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Made With Love has a rating of 4.48 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made With Love most frequently mention wedding day. Made With Love ranks 34th among Wedding Dresses sites.
This company responds to reviews on average within 6 days
From the moment I saw Sasha, I knew she was for me. She stood out among the overwhelming sea of white gowns. My mom wasn't so sure until I tried it on. As soon as I walked out of the dressing room she said, "Oh, that's the one!" Feminine, elegant, but the right amount of not-too-traditional. I felt so comfortable, beautiful, and completely myself on our wedding day. And a dress you can still dance in? Yes, please!
Should be called "made only for the love of taking your money" I travelled on purpose from south Africa to buy their dress, got completely lost and asked for a little bit of compassion to not be charged for the fitting and to be rescheduled for the next day, even though I had emailed in advanced I was lost. They were not willing to show the slightest bit of sympathy and compassion for people. Zero empathy, zero cares given for their customers, especially tourists who don't know how to find their shop which even google maps can't take you to. Horrified at how little they care for you!
Should be called "made only for the love of taking your money" I travelled on purpose from south Africa to buy their dress, got completely lost and asked for a little bit of compassion to not be charged for the fitting and to be rescheduled for the next day, even though I had emailed in advanced I was lost. They were not willing to show the slightest bit of sympathy and compassion for people. Zero empathy, zero cares given for their customers, especially tourists who don't know how to find their shop which even google maps can't take you to. Horrified at how little they care for you!
I would never ever recommend this company based on its customer service and support. I ordered a dress that was wrongly described and they sent me a new dress but the wrong size! Natalie Bond refused to even discuss the issue and dismissed me when I asked for advice about alterations because I felt bad even asking for an exchange. How do you take thousands of dollars for a dress and do not ensure your customer is satisfied especially when its not the consumers fault. So disappointed.
Took me over 6 emails to try and schedule an appointment due to MWL system only opening 12 months before, their store manager refused to book me in unless I emailed back a year before my wedding. Their T&Cs further state that the dresses take 10- 12 months to make so I can only assume this is to pressure brides to purchase at the appointment. MWLs dresses are made in Bali cheaply, don't waste your money on these gowns. You will be able to get something made with more care and finesse for the same money.
I am a professional dressmaker who was asked to alter the Billie dress for a friends daughter. It was so tight that I let it out by 8cm which was the limit of the seam allowance and removing the zipper and putting it back in. It was still quite tight but could not be let out any further. She had no time to reorder the dress so had to wear it as is. The girl is a size 8 and said her measurements were taken before the dress was made for her. It was made in China out if very poor quality crepe that was meant to be high quality french crepe. Im appalled at the price that was paid for a dress that would have cost the company less than $200 in total to have made in China and shipped to Australia. I attempted to leave a review on instagram and was immediately blocked and there is no was to leave a review on their facebook page. Do not be taken in by the images. Its total rubbish!
I bought a wedding dress from made with love bridal and i never wore it because it was terrible quality!
I spent $2500 and i believe this is a scan, total waste of money! Don't buy!
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MWL offers unique bridal dresses and accessories across Australia and the world for easy online ordering. Affordable & stunning gowns for your beautiful day.
Thank you for the review, Monica. We understand that people can get lost and will always work hard to help brides, which is why our staff member offered to wait 30 minutes for you. However, we don’t accept abusive language towards our staff. We hope you found the dress of your dreams while in London.