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magellans

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Overview

magellans has a rating of 1.35 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about magellans most frequently mention customer service, and credit card problems. magellans ranks 61st among Luggage sites.

  • Service
    17
  • Value
    10
  • Shipping
    10
  • Returns
    7
  • Quality
    9
Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6
How would you rate magellans?
Top Positive Review

“Fine Product and Customer Experience”

JD M.
2/2/24

I was wary after reading bad reviews, but I am very happy with my purchase from Magellan's. The products were delivered in a timely manner (within days of the order). The shirt, pants, and wallet all seem to be of great quality. I docked the review 1 star because we did not receive any emails to confirm the order or shipping. I had to call customer service and check the website to see the status of the order. Customer Service was friendly. All in all, this was a fine buying experience. I would use Magellan's again.

Top Critical Review

“No customer service!”

Gazie N.
12/10/21

When ordering gifts for holidays I saw the other 2 sister companies had delivered my merchandise. I called Magellans after 10 days of not receiving any updates or even a tracking #. Cust. Service was foreign and she told me it shipped that day! Of course I asked why. She gave me a tracking # but when I put it in on UPS site it wouldn't register. Will not deal with this company in the future!

Reviews (31)

Rating

Timeframe

Other

Thumbnail of user jdm61
2 reviews
1 helpful vote
February 2nd, 2024

I was wary after reading bad reviews, but I am very happy with my purchase from Magellan's. The products were delivered in a timely manner (within days of the order). The shirt, pants, and wallet all seem to be of great quality. I docked the review 1 star because we did not receive any emails to confirm the order or shipping. I had to call customer service and check the website to see the status of the order. Customer Service was friendly. All in all, this was a fine buying experience. I would use Magellan's again.

Products used:
Shirt, pants, passport wallet

Service
Value
Shipping
Quality
Thumbnail of user jamess115
1 review
1 helpful vote
April 30th, 2013

Very clean and easy site to go to. They have great products too!

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About the business

Magellan's is your trusted source for travel clothing, RFID bags, luggage, packing organizers and in-flight & travel accessories. Shop for all your travel needs today!

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