Developed in part with a grant from
the National Science Foundation

Madisoncollections reviews

Is this your business?
5 reviews

5 Reviews From Our Community

5 stars
4 stars
3 stars
2 stars

All Reviews

1 review
1 helpful vote

Terrible customer service. The phone number is a fake. Emails are few if any. Order was incomplete, and return service poor. Seek other companies to do business with!

1 review
1 helpful vote

Avoid this website. Haven't received shoes ordered Dec. 2010 while credit card has already been charged. Automated responses to email inquiries and phone calls to customer service is cut after 1 min 30 secs. Should have visited this website before ordering.

1 review
3 helpful votes

I ordered a pair of shoes in early January. They charged my credit card the next day and the shoes have never been delivered. I have tried to call numerous times only to be told there will be a 20 minute wait (always the same answer) and when waiting on the phone it is disconnected so you never get through. I have written emails and there is no response. Terrible company and will never deal with them again.

1 review
2 helpful votes

Terrible customer service, phone calls placed on forever hold, no response to shipping issues, and orders are typically incomplete or non existent. They charge your CC immediately and if you do get a shipment it comes directly from China and will be incomplete. Difficult to dispute the charges on the credit cad, so shop elsewhere! This is a scam website and they also sell counterfeit items.

1 review
2 helpful votes

We placed a $220 shoe order about 2 months ago. My credit card was billed asap but no shoes arrived. We have exchanged about a dozen e-mails with thier "customer service" which amounts to nothing more than cut and paste responses. No shoes and no refund. This has been the worst internet shopping company I have ever dealt with.

Customer Questions & Answers

Questions? Get answers from the Madisoncollections staff and other customers.
Note: this is not for reviews - click here to write a review
Get notified about new answers to your questions.
Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Did You Find This Page Useful?

Sites You Might Also Like

Business owners: What’s your side of the story?

Register now for free – get notified of new reviews, respond to consumer feedback, add new photos to your page and much more.

Manage your business
Have a question about
Post Review