent customer is the customer care. Strongly not recommended.
Tip for consumers:
NOT SUGGESTED AT ALL
It is wonderful in everything I need, the service is excellent and they are always willing to answer questions, I definitely recommend it to everyone.
Placed an expensive order with this merchant. Weeks went by without any update. Attempted to contact the merchant repeatedly about my order, not receiving any responses. Finally received an email this week claiming that because of an issue on their end they've had to cancel all orders placed before two weeks ago. Here's the kicker, they didn't refund any of us. The email told us that it was up to us to contact our credit card companies about the charges. And because they played the delay game for so long, it's now outside the 60-day window the credit card company allows for disputes. This site is 100% a scam and I can't believe they haven't been shut down yet. Avoid, avoid, avoid.
Tip for consumers:
If you take the plunge and buy from this site, keep track of the days since you ordered so that you can dispute the charge in time when they don't deliver.
Products used:
None, no products were ever shipped.
This company is a complete scam. I have ordered one dress, over 6 months ago and still have not received it. I paid over $200 and tried contacting customer support several times, but have been completely ignored. I see that I am not the only one complaining about this same issue. Do not order from here, as it is a complete scam and they will rip you off and not respond.
I have bought several products through this page and I have loved it, their prices are the best, the site is very safe, I highly recommend it.
Would give these people negative stars if it was possible.
I dont understand how this company is still able to get away with it but this is a complete fraudulent site. Do not order from this website. They will take your money and never send the item. Ive been going back and forth on email with them about a refund for over a year and at this point its so obvious what these people are doing. I wish there was a was to report this brand but even on instagram and social channels, they've turned off public commenting so people cant be informed. It's unbelievable-- please stay away.
This is not a company. They steal your money then send you a bunch of phony emails. They never refund you your money and what's worse is you can't get your money back through your bank. Run Run Run away from this company. They should be shut down and put in jail. We all work hard for our money and to have a company steal it from you is unacceptable.
Tip for consumers:
My tip is don't use the site. It is a fraud
It's very useful and interesting website and I use it very well and also i prefer it to use it for other people. You can get good information and access from the website.
I llike this website because i get fair price and good quality products easily and always so i like it i recommend also others
This is absolutely amazing and beautiful maisonfemalien is the best of all because I see Nothing wrong with and it's not a scam it's legit that why I'm recommending it to everyone
I ordered a top on march 5th and i haven't received any updates even though i've emailed them multiple times relating to my order. They haven't gotten back to me and it is listed as "ordered "on their website. Everyone has also had this issue, my money is gone!
DO NOT PURCHASE FROM THIS BRAND IT IS A SCAM
I placed an order 3 months ago which I never recieved, was told twice they would email me my tracking information but never did and have now stopped replying on all platforms.
DO NOT ORDER FROM THEM!
Would rate 1 star if I could.
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