• Yahoo Mail

Yahoo Mail

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Overview

Yahoo Mail has a rating of 1.64 stars from 324 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Yahoo Mail most frequently mention customer service, phone number, and email address problems. Yahoo Mail ranks 83rd among Email sites.

  • Service
    53
  • Value
    46
  • Shipping
    17
  • Returns
    18
  • Quality
    42
Positive reviews (last 12 months): 5%
Positive
1
Neutral
1
Negative
18
4
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I just got my annual bill for Yahoo Mail Pro (frankly, I had forgotten that I even had it set to automatically renew).
  • I feel scammed out of my money and again, their customer service is TERRIBLE.
How would you rate Yahoo Mail?
Top Positive Review

“Thank you to Yahoo Mail continuous effort in improve and provided service.”

Chen I.
10/22/20

I feel sad because I see so many bad review rate to Yahoo Mail. I using Yahoo Mail about more than 10 years until now. Basically this mail provider never disappoint me. I feel safe with the mail protection. I satisfied with the email platform and structure. Sure Google mail is a strong competitor to him, but Yahoo Mail also not bad as the rating I feel.

Top Critical Review

“Once Was Good”

Walter H.
12/31/23

I have used Yahoo mail for many many years, this latest change (update) is stupid. After reading "unread" email I hit the back button like always and the email disappears, it's gone to points unknown. When the app opens it takes you to priority mail, Why? Stupid is stupid! Yahoo mail has become an inconvenient app to use for a basic function. Thinking about changing my primary email app, will most likely jump ship this week.

Reviews (324)

Rating

Timeframe

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Reviews that mention popular keywords

yahoo mail (84) customer service (38) phone number (23) yahoo account (23) email address (19)
Thumbnail of user elizabethi4
22 reviews
73 helpful votes
September 27th, 2016

Browser beware.
For safety's sake I would leave no personal info on any emails. Delete, delete and delete often.

Thumbnail of user robertf136
4 reviews
0 helpful votes
April 16th, 2016

I have been using yahoo mail for some years now, I think it is very well put together. So I give it 4 Star Rating.

Thumbnail of user paull508
1 review
1 helpful vote
July 24th, 2019

Yahoo! Mail is one of the oldest web-based email programs and remains one of the best. It is powerful, fast, easy to use and everything works. It has the best customer support *******277 team who resolve every single query faced by their loyal customers. It also works on almost any computer platform, including mobile, and comes with more storage space than any normal user could use. Although each message and the sum of all attachments added cannot exceed 25 MB.

Yahoo! Mail is really useful when you have multiple email accounts. You can access POP and IMAP accounts, and you can even forward mail to another account.

Yahoo! Mail can also automatically block spam, but it does not do so perfectly. Often, spam arrives and sometimes even marks a legitimate email as spam. But it also comes with custom spam filters, and users can block specific email addresses.

Yahoo! Mail also has cutting-edge security features, as well as automatic virus scanning.

Thumbnail of user clarkkentk
151 reviews
2,516 helpful votes
August 28th, 2016

Served me diligently for more than a decade. It has been having numerous troubles of late, but its still my main mail service

Thumbnail of user jenniferh148
14 reviews
45 helpful votes
March 22nd, 2016

My first email was Hotmail now Outlook and then Yahoo. Yahoo still has problems with spam and gmail does not as much. I think people don't unsubscribe; just mark it as spam. I got back in to one of my hacked accounts. I don't want scammers to scam my friends. I use a Password Manger and had no problems. The problem is when you create a password you can remember the scammers can get into that account. And, any other account you use with the same password.

Service
Value
Quality
38 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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