• Mailjet

Overview

Mailjet has a rating of 1.78 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Mailjet most frequently mention credit card problems. Mailjet ranks 55th among Email sites.

  • Service
    8
  • Value
    7
  • Shipping
    1
  • Returns
    1
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
5
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • We only found out about 1 month later that our emails were not going out.
  • They suspended my account without even sending 1 email on the basis they considered my NEWS site not legal.
How would you rate Mailjet?
Top Positive Review

“Happy with the service”

Leja C.
6/9/20

We have been using at the company where I work this service since over 5 months now and it is very reliable. Emails go to inbox and I have really nothing to complain

Top Critical Review

“Zero customer service”

peary p.
12/19/23

Have been paying for service for over a year...employee who set up the account has left.trying to get another person listed so we can start sending emails again...no one available to talk to...no number.only looping bots...can't get access to our clients or database...needed a ton of info to verify that we owned the account...sent...but no action...stay away from them...

Reviews (58)

Rating

Timeframe

Other

Reviews that mention popular keywords

emails (19) account (21) service (19) customer support (4) credit card (3) contact list (3)
Thumbnail of user lejac
5 reviews
6 helpful votes
June 9th, 2020

We have been using at the company where I work this service since over 5 months now and it is very reliable. Emails go to inbox and I have really nothing to complain

Thumbnail of user alinet1
1 review
0 helpful votes
June 20th, 2018

I really like to use Mailjet cause the newsletter builder is really easy to use. I can design my marketing newsletter every weeks using the same template. I just change texts and pictures in few minutes. It's also really a nice app to send all my confirmation emails. I've done it once and now everything work well and is linked to my website! And prices are really low and depend on my business growth. I highly recomand Mailjet!

Thumbnail of user michaelj493
1 review
0 helpful votes
May 28th, 2018

Perfect for beginners and starters. Easy to use and cheap prices. I have no skills in coding so the drag and drop editor really helped me out!

Thumbnail of user kateg88
1 review
0 helpful votes
June 8th, 2018

Mailjet is a complete solution for sending newsletter. It is easy to use with clear and powerful tools. I like it!

Thumbnail of user anniem113
1 review
0 helpful votes
May 27th, 2018

Mailjet is the best solution I found. Many reasons for that: powerful editor, helpful support, and PRICES! The tool is really helpful. I switched from another provider and never regretted. Keep up the good work.

Thumbnail of user cindyg140
1 review
0 helpful votes
June 25th, 2018

I'm a free user and I'm really happy with the options I have! It's really easy to use and has lots of option for the design. I totally recommend it

Thumbnail of user charlottep59
1 review
0 helpful votes
May 31st, 2018

Really like the drag-and-drop interface, very easy to use! Perfect to send the newsletters to our customers.

Thumbnail of user mickd24
1 review
0 helpful votes
May 23rd, 2018

Mailjet's drag and drop tool is simply amazing. I create my campaign very quickly and without coding. It simply works perfectly.

Thumbnail of user antem
1 review
1 helpful vote
December 19th, 2016

Very good software and stats - low price.

Service
Value
Quality
1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

Streamline your emailing and boost your sales with Mailjet. We serve all your email and SMS needs with one simple and powerful solution. You can try it now with 6000 emails/mo absolutely free. Sign up now, or read more about how we can help your busine...

Company Representative

Thumbnail of user mailjett
Mailjet T.
Typically does not respond to reviews

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