mail.com has a rating of 1.54 stars from 220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about mail.com most frequently mention customer service, irregular activity, and credit card problems. mail.com ranks 78th among Email sites.
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I don't understand the negative reviews listed here. I've used Mail.com for a month, and haven't had any issues mentioned at all. I'm not a business, just using it for my personal and genealogy use. I like the clean and organized interface, the presentation of the service, the ease of use, lots of features for a free account. The things I don't like about it, s the service will log you out after a small period of time of inaction. It's a bit cumbersome to get to your email box. It also provides unnecessary messages, such as leaving the email site, informing you're waiting for more than 3 seconds, "click here" option. It seems to me they gear a lot of that for beginners. About 99% of people don't need that handholding. With that, I would never use this service for a business or business related use, as it doesn't provide encryption the emails. So for someone who wants an nice email service for personal use for friends, clubs, and bloggers, this is a great option.
Account was closed by their mail.com system with out any notice and all of our emails and data were cancelled I wonder how can they stay on the market with such a miserable service Perhaps they pay some freelancer from india, balgladesh or pakistan to code their mail.com webmail Maybe that's a love story between mail.com and the pakistani programmer? And perhaps they don't want to hire anyone else? Data dell'esperienza: 14 febbraio 2024
I had two mail.com accounts. I was eventually locked out of both because of some unspecified suspicious activity. Customer service was slow to respond and generally unhelpful. Finally managed to recover both accounts, mostly on my own, but by then had already moved my email subscriptions elsewhere. There are far better free email services out there.
Started off well but soon after, mails was not being sent through phone or outlook. Wanted me to pay for the premium service. Ads coming through everyday too.
Mail.com started off ok, but is definitely unreliable. A while ago it seems to have just murdered a whole block of my emails - one month's worth. Disappeared without trace.
Today, another important email came in, and then disappeared as quickly as it arrived, without my even having a chance to do more than open it. Not in trash, spam or anywhere else.
Mail.com provide no contact details for you to get help. I did manage to find an email for them but got no reply or acknowledgement from them. So with mail.com, you're on your own when bad news strikes. I'll be looking to change from this strange and limited provider asap.
My account was blocked! First they tagged me as an abusive user, and offered me no information, but they finally came forward and informed me that my email account had been hacked. I signed up for World Cup Soccer and the hack probably came through Russia hackers who claim to be totally innocent always. I was offered admittance back into the site, but I seriously doubt that I will accept. Cyber security is a game of cat and mouse; a difficult business these days of defending users against cyber criminals, but obviously mail.com has much room for improving their cyber defenses. I hate changing my passwords all the time!
MY account *******@mail.com (UK User) has been blocked for weeks and requests for help ignored. I am desperate as need access to folders urgently for a legal matter. My password does not work and I do not recall other set up details. If the company is reading this can they contact me on *******@mail.com? My phone number is *******7729,
Years ago back when I first started to use the internet, I got an email address there for my business. I thought it would be better having *******@email.com address than one locked to my ISP. Like using a PO Box instead of the street address in case I move the business.
Eventually, we started using mail.com's mail collector. Since I wasn't the only one using and responding to emails, and I was using multiple computers, it seemed like a very good idea to have email centralized. Someone else can take care of something and file it, for example.
Unfortunately, there are a few problems.
First, the search function for emails is ridiculously limited. You can only search headers: to, from, subject, etc. You cannot search email content at all.
Secondly, the mail collector app change the browser to make mail.com the default for all internet searches.
The display page for emails is the kind that has buttons that don't appear until you hover the mouse over them. Great, clean, once you know them, but not so good when you're learning their site.
Worse, I have been locked out of my emails three times this week and the week isn't over.
When I called yesterday, they told me that I should NOT send any emails to anyone who hasn't already contacted me by email. Really? That's not the way to run a business.
When it locked me out today, they said the would upgrade my problem, but to not use our email account for "AWHILE". And that I should expect 24 hours before they can get back to me.
Really? I'm supposed to ignore business emails for 24 hours.
It has so great domain, but I don't like so much it's old style homepage and it's so slow user interface...
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