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Madewell has a rating of 1.56 stars from 97 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Madewell most frequently mention customer service, and credit card problems. Madewell ranks 2296th among Women's Clothing sites.
No positive highlights yet
Great customer service with prompt responses to any questions I had. The GFRP bar supplied is very good quality. Pleasure to desk with
I tried reducing the number of emails. Then I tried unsubscribing entirely -- several times. Then I tried emailing customer service -- several times. I am STILL getting daily emails. Spam is illegal, Madewell.
My overall experience was great! The website was easy to navigate, the selection process simple and payment just as easy.
Been living Madewell for several years now! And didn't realized that even if you order from your account, you make sure that your method of payment is associated with your account. For 2 yrs I was wondering why I was not receiving any Insider credits (Inagould be an Icon Level by now) or receipts for my purchases. Just found out that when I used my ApplePay instead of my PayPal it defaults to an old work email. I didn't even realize that it had my work email. I would w we use that for personal emails. Nevertheless, I ended up purchasing 2X of the same thing because I thought my first order didn't go through even tnoigb I should've known it did because My credit card was charged. Anyway, I was told that they can't transfer my credit From one account to another. But Inonky have ONE account! Why should the default email of my payment method precede my account's email address?! It does r make sense! I only use the link they send me on my personal email address not my old work email which I have no access to in the first place!?
Something needs to be fixed & madewell should not refuse to credit me my Insider points!
Anybody else run into similar problem? It's very stressful!
Pls email me at
*******@gmail
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Shop Madewell for women's jeans, shoes, bags, t-shirts, dresses, and more. Free shipping (and returns) on all jeans.
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