• Mailboxnationwide

Overview

Mailboxnationwide has a rating of 3.06 stars from 47 reviews, indicating that most customers are generally satisfied with their purchases. Mailboxnationwide ranks 10th among Local Advertising sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Caroline Pocock's daughter, Katie Gray acts for the company as a 'paralegal'.
  • Exeter Trading Standards are collecting complaints against them if you have been ripped off also.
How would you rate Mailboxnationwide?
Top Positive Review

“Got mine out, I think it ran over one day because of...”

Peter B.
8/31/11

Got mine out, I think it ran over one day because of some awful weather, the police had to close some roads, due to localised flooding, so that was understandable. No problems with the delivery, I got one at home and so did my parents, so we're confident they when out. They're definately more reliable than putting them in the papers, more expensive mind you, but I suppose you're paying for a different service. But on the whole, good work with and overley expensive.

Top Critical Review

“Mailbox picked up 10000 leaflets to advertise my optical...”

tony m.
1/24/13

Mailbox picked up 10000 leaflets to advertise my optical practice. Despite MANY unreturned calls to them, mailbox never delivered them. Only when I got Trading Standards involved did I get my money returned. I never got my leaflets back and received no compensation for their loss. Although they were very happy to take payment by credit card, they would only refund by ( very delayed) cheque. I found them to be unhelpful, evasive and arrogant. Do not trust them!

Reviews (47)

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caroline pocock (5) trading standards (5)
Thumbnail of user michaelm62
3 reviews
7 helpful votes
December 20th, 2011

Have use Mailbox recently to deliver some flyers. I was pleasantly surprised with the service they provided.

I work with a charity and sometimes find it extremely difficult to work with some companies trying to arrange the VAT exemption, but they had it all sorted and understood.

They helped us out with maps of the areas and something they called 'Mosaic', which is a demographic targeting system. It allowed us to select the people who we thought would be best and it then showed us the best postcodes to deliver to. It was really interesting to see how each area broke down and I was really impressed with it.

From there it was simply a case of filling out their booking form with the areas for delivery; they then sent us over an invoice and arranged with the printers to get the stock collect free. This was a real bonus for us, as a charity saving money on small things is very important (as you can imagine!). The printer quoted £100 to deliver it to them, so that saving is more money being spent on good causes.
On the first day of distribution that I requested, I gave them a quick call, just to check everything was going to plan, they confirmed that the distribution teams had their stock and were getting started on it. They also said that the distribution would take five days.

After four days I asked my staff who lived in the area if they had got one and three out of five of them had, the other two got theirs the day after. This had pretty much confirmed the delivery for me, but I mailed them to check and they sent the distribution reports over when they came in.

So all in all they were efficient in dealing with my enquiries and delivered the leaflets in the timeframe requested. I would certainly recommend them to everybody.

Thumbnail of user maureenn3
2 reviews
0 helpful votes
December 20th, 2011

Got my leaflets out quickly, I had an offer on them for Christmas and they managed to get them all out in time.

I didn't really help them because I started organising it really late, I had them printed and forgot to get anyone to deliver them!

I called them up after getting a few quotes and they came to collect the leaflet two days later and had them out over the following five.

Yeah they have some negative reviews, but there are lots more positive, and you are more likely to complain off your own back rather than praise.

My experience of them has been completely positive.

M

Thumbnail of user barryj2
2 reviews
6 helpful votes
October 14th, 2011

I've worked doing leaflet distribution for Mailbox Nationwide for a number of years now, they've always paid and keep me with fairly regular work.

It's hard work but it keeps me active and outdoors, which is nice

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